GP surgery in Mansfield
Churchside Medical Practice
Wood Street, Mansfield, NG18 1QB
Scores 11 out of 100, poor for a GP surgery in England. 63% of patients say their experience is good and 24% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 10
- Easy to get through on the phone2
- Easy to contact online4
- Good experience of getting in touch12
- Did not wait too long for the appointment36
Quality of care 15
- Patients rate the surgery as good9
- Patients got what they needed35
- Doctors and nurses listen37
- Patients trust the staff51
- Inspection rating (Good)50
- Health checks and screening done24
- Meets NHS clinical targets3
- Children vaccinated on time23
What patients say
117 patients answered the 2026 NHS survey about this surgery.
24%
find the phone easy
well below the England average (57%)
63%
say their experience is good
well below the England average (77%)
-10
change since last year
2025: 73% · 2026: 63%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 24% | 57% | 40% |
| Easy to contact via website | 30% | 58% | 40% |
| Easy to contact via NHS App | 36% | 54% | 42% |
| Reception staff helpful | 83% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 21% | 31% | 43% |
| Sees preferred clinician | 14% | 42% | 32% |
| What happened when they got in touch | |||
| Knew what would happen next | 68% | 84% | 73% |
| Next steps within 2 days | 92% | 93% | 98% |
| Good experience of contacting | 59% | 73% | 62% |
| The appointment | |||
| Offered a choice of time or day | 33% | 57% | 43% |
| Waiting time was about right | 67% | 69% | 70% |
| Remote appointment | 30% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 80% |
| Treated with care and concern | 86% | 86% | 80% |
| Considered mental wellbeing | 76% | 75% | 66% |
| Had all the information needed | 94% | 92% | 84% |
| Confidence and trust | 94% | 93% | 91% |
| Involved in decisions | 92% | 92% | 86% |
| Needs were met | 89% | 90% | 90% |
| Overall | |||
| Overall experience good | 63% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 71% | 79% | 74% |
| Supported by local services | 63% | 70% | 75% |
| Discussed managing condition | 37% | 43% | 44% |
| Agreed a care plan | 46% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 117 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 7:30am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 7:30am to 8pm |
| Thursday | 7:30am to 6:30pm |
| Friday | 7:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 January 2025. Bank holidays may differ.
- Address
- Wood Street, Mansfield, NG18 1QB
- Phone
- 01623 664877
- [email protected]
- Website
- www.churchsidemedicalpracticemansfield.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Rosewood PCN (a group of local surgeries that share services)
- NHS code
- C84020 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bariatric equipment: weight support
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free on-site car parking
- High-back waiting room chairs
- Lift
- Step-free access at entrances and exits
- Step-free access throughout
- Tactile flooring: ridged or raised surface, to warn of hazards
- Toilets
- Translation services
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 24 May 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.8% | 15.2% |
| Diabetes | 7.5% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 2.3% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 16.7% | 14.3% |
| Obesity | 12.3% | 13.9% |
| Smoking | 21.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Churchside Medical Practicethis surgery | – | 11 | 24% | 63% | Yes |
| Acorn Medical PracticeMansfield, NG18 1QA | 0.1 mile | 84 | 81% | 93% | Yes |
| Roundwood SurgeryMansfield, NG18 1QQ | 0.1 mile | 51 | 54% | 83% | Yes |
| Millview SurgeryMansfield, NG18 5PF | 0.2 miles | 11 | 36% | 61% | Yes |
| Forest MedicalMansfield, NG19 6AB | 0.2 miles | 12 | 36% | 63% | Yes |
| Orchard Medical PracticeMansfield, NG18 5GG | 0.3 miles | 17 | 30% | 72% | Yes |
| Sandy Lane SurgeryMansfield, NG18 2LT | 0.9 miles | 18 | 39% | 77% | Yes |
| Oakwood SurgeryMansfield, NG19 8BL | 1.3 miles | 26 | 32% | 74% | Yes |
| Pleasley SurgeryMansfield, NG19 7PE | 2.8 miles | 81 | 90% | 87% | Yes |
| Sherwood Medical PartnershipMansfield, NG19 0FW | 2.8 miles | 16 | 52% | 64% | Yes |
Acorn Medical Practice is 0.1 mile away, scores 84 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Churchside Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Churchside Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01623 664877.
How do patients rate Churchside Medical Practice?
In the 2026 NHS GP Patient Survey, 63% of patients at Churchside Medical Practice said their overall experience was good. The England average is 77%. 24% found it easy to get through by phone (England 57%). Its GPScore is 11 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Churchside Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Churchside Medical Practice as Good at its last published inspection (report published 24 May 2016).
What are the opening times of Churchside Medical Practice?
Reception is open Monday 7:30am to 6:30pm, Tuesday 7:30am to 6:30pm, Wednesday 7:30am to 8pm, Thursday 7:30am to 6:30pm, Friday 7:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 January 2025. Bank holidays may differ.
How do I contact Churchside Medical Practice?
Call 01623 664877 or visit its website, www.churchsidemedicalpracticemansfield.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Wood Street, Mansfield, NG18 1QB.
How many patients are registered at Churchside Medical Practice?
Around 7,192 patients are registered (January 2025). The surgery is part of Rosewood PCN, a group of local surgeries that share staff and services, in the Nottingham and Nottinghamshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.