GP surgery in Bramhall
Bramhall & Shaw Heath Medical Group
Bramhall Park Medical Centre, 235 Bramhall Lane South, Bramhall, Stockport, SK7 3EP
Scores 32 out of 100, below average for a GP surgery in England. 71% of patients say their experience is good and 47% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 24
- Easy to get through on the phone23
- Easy to contact online59
- Good experience of getting in touch29
- Did not wait too long for the appointment26
Quality of care 45
- Patients rate the surgery as good23
- Patients got what they needed72
- Doctors and nurses listen55
- Patients trust the staff90
- Inspection rating (Good)50
- Health checks and screening done17
- Meets NHS clinical targets59
- Children vaccinated on time53
What patients say
95 patients answered the 2026 NHS survey about this surgery.
47%
find the phone easy
well below the England average (57%)
71%
say their experience is good
below the England average (77%)
-12
change since last year
2025: 83% · 2026: 71%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 47% | 57% | 40% |
| Easy to contact via website | 62% | 58% | 61% |
| Easy to contact via NHS App | 62% | 54% | 49% |
| Reception staff helpful | 77% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 23% |
| Sees preferred clinician | 50% | 42% | 18% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 86% |
| Next steps within 2 days | 82% | 93% | 91% |
| Good experience of contacting | 68% | 73% | 65% |
| The appointment | |||
| Offered a choice of time or day | 38% | 57% | 55% |
| Waiting time was about right | 63% | 69% | 73% |
| Remote appointment | 22% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 92% |
| Treated with care and concern | 91% | 86% | 90% |
| Considered mental wellbeing | 67% | 75% | 79% |
| Had all the information needed | 94% | 92% | 94% |
| Confidence and trust | 98% | 93% | 90% |
| Involved in decisions | 93% | 92% | 93% |
| Needs were met | 94% | 90% | 96% |
| Overall | |||
| Overall experience good | 71% | 77% | 83% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 77% |
| Supported by local services | 74% | 70% | 73% |
| Discussed managing condition | 48% | 43% | 42% |
| Agreed a care plan | 30% | 46% | 20% |
Green means at least 2 points better than England, red at least 2 points worse. With about 95 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 27 October 2025. Bank holidays may differ.
- Address
- Bramhall Park Medical Centre, 235 Bramhall Lane South, Bramhall, Stockport, SK7 3EP
- Phone
- 0161 426 9700
- [email protected]
- Website
- www.bramhallparkmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Bramhall and Cheadle Hulme PCN Ltd (a group of local surgeries that share services)
- NHS code
- P88016 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Devine & Partners
- Shaw Heath Health Centre, Gilmore Street, Shaw Heath, Stockport, SK3 8DN · 01614805664
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 28 October 2019
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.8% | 15.2% |
| Diabetes | 8.5% | 7.9% |
| Asthma | 7.3% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 22.1% | 14.3% |
| Obesity | 15.4% | 13.9% |
| Smoking | 13.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 44% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Bramhall & Shaw Heath Medical Groupthis surgery | – | 32 | 47% | 71% | Yes |
| Bramhall Health CentreStockport, SK7 2DY | 1.1 miles | 87 | 63% | 89% | Yes |
| The Village SurgeryStockport, SK7 2DN | 1.2 miles | 95 | 78% | 94% | Yes |
| Cheadle Hulme Medical GroupCheadle, SK8 6LU | 1.4 miles | 88 | 53% | 91% | Yes |
| Hulme Hall Medical GroupCheadle, SK8 6LU | 1.4 miles | 88 | 58% | 93% | Yes |
| Bracondale Medical CentreStockport, SK2 6EQ | 1.4 miles | 95 | 80% | 94% | Yes |
| Adshall Road Medical PracCheadle, SK8 2JN | 1.5 miles | 92 | 77% | 92% | Yes |
| Springfield SurgeryStockport, SK7 4AA | 1.7 miles | 88 | 89% | 90% | Yes |
| Beech House Medical PracticeStockport, SK7 4QR | 1.8 miles | 91 | 72% | 92% | Yes |
| Stockport Medical GroupStockport, SK3 9NX | 2.0 miles | 40 | 49% | 76% | Yes |
Bramhall Health Centre is 1.1 miles away, scores 87 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Bramhall & Shaw Heath Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Bramhall & Shaw Heath Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 0161 426 9700.
How do patients rate Bramhall & Shaw Heath Medical Group?
In the 2026 NHS GP Patient Survey, 71% of patients at Bramhall & Shaw Heath Medical Group said their overall experience was good. The England average is 77%. 47% found it easy to get through by phone (England 57%). Its GPScore is 32 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Bramhall & Shaw Heath Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Bramhall & Shaw Heath Medical Group as Good at its last published inspection (report published 28 October 2019).
What are the opening times of Bramhall & Shaw Heath Medical Group?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 27 October 2025. Bank holidays may differ.
How do I contact Bramhall & Shaw Heath Medical Group?
Call 0161 426 9700 or visit its website, www.bramhallparkmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Bramhall Park Medical Centre, 235 Bramhall Lane South, Bramhall, Stockport, SK7 3EP.
Does Bramhall & Shaw Heath Medical Group have a branch surgery?
Yes. Bramhall & Shaw Heath Medical Group also runs Dr Devine & Partners (Shaw Heath Health Centre, Gilmore Street, Shaw Heath, Stockport, SK3 8DN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Bramhall & Shaw Heath Medical Group?
Around 13,744 patients are registered (January 2025). The surgery is part of Bramhall and Cheadle Hulme PCN Ltd, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.