GP surgery in Urmston
Flixton Road Medical Centre
132 Flixton Road, Urmston, Manchester, M41 5BG
Scores 54 out of 100, average for a GP surgery in England. 81% of patients say their experience is good and 71% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 63
- Easy to get through on the phone66
- Easy to contact online88
- Good experience of getting in touch51
- Did not wait too long for the appointment56
Quality of care 40
- Patients rate the surgery as good56
- Patients got what they needed21
- Doctors and nurses listen57
- Patients trust the staff39
- Inspection rating (Good)50
- Health checks and screening done30
- Meets NHS clinical targets25
- Children vaccinated on time47
What patients say
114 patients answered the 2026 NHS survey about this surgery.
70%
find the phone easy
well above the England average (57%)
81%
say their experience is good
above the England average (77%)
-3
change since last year
2025: 84% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 70% | 57% | 52% |
| Easy to contact via website | 76% | 58% | 78% |
| Easy to contact via NHS App | 69% | 54% | 80% |
| Reception staff helpful | 85% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 24% |
| Sees preferred clinician | 45% | 42% | 52% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 87% |
| Next steps within 2 days | 73% | 93% | 87% |
| Good experience of contacting | 76% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 55% |
| Waiting time was about right | 73% | 69% | 76% |
| Remote appointment | 30% | 26% | 36% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 93% |
| Treated with care and concern | 84% | 86% | 90% |
| Considered mental wellbeing | 68% | 75% | 72% |
| Had all the information needed | 92% | 92% | 91% |
| Confidence and trust | 92% | 93% | 95% |
| Involved in decisions | 90% | 92% | 95% |
| Needs were met | 86% | 90% | 91% |
| Overall | |||
| Overall experience good | 81% | 77% | 84% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 87% |
| Supported by local services | 73% | 70% | 77% |
| Discussed managing condition | 45% | 43% | 32% |
| Agreed a care plan | 47% | 46% | 47% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 8pm |
| Friday | 8am to 8pm |
| Saturday | 9am to 5pm |
| Sunday | 9am to 5pm |
Confirmed by the surgery on 15 February 2024. Bank holidays may differ.
- Address
- 132 Flixton Road, Urmston, Manchester, M41 5BG
- Phone
- 0161 748 2021
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Trafford West PCN (a group of local surgeries that share services)
- NHS code
- P91029 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.6% | 15.2% |
| Diabetes | 6.8% | 7.9% |
| Asthma | 8.0% | 6.6% |
| COPD | 2.9% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 18.2% | 14.3% |
| Obesity | 13.6% | 13.9% |
| Smoking | 11.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 59% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Flixton Road Medical Centrethis surgery | – | 54 | 71% | 81% | Yes |
| Primrose SurgeryManchester, M41 7AB | 0.6 miles | 84 | 82% | 83% | Yes |
| Davyhulme Medical CentreManchester, M41 7WJ | 0.8 miles | 68 | 69% | 87% | Yes |
| Urmston Group PracticeManchester, M41 8AA | 1.3 miles | 58 | 52% | 80% | Yes |
| Bodmin Road Health CentreSale, M33 5JH | 1.5 miles | 81 | 72% | 83% | Yes |
| Lostock Medical CentreManchester, M32 9PA | 1.5 miles | 62 | 57% | 82% | Yes |
| Firsway Health CentreSale, M33 4BR | 1.9 miles | 48 | 62% | 78% | Yes |
| 3/Springfield House Medical PracticeManchester, M30 8QD | 2.2 miles | 65 | 66% | 84% | Yes |
| (Irlam) Salford Care Ctrs Medical PractiManchester, M44 6DP | 2.2 miles | 93 | 93% | 89% | Yes |
| Washway Road Medical CentreSale, M33 7SS | 2.3 miles | 82 | 80% | 88% | Yes |
Primrose Surgery is 0.6 miles away, scores 84 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Flixton Road Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Flixton Road Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0161 748 2021.
How do patients rate Flixton Road Medical Centre?
In the 2026 NHS GP Patient Survey, 81% of patients at Flixton Road Medical Centre said their overall experience was good. The England average is 77%. 71% found it easy to get through by phone (England 57%). Its GPScore is 54 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Flixton Road Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Flixton Road Medical Centre as Good at its last published inspection (report published 4 April 2024).
What are the opening times of Flixton Road Medical Centre?
Reception is open Monday 8am to 8pm, Tuesday 8am to 8pm, Wednesday 8am to 8pm, Thursday 8am to 8pm, Friday 8am to 8pm, Saturday 9am to 5pm, Sunday 9am to 5pm. The surgery last confirmed these times on 15 February 2024. Bank holidays may differ.
How do I contact Flixton Road Medical Centre?
Call 0161 748 2021. You can also book and order repeat prescriptions in the NHS App. The address is 132 Flixton Road, Urmston, Manchester, M41 5BG.
How many patients are registered at Flixton Road Medical Centre?
Around 11,835 patients are registered (January 2025). The surgery is part of Trafford West PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.