GP surgery in Colindale
Colindale Medical Centre LP
61 Colindeep Lane, Colindale, London, NW9 6DJ
Scores 22 out of 100, below average for a GP surgery in England. 73% of patients say their experience is good and 46% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 17
- Easy to get through on the phone22
- Easy to contact online55
- Good experience of getting in touch25
- Did not wait too long for the appointment10
Quality of care 34
- Patients rate the surgery as good30
- Patients got what they needed33
- Doctors and nurses listen25
- Patients trust the staff53
- Inspection rating (Good)50
- Health checks and screening done92
- Meets NHS clinical targets22
- Children vaccinated on time11
What patients say
86 patients answered the 2026 NHS survey about this surgery.
46%
find the phone easy
well below the England average (57%)
73%
say their experience is good
below the England average (77%)
+4
change since last year
2025: 69% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 46% | 57% | 39% |
| Easy to contact via website | 60% | 58% | 47% |
| Easy to contact via NHS App | 68% | 54% | 42% |
| Reception staff helpful | 87% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 30% |
| Sees preferred clinician | 46% | 42% | 39% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 72% |
| Next steps within 2 days | 95% | 93% | 90% |
| Good experience of contacting | 66% | 73% | 60% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 49% |
| Waiting time was about right | 53% | 69% | 46% |
| Remote appointment | 24% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 82% |
| Treated with care and concern | 75% | 86% | 81% |
| Considered mental wellbeing | 68% | 75% | 72% |
| Had all the information needed | 96% | 92% | 92% |
| Confidence and trust | 94% | 93% | 84% |
| Involved in decisions | 90% | 92% | 87% |
| Needs were met | 89% | 90% | 81% |
| Overall | |||
| Overall experience good | 73% | 77% | 69% |
| Living with a long-term condition | |||
| Confident managing conditions | 53% | 79% | 56% |
| Supported by local services | 69% | 70% | 52% |
| Discussed managing condition | 55% | 43% | 37% |
| Agreed a care plan | 32% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 86 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 9am to 1pm 2pm to 6:30pm |
| Tuesday | 9am to 1pm 2pm to 6:30pm |
| Wednesday | 9am to 1pm 2pm to 6:30pm |
| Thursday | 9am to 1pm 2pm to 6:30pm |
| Friday | 9am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 January 2023. Bank holidays may differ.
- Address
- 61 Colindeep Lane, Colindale, London, NW9 6DJ
- Phone
- 020 8205 6798
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Barnet 1d PCN (a group of local surgeries that share services)
- NHS code
- E83637 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Pram park
- Baby changing facility
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 14 August 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 9.0% | 15.2% |
| Diabetes | 5.8% | 7.9% |
| Asthma | 2.6% | 6.6% |
| COPD | 0.4% | 1.9% |
| Coronary heart disease | 1.4% | 3.0% |
| Depression | 9.6% | 14.3% |
| Obesity | 12.9% | 13.9% |
| Smoking | 13.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 82% | 87% |
| Diabetes: blood pressure on target | 88% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 79% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Colindale Medical Centre LPthis surgery | – | 22 | 46% | 73% | Yes |
| Wakemans Hill SurgeryLondon, NW9 0TA | 0.4 miles | 73 | 69% | 85% | Yes |
| Kingsbury Health and WellbeingLondon, NW9 0EF | 0.7 miles | 62 | 79% | 81% | Yes |
| Willow Tree Family DoctorsLondon, NW9 9AD | 0.7 miles | 15 | 44% | 69% | Yes |
| The Everglade Medical PracticeLondon, NW9 5XT | 0.7 miles | 16 | 39% | 67% | Yes |
| Kings Edge Medical CentreLondon, NW9 0QP | 0.9 miles | 87 | 74% | 88% | Yes |
| Hendon Way SurgeryLondon, NW9 7DG | 0.9 miles | 2 | 36% | 57% | Yes |
| Watling Medical CentreEdgware, HA8 0NR | 1.0 miles | 43 | 54% | 79% | Yes |
| St. Georges Medical CentreLondon, NW4 4QR | 1.0 miles | 11 | 42% | 70% | Yes |
| Jai Medical Centre (Brent)Edgware, HA8 5LP | 1.0 miles | 22 | 69% | 64% | Yes |
Wakemans Hill Surgery is 0.4 miles away, scores 73 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Colindale Medical Centre LP taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Colindale Medical Centre LP was taking on new patients. You can register online through the NHS website or call the surgery on 020 8205 6798.
How do patients rate Colindale Medical Centre LP?
In the 2026 NHS GP Patient Survey, 73% of patients at Colindale Medical Centre LP said their overall experience was good. The England average is 77%. 46% found it easy to get through by phone (England 57%). Its GPScore is 22 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Colindale Medical Centre LP?
The Care Quality Commission, which inspects GP surgeries in England, rated Colindale Medical Centre LP as Good at its last published inspection (report published 14 August 2018).
What are the opening times of Colindale Medical Centre LP?
Reception is open Monday 9am to 1pm 2pm to 6:30pm, Tuesday 9am to 1pm 2pm to 6:30pm, Wednesday 9am to 1pm 2pm to 6:30pm, Thursday 9am to 1pm 2pm to 6:30pm, Friday 9am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 January 2023. Bank holidays may differ.
How do I contact Colindale Medical Centre LP?
Call 020 8205 6798. You can also book and order repeat prescriptions in the NHS App. The address is 61 Colindeep Lane, Colindale, London, NW9 6DJ.
How many patients are registered at Colindale Medical Centre LP?
Around 12,192 patients are registered (January 2025). The surgery is part of Barnet 1d PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.