GP surgery in Culcheth
Culcheth Medical Centre
Jackson Avenue, Culcheth, Warrington, WA3 4DZ
Scores 54 out of 100, average for a GP surgery in England. 81% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 54
- Easy to get through on the phone35
- Easy to contact online18
- Good experience of getting in touch61
- Did not wait too long for the appointment75
Quality of care 54
- Patients rate the surgery as good56
- Patients got what they needed45
- Doctors and nurses listen61
- Patients trust the staff31
- Inspection rating (Good)50
- Health checks and screening done38
- Meets NHS clinical targets77
- Children vaccinated on time80
What patients say
120 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
81%
say their experience is good
above the England average (77%)
+5
change since last year
2025: 76% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 52% |
| Easy to contact via website | 42% | 58% | 35% |
| Easy to contact via NHS App | 53% | 54% | 44% |
| Reception staff helpful | 91% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 36% |
| Sees preferred clinician | 47% | 42% | 61% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 91% |
| Next steps within 2 days | 93% | 93% | 96% |
| Good experience of contacting | 79% | 73% | 74% |
| The appointment | |||
| Offered a choice of time or day | 46% | 57% | 63% |
| Waiting time was about right | 80% | 69% | 74% |
| Remote appointment | 12% | 26% | 12% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 93% |
| Treated with care and concern | 88% | 86% | 93% |
| Considered mental wellbeing | 73% | 75% | 83% |
| Had all the information needed | 98% | 92% | 97% |
| Confidence and trust | 91% | 93% | 93% |
| Involved in decisions | 98% | 92% | 92% |
| Needs were met | 91% | 90% | 96% |
| Overall | |||
| Overall experience good | 81% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 90% | 79% | 71% |
| Supported by local services | 77% | 70% | 80% |
| Discussed managing condition | 37% | 43% | 49% |
| Agreed a care plan | 44% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 120 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 9pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 7am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 November 2025. Bank holidays may differ.
- Address
- Jackson Avenue, Culcheth, Warrington, WA3 4DZ
- Phone
- 01925 765101
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Warrington Innovation PCN (a group of local surgeries that share services)
- NHS code
- N81059 · NHS profile
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Children’s play area
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in Braille
- Documents available in large print
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.4% | 15.2% |
| Diabetes | 6.5% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 4.1% | 3.0% |
| Depression | 11.5% | 14.3% |
| Obesity | 11.9% | 13.9% |
| Smoking | 8.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 67% | 78% |
| Asthma: annual review | 58% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Culcheth Medical Centrethis surgery | – | 54 | 54% | 81% | Yes |
| Lowton & Platt Bridge SurgeryWarrington, WA3 2AQ | 2.1 miles | 62 | 72% | 81% | Yes |
| Birchwood Medical CentreWarrington, WA3 7PJ | 2.5 miles | 16 | 39% | 72% | Yes |
| Leigh Sports VillageLeigh, WN7 4JY | 2.6 miles | 35 | 57% | 75% | Yes |
| Braithwaite RD SurgeryWarrington, WA3 2HY | 2.8 miles | 47 | 59% | 76% | Yes |
| Slag Lane Medical CentreWarrington, WA3 2EZ | 2.9 miles | 91 | 74% | 85% | Yes |
| Old Henry Street Medical CentreLeigh, WN7 2PG | 2.9 miles | 67 | 76% | 81% | Yes |
| Lilford & Pennington Park SurgeryLeigh, WN7 2PE | 2.9 miles | 55 | 69% | 77% | Yes |
| Foxleigh Family SurgeryLeigh, WN7 2PE | 2.9 miles | 78 | 90% | 85% | Yes |
| Premier Health TeamLeigh, WN7 2PE | 2.9 miles | 94 | 86% | 92% | Yes |
Slag Lane Medical Centre is 2.9 miles away, scores 91 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Culcheth Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Culcheth Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01925 765101.
How do patients rate Culcheth Medical Centre?
In the 2026 NHS GP Patient Survey, 81% of patients at Culcheth Medical Centre said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 54 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Culcheth Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Culcheth Medical Centre as Good at its last published inspection (report published 30 June 2026).
What are the opening times of Culcheth Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 9pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 7am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 November 2025. Bank holidays may differ.
How do I contact Culcheth Medical Centre?
Call 01925 765101. You can also book and order repeat prescriptions in the NHS App. The address is Jackson Avenue, Culcheth, Warrington, WA3 4DZ.
How many patients are registered at Culcheth Medical Centre?
Around 12,516 patients are registered (January 2025). The surgery is part of Warrington Innovation PCN, a group of local surgeries that share staff and services, in the Cheshire and Merseyside NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.