GP surgery in Wigan
Beech Hill Medical Practice
278 Gidlow Lane, Beech Hill, Wigan, WN6 7PD
Scores 56 out of 100, average for a GP surgery in England. 80% of patients say their experience is good and 60% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 57
- Easy to get through on the phone46
- Easy to contact online84
- Good experience of getting in touch49
- Did not wait too long for the appointment63
Quality of care 52
- Patients rate the surgery as good54
- Patients got what they needed32
- Doctors and nurses listen60
- Patients trust the staff58
- Inspection rating (Good)50
- Health checks and screening done59
- Meets NHS clinical targets50
- Children vaccinated on time44
What patients say
132 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
80%
say their experience is good
above the England average (77%)
+16
change since last year
2025: 64% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 54% |
| Easy to contact via website | 73% | 58% | 54% |
| Easy to contact via NHS App | 61% | 54% | 57% |
| Reception staff helpful | 86% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 24% |
| Sees preferred clinician | 18% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 83% |
| Next steps within 2 days | 93% | 93% | 98% |
| Good experience of contacting | 75% | 73% | 65% |
| The appointment | |||
| Offered a choice of time or day | 57% | 57% | 40% |
| Waiting time was about right | 76% | 69% | 59% |
| Remote appointment | 29% | 26% | 28% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 80% |
| Treated with care and concern | 91% | 86% | 80% |
| Considered mental wellbeing | 78% | 75% | 58% |
| Had all the information needed | 94% | 92% | 84% |
| Confidence and trust | 94% | 93% | 86% |
| Involved in decisions | 94% | 92% | 82% |
| Needs were met | 88% | 90% | 87% |
| Overall | |||
| Overall experience good | 80% | 77% | 64% |
| Living with a long-term condition | |||
| Confident managing conditions | 74% | 79% | 66% |
| Supported by local services | 62% | 70% | 63% |
| Discussed managing condition | 43% | 43% | 33% |
| Agreed a care plan | 44% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 132 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 7am to 8pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 7am to 8pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 17 April 2023. Bank holidays may differ.
- Address
- 278 Gidlow Lane, Beech Hill, Wigan, WN6 7PD
- Phone
- 01942 368398
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Wigan PCN (a group of local surgeries that share services)
- NHS code
- P92010 · NHS profile
Access and facilities
- Disabled toilet
- Signing service
- Step-free access
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 21.2% | 15.2% |
| Diabetes | 9.6% | 7.9% |
| Asthma | 8.4% | 6.6% |
| COPD | 2.7% | 1.9% |
| Coronary heart disease | 4.4% | 3.0% |
| Depression | 13.4% | 14.3% |
| Obesity | 21.7% | 13.9% |
| Smoking | 10.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 83% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 72% | 57% |
| Diabetes: annual foot check | 64% | 78% |
| Asthma: annual review | 54% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Beech Hill Medical Practicethis surgery | – | 56 | 60% | 80% | Yes |
| The Dicconson Group PracticeWigan, WN6 7LB | 0.4 miles | 78 | 73% | 90% | Yes |
| Dr SeabrookWigan, WN1 2AZ | 0.6 miles | 96 | 88% | 95% | Yes |
| Mesnes View SurgeryWigan, WN1 1ST | 0.6 miles | 97 | 95% | 96% | Yes |
| Sullivan Way SurgeryWigan, WN1 3TB | 1.0 miles | 65 | 65% | 84% | Yes |
| Marsh Green Medical PracticeWigan, WN5 0QL | 1.0 miles | 71 | 77% | 84% | Yes |
| Longshoot Medical PracticeWigan, WN1 3NH | 1.1 miles | 48 | 57% | 79% | Yes |
| Newtown Medical PracticeWigan, WN5 9QX | 1.6 miles | 91 | 84% | 93% | Yes |
| Pemberton SurgeryWigan, WN5 9QX | 1.6 miles | 95 | 80% | 97% | Yes |
| ZamanWigan, WN3 5HL | 1.8 miles | 100 | 99% | 99% | Yes |
The Dicconson Group Practice is 0.4 miles away, scores 78 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Beech Hill Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Beech Hill Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01942 368398.
How do patients rate Beech Hill Medical Practice?
In the 2026 NHS GP Patient Survey, 80% of patients at Beech Hill Medical Practice said their overall experience was good. The England average is 77%. 60% found it easy to get through by phone (England 57%). Its GPScore is 56 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Beech Hill Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Beech Hill Medical Practice as Good at its last published inspection (report published 29 November 2022).
What are the opening times of Beech Hill Medical Practice?
Reception is open Monday 7am to 8pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 7am to 8pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 17 April 2023. Bank holidays may differ.
How do I contact Beech Hill Medical Practice?
Call 01942 368398. You can also book and order repeat prescriptions in the NHS App. The address is 278 Gidlow Lane, Beech Hill, Wigan, WN6 7PD.
How many patients are registered at Beech Hill Medical Practice?
Around 11,605 patients are registered (January 2025). The surgery is part of North Wigan PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.