GP surgery in Huyton with Roby
Aston Healthcare Limited
Manor Farm Resource Centre, Manor Farm Road, Huyton, Liverpool, L36 0UB
Scores 4 out of 100, poor for a GP surgery in England. 63% of patients say their experience is good and 45% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 9
- Easy to get through on the phone20
- Easy to contact online0
- Good experience of getting in touch9
- Did not wait too long for the appointment20
Quality of care 3
- Patients rate the surgery as good10
- Patients got what they needed13
- Doctors and nurses listen0
- Patients trust the staff2
- Inspection rating (Good)50
- Health checks and screening done30
- Meets NHS clinical targets12
- Children vaccinated on time6
What patients say
85 patients answered the 2026 NHS survey about this surgery.
45%
find the phone easy
well below the England average (57%)
63%
say their experience is good
well below the England average (77%)
-5
change since last year
2025: 68% · 2026: 63%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 45% | 57% | 39% |
| Easy to contact via website | 13% | 58% | 19% |
| Easy to contact via NHS App | 19% | 54% | 27% |
| Reception staff helpful | 86% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 16% |
| Sees preferred clinician | 14% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 74% | 84% | 64% |
| Next steps within 2 days | 96% | 93% | 87% |
| Good experience of contacting | 56% | 73% | 53% |
| The appointment | |||
| Offered a choice of time or day | 35% | 57% | 35% |
| Waiting time was about right | 60% | 69% | 61% |
| Remote appointment | 26% | 26% | 34% |
| The doctor or nurse | |||
| Good at listening | 65% | 87% | 81% |
| Treated with care and concern | 66% | 86% | 75% |
| Considered mental wellbeing | 56% | 75% | 70% |
| Had all the information needed | 76% | 92% | 89% |
| Confidence and trust | 81% | 93% | 87% |
| Involved in decisions | 80% | 92% | 85% |
| Needs were met | 84% | 90% | 78% |
| Overall | |||
| Overall experience good | 63% | 77% | 68% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 62% |
| Supported by local services | 76% | 70% | 69% |
| Discussed managing condition | 37% | 43% | 39% |
| Agreed a care plan | 39% | 46% | 47% |
Green means at least 2 points better than England, red at least 2 points worse. With about 85 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 14 August 2023. Bank holidays may differ.
- Address
- Manor Farm Resource Centre, Manor Farm Road, Huyton, Liverpool, L36 0UB
- Phone
- 0151 902 0291
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- West Knowsley PCN (a group of local surgeries that share services)
- NHS code
- N83028 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Camberley Medical Centre
- Camberley Drive, Liverpool, L25 9PS
- Gresford Medical Centre
- Pilch Lane, Liverpool, L14 0JE
- Knowsley Medical Centre
- Frederick Lunt Avenue, Knowsley, Prescot, L34 0HF
- Leathers Lane Surgery
- 155 Leathers Lane, Liverpool, L26 1XG
- North Huyton Primary Care Resource Centre (Aston Healthcare)
- Aston Healthcare, Woolfall Heath Avenue, Liverpool, L36 3TN
- Page Moss
- 603 Princess Drive, Liverpool, L14 9ND
- Whiston Health Centre
- Old Colliery Road, Whiston, Prescot, L35 3SX
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Parent and child parking
- Pram park
- Baby changing facility
- Car parking
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Requires improvement |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.9% | 15.2% |
| Diabetes | 8.4% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 3.3% | 1.9% |
| Coronary heart disease | 4.0% | 3.0% |
| Depression | 22.4% | 14.3% |
| Obesity | 16.9% | 13.9% |
| Smoking | 16.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 66% | 67% |
| Cervical screening, women 50-64 | 66% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Aston Healthcare Limitedthis surgery | – | 4 | 45% | 63% | Yes |
| Tarbock Medical CentreLiverpool, L36 0UB | under 0.1 miles | 92 | 85% | 93% | Yes |
| Roby Medical CentreLiverpool, L36 6GA | 0.6 miles | 92 | 87% | 96% | Yes |
| Nutgrove Villa SurgeryLiverpool, L36 6GA | 0.6 miles | 87 | 89% | 90% | Yes |
| Longview Medical CentreLiverpool, L36 6EB | 0.8 miles | 64 | 71% | 83% | Yes |
| Colby Medical CentreLiverpool, L36 7XY | 1.1 miles | 53 | 85% | 82% | Yes |
| Primrose Medical PracticeLiverpool, L36 7XY | 1.1 miles | 69 | 72% | 83% | Yes |
| Netherley Health CentreLiverpool, L27 7AF | 1.2 miles | 0 | 18% | 35% | Yes |
| Hillside House SurgeryLiverpool, L36 7XY | 1.3 miles | 31 | 70% | 79% | Yes |
| Cedar Cross Medical CentrePrescot, L35 3SX | 1.4 miles | 55 | 63% | 90% | Yes |
Tarbock Medical Centre is under 0.1 miles away, scores 92 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Aston Healthcare Limited taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Aston Healthcare Limited was taking on new patients. You can register online through the NHS website or call the surgery on 0151 902 0291.
How do patients rate Aston Healthcare Limited?
In the 2026 NHS GP Patient Survey, 63% of patients at Aston Healthcare Limited said their overall experience was good. The England average is 77%. 45% found it easy to get through by phone (England 57%). Its GPScore is 4 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Aston Healthcare Limited?
The Care Quality Commission, which inspects GP surgeries in England, rated Aston Healthcare Limited as Good at its last published inspection (report published 13 June 2024).
What are the opening times of Aston Healthcare Limited?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 14 August 2023. Bank holidays may differ.
How do I contact Aston Healthcare Limited?
Call 0151 902 0291. You can also book and order repeat prescriptions in the NHS App. The address is Manor Farm Resource Centre, Manor Farm Road, Huyton, Liverpool, L36 0UB.
Does Aston Healthcare Limited have a branch surgery?
Yes. Aston Healthcare Limited also runs Camberley Medical Centre (Camberley Drive, Liverpool, L25 9PS) and Gresford Medical Centre (Pilch Lane, Liverpool, L14 0JE) and Knowsley Medical Centre (Frederick Lunt Avenue, Knowsley, Prescot, L34 0HF) and Leathers Lane Surgery (155 Leathers Lane, Liverpool, L26 1XG) and North Huyton Primary Care Resource Centre (Aston Healthcare) (Aston Healthcare, Woolfall Heath Avenue, Liverpool, L36 3TN) and Page Moss (603 Princess Drive, Liverpool, L14 9ND) and Whiston Health Centre (Old Colliery Road, Whiston, Prescot, L35 3SX). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Aston Healthcare Limited?
Around 21,684 patients are registered (January 2025). The surgery is part of West Knowsley PCN, a group of local surgeries that share staff and services, in the Cheshire and Merseyside NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.