GP surgery in Wythenshawe
Finney Lane Surgery
Finney Lane, Heald Green, Cheadle, SK8 3JD
Scores 77 out of 100, good for a GP surgery in England. 85% of patients say their experience is good and 58% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 66
- Easy to get through on the phone43
- Easy to contact online62
- Good experience of getting in touch67
- Did not wait too long for the appointment80
Quality of care 87
- Patients rate the surgery as good72
- Patients got what they needed98
- Doctors and nurses listen95
- Patients trust the staff95
- Inspection rating (Good)50
- Health checks and screening done64
- Meets NHS clinical targets41
- Children vaccinated on time46
What patients say
109 patients answered the 2026 NHS survey about this surgery.
58%
find the phone easy
about the England average (57%)
85%
say their experience is good
well above the England average (77%)
-3
change since last year
2025: 89% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 58% | 57% | 53% |
| Easy to contact via website | 63% | 58% | 31% |
| Easy to contact via NHS App | 74% | 54% | 51% |
| Reception staff helpful | 94% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 36% |
| Sees preferred clinician | 40% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 91% |
| Next steps within 2 days | 100% | 93% | 96% |
| Good experience of contacting | 81% | 73% | 75% |
| The appointment | |||
| Offered a choice of time or day | 69% | 57% | 62% |
| Waiting time was about right | 82% | 69% | 81% |
| Remote appointment | 15% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 97% | 87% | 96% |
| Treated with care and concern | 96% | 86% | 91% |
| Considered mental wellbeing | 89% | 75% | 86% |
| Had all the information needed | 99% | 92% | 94% |
| Confidence and trust | 99% | 93% | 95% |
| Involved in decisions | 100% | 92% | 97% |
| Needs were met | 99% | 90% | 95% |
| Overall | |||
| Overall experience good | 85% | 77% | 88% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 80% |
| Supported by local services | 70% | 70% | 85% |
| Discussed managing condition | 45% | 43% | 45% |
| Agreed a care plan | 39% | 46% | 30% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 30 December 2019. Bank holidays may differ.
- Address
- Finney Lane, Heald Green, Cheadle, SK8 3JD
- Phone
- 0161 983 9000
- [email protected]
- Website
- www.healdgreenhealthcentre1.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Cheadle Network PCN (a group of local surgeries that share services)
- NHS code
- P88042 · NHS profile
Access and facilities
- Disabled toilet
- Step-free access
- Wheelchair access
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 14 February 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.2% | 15.2% |
| Diabetes | 10.8% | 7.9% |
| Asthma | 6.7% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 3.8% | 3.0% |
| Depression | 17.9% | 14.3% |
| Obesity | 17.4% | 13.9% |
| Smoking | 8.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 82% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Finney Lane Surgerythis surgery | – | 77 | 58% | 85% | Yes |
| Heald Green Health Centre 2Cheadle, SK8 3JD | under 0.1 miles | 51 | 56% | 78% | Yes |
| Tregenna Group PracticeManchester, M22 0EP | 1.1 miles | 76 | 54% | 87% | Yes |
| Cheadle Hulme Medical GroupCheadle, SK8 6LU | 1.6 miles | 88 | 53% | 91% | Yes |
| Hulme Hall Medical GroupCheadle, SK8 6LU | 1.6 miles | 88 | 58% | 93% | Yes |
| Benchill Medical PracticeManchester, M22 9UH | 1.6 miles | 55 | 60% | 84% | Yes |
| RK Medical PracticeManchester, M22 9UH | 1.6 miles | 47 | 65% | 82% | Yes |
| Peel Hall Medical CentreManchester, M22 5RX | 1.6 miles | 81 | 68% | 88% | Yes |
| Cornishway Group PracticeManchester, M22 5RX | 1.6 miles | 49 | 50% | 76% | Yes |
| Handforth Health CentreWilmslow, SK9 3HL | 1.7 miles | 95 | 84% | 96% | Yes |
Cheadle Hulme Medical Group is 1.6 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Finney Lane Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Finney Lane Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 0161 983 9000.
How do patients rate Finney Lane Surgery?
In the 2026 NHS GP Patient Survey, 85% of patients at Finney Lane Surgery said their overall experience was good. The England average is 77%. 58% found it easy to get through by phone (England 57%). Its GPScore is 77 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Finney Lane Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Finney Lane Surgery as Good at its last published inspection (report published 14 February 2017).
What are the opening times of Finney Lane Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 30 December 2019. Bank holidays may differ.
How do I contact Finney Lane Surgery?
Call 0161 983 9000 or visit its website, www.healdgreenhealthcentre1.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Finney Lane, Heald Green, Cheadle, SK8 3JD.
How many patients are registered at Finney Lane Surgery?
Around 6,914 patients are registered (January 2025). The surgery is part of Cheadle Network PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.