GP surgery in Linthorpe
Cambridge Medical Group
Cambridge Road, Linthorpe, Middlesbrough, TS5 5NN
Scores 34 out of 100, below average for a GP surgery in England. 77% of patients say their experience is good and 49% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 21
- Easy to get through on the phone26
- Easy to contact online27
- Good experience of getting in touch30
- Did not wait too long for the appointment22
Quality of care 55
- Patients rate the surgery as good42
- Patients got what they needed73
- Doctors and nurses listen92
- Patients trust the staff78
- Inspection rating (Good)50
- Health checks and screening done21
- Meets NHS clinical targets30
- Children vaccinated on time24
What patients say
104 patients answered the 2026 NHS survey about this surgery.
49%
find the phone easy
well below the England average (57%)
77%
say their experience is good
about the England average (77%)
+6
change since last year
2025: 71% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 49% | 57% | 33% |
| Easy to contact via website | 48% | 58% | 30% |
| Easy to contact via NHS App | 63% | 54% | 39% |
| Reception staff helpful | 84% | 85% | 76% |
| Seeing the same person | |||
| Has a preferred clinician | 51% | 31% | 39% |
| Sees preferred clinician | 31% | 42% | 50% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 71% |
| Next steps within 2 days | 94% | 93% | 89% |
| Good experience of contacting | 68% | 73% | 55% |
| The appointment | |||
| Offered a choice of time or day | 53% | 57% | 39% |
| Waiting time was about right | 61% | 69% | 80% |
| Remote appointment | 17% | 26% | 14% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 91% |
| Treated with care and concern | 95% | 86% | 91% |
| Considered mental wellbeing | 88% | 75% | 72% |
| Had all the information needed | 91% | 92% | 95% |
| Confidence and trust | 97% | 93% | 95% |
| Involved in decisions | 94% | 92% | 93% |
| Needs were met | 94% | 90% | 89% |
| Overall | |||
| Overall experience good | 77% | 77% | 71% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 71% |
| Supported by local services | 70% | 70% | 67% |
| Discussed managing condition | 51% | 43% | 40% |
| Agreed a care plan | 26% | 46% | 65% |
Green means at least 2 points better than England, red at least 2 points worse. With about 104 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 12:30pm 1:30pm to 6pm |
| Friday | 8am to 6pm |
| Saturday | 9am to 1:30pm |
| Sunday | Closed |
Confirmed by the surgery on 4 April 2024. Bank holidays may differ.
- Address
- Cambridge Road, Linthorpe, Middlesbrough, TS5 5NN
- Phone
- 01642 851177
- [email protected]
- Website
- www.cambridgemedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Eston PCN (a group of local surgeries that share services)
- NHS code
- A81051 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Requires improvement |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.9% | 15.2% |
| Diabetes | 10.2% | 7.9% |
| Asthma | 8.1% | 6.6% |
| COPD | 2.3% | 1.9% |
| Coronary heart disease | 2.9% | 3.0% |
| Depression | 8.1% | 14.3% |
| Obesity | 17.2% | 13.9% |
| Smoking | 12.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 64% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 53% | 57% |
| Diabetes: annual foot check | 71% | 78% |
| Asthma: annual review | 62% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Cambridge Medical Groupthis surgery | – | 34 | 49% | 77% | Yes |
| Village Medical CentreMiddlesbrough, TS5 6HF | 0.7 miles | 6 | 21% | 56% | Yes |
| Linthorpe SurgeryMiddlesbrough, TS5 6HA | 0.8 miles | 8 | 32% | 63% | Yes |
| Park SurgeryMiddlesbrough, TS1 3QY | 1.0 miles | 36 | 50% | 72% | Yes |
| Acklam Medical CentreMiddlesbrough, TS5 8SB | 1.2 miles | 27 | 45% | 72% | Yes |
| Martonside Medical CentreMiddlesbrough, TS4 3BU | 1.3 miles | 16 | 39% | 75% | Yes |
| The Ridgeway Health CentreMiddlesbrough, TS4 3AF | 1.4 miles | – | – | – | No |
| Borough Road & Nunthorpe Medical GroupMiddlesbrough, TS1 3RY | 1.6 miles | 56 | 49% | 91% | Yes |
| The Endeavour PracticeMiddlesbrough, TS1 2NX | 1.6 miles | 49 | 59% | 84% | Yes |
| Prospect SurgeryMiddlesbrough, TS1 2NX | 1.6 miles | 88 | 86% | 91% | Yes |
Borough Road & Nunthorpe Medical Group is 1.6 miles away, scores 56 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Cambridge Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Cambridge Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01642 851177.
How do patients rate Cambridge Medical Group?
In the 2026 NHS GP Patient Survey, 77% of patients at Cambridge Medical Group said their overall experience was good. The England average is 77%. 49% found it easy to get through by phone (England 57%). Its GPScore is 34 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Cambridge Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Cambridge Medical Group as Good at its last published inspection (report published 18 May 2026).
What are the opening times of Cambridge Medical Group?
Reception is open Monday 8am to 6pm, Tuesday 8am to 8pm, Wednesday 8am to 6pm, Thursday 8am to 12:30pm 1:30pm to 6pm, Friday 8am to 6pm, Saturday 9am to 1:30pm, Sunday closed. The surgery last confirmed these times on 4 April 2024. Bank holidays may differ.
How do I contact Cambridge Medical Group?
Call 01642 851177 or visit its website, www.cambridgemedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Cambridge Road, Linthorpe, Middlesbrough, TS5 5NN.
How many patients are registered at Cambridge Medical Group?
Around 7,282 patients are registered (January 2025). The surgery is part of Eston PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.