GP surgery in Islington
Dr Segarajasinghe
Finsbury Health Centre, Pine Street, London, EC1R 0LP
Scores 84 out of 100, excellent for a GP surgery in England. 88% of patients say their experience is good and 71% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 87
- Easy to get through on the phone67
- Easy to contact online39
- Good experience of getting in touch93
- Did not wait too long for the appointment96
Quality of care 73
- Patients rate the surgery as good81
- Patients got what they needed77
- Doctors and nurses listen82
- Patients trust the staff90
- Inspection rating (Good)50
- Health checks and screening done29
- Meets NHS clinical targets12
- Children vaccinated on time5
What patients say
90 patients answered the 2026 NHS survey about this surgery.
71%
find the phone easy
well above the England average (57%)
88%
say their experience is good
well above the England average (77%)
-4
change since last year
2025: 92% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 71% | 57% | 69% |
| Easy to contact via website | 54% | 58% | 68% |
| Easy to contact via NHS App | 61% | 54% | 62% |
| Reception staff helpful | 94% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 51% | 31% | 49% |
| Sees preferred clinician | 42% | 42% | 48% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 79% |
| Next steps within 2 days | 98% | 93% | 97% |
| Good experience of contacting | 92% | 73% | 83% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 68% |
| Waiting time was about right | 92% | 69% | 86% |
| Remote appointment | 46% | 26% | 48% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 95% |
| Treated with care and concern | 93% | 86% | 92% |
| Considered mental wellbeing | 90% | 75% | 80% |
| Had all the information needed | 95% | 92% | 90% |
| Confidence and trust | 98% | 93% | 97% |
| Involved in decisions | 96% | 92% | 96% |
| Needs were met | 95% | 90% | 95% |
| Overall | |||
| Overall experience good | 88% | 77% | 92% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 76% |
| Supported by local services | 81% | 70% | 83% |
| Discussed managing condition | 52% | 43% | 51% |
| Agreed a care plan | 56% | 46% | 53% |
Green means at least 2 points better than England, red at least 2 points worse. With about 90 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 9:15am to 2pm 3pm to 6:30pm |
| Tuesday | 9:15am to 2pm 3pm to 6:30pm |
| Wednesday | 9:15am to 2pm 3pm to 6:30pm |
| Thursday | 9:15am to 2pm 3pm to 6:30pm |
| Friday | 9:15am to 2pm 3pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 November 2025. Bank holidays may differ.
- Address
- Finsbury Health Centre, Pine Street, London, EC1R 0LP
- Phone
- 020 7713 5256
- [email protected]
- Website
- pinestreetpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South Islington PCN (a group of local surgeries that share services)
- NHS code
- F83678 · NHS profile
Access and facilities
- Car parking
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 17 February 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.3% | 15.2% |
| Diabetes | 9.1% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 2.8% | 1.9% |
| Coronary heart disease | 2.6% | 3.0% |
| Depression | 23.5% | 14.3% |
| Obesity | 13.9% | 13.9% |
| Smoking | 20.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 55% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 69% | 78% |
| Asthma: annual review | 66% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Dr Segarajasinghethis surgery | – | 84 | 71% | 88% | Yes |
| Clerkenwell Medical PracticeLondon, EC1R 0LP | under 0.1 miles | 64 | 70% | 80% | Yes |
| Amwell Group PracticeLondon, WC1X 0GB | 0.2 miles | 73 | 75% | 83% | Yes |
| Gray's Inn Medical Group Chancery LaneLondon, WC1X 8TS | 0.3 miles | 60 | 80% | 80% | Yes |
| Holborn Medical CentreLondon, WC1N 3NA | 0.5 miles | 82 | 79% | 88% | Yes |
| The Bloomsbury SurgeryLondon, WC1N 1PD | 0.6 miles | 38 | 66% | 67% | Yes |
| The Neaman PracticeLondon, EC1A 7HF | 0.6 miles | 65 | 67% | 71% | Yes |
| Brunswick Medical Centre UhpcLondon, WC1N 1AF | 0.6 miles | 19 | 41% | 73% | Yes |
| Ritchie Street Group PracticeLondon, N1 0DG | 0.7 miles | 47 | 65% | 70% | Yes |
| Killick Street Health CentreLondon, N1 9RH | 0.8 miles | 68 | 73% | 84% | Yes |
Common questions
Is Dr Segarajasinghe taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Dr Segarajasinghe was taking on new patients. You can register online through the NHS website or call the surgery on 020 7713 5256.
How do patients rate Dr Segarajasinghe?
In the 2026 NHS GP Patient Survey, 88% of patients at Dr Segarajasinghe said their overall experience was good. The England average is 77%. 71% found it easy to get through by phone (England 57%). Its GPScore is 84 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Dr Segarajasinghe?
The Care Quality Commission, which inspects GP surgeries in England, rated Dr Segarajasinghe as Good at its last published inspection (report published 17 February 2017).
What are the opening times of Dr Segarajasinghe?
Reception is open Monday 9:15am to 2pm 3pm to 6:30pm, Tuesday 9:15am to 2pm 3pm to 6:30pm, Wednesday 9:15am to 2pm 3pm to 6:30pm, Thursday 9:15am to 2pm 3pm to 6:30pm, Friday 9:15am to 2pm 3pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 November 2025. Bank holidays may differ.
How do I contact Dr Segarajasinghe?
Call 020 7713 5256 or visit its website, pinestreetpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Finsbury Health Centre, Pine Street, London, EC1R 0LP.
How many patients are registered at Dr Segarajasinghe?
Around 2,135 patients are registered (January 2025). The surgery is part of South Islington PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.