GP surgery in Wembley

GP Pathfinder Clinics

1b Wyld Way, Wembley, HA9 6PW

Taking on new patientsInspection: Good89,035 patients

Scores 6 out of 100, poor for a GP surgery in England. 49% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.

Poor Scores higher than 6% of GP surgeries in England. 11th of 11 in Wembley Based on 40 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 9

  • Easy to get through on the phone30
  • Easy to contact online10
  • Good experience of getting in touch13
  • Did not wait too long for the appointment1

Quality of care 7

  • Patients rate the surgery as good1
  • Patients got what they needed4
  • Doctors and nurses listen29
  • Patients trust the staff27
  • Inspection rating (Good)50
  • Health checks and screening done4
  • Meets NHS clinical targets97
  • Children vaccinated on time31

What patients say

40 patients answered the 2026 NHS survey about this surgery.

51%

find the phone easy

below the England average (57%)

49%

say their experience is good

well below the England average (77%)

-14

change since last year

2025: 63% · 2026: 49%

Getting in touch

Contacted the surgery by phone43%
Had their call answered straight away14%
Gave up or got no answer6%
Knew what would happen next straight away48%

The appointment

Were seen the same day5%
Waited more than a week26%
Were seen face to face61%
Saw a GP (rather than a nurse or other staff)48%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 51% 57% 21%
Easy to contact via website 37% 58% 45%
Easy to contact via NHS App 44% 54% 50%
Reception staff helpful 90% 85% 70%
Seeing the same person
Has a preferred clinician 12% 31% 23%
What happened when they got in touch
Knew what would happen next 87% 84% 67%
Next steps within 2 days 66% 93% 73%
Good experience of contacting 60% 73% 48%
The appointment
Offered a choice of time or day 43% 57% 51%
Waiting time was about right 37% 69% 50%
Remote appointment 39% 26% 48%
The doctor or nurse
Good at listening 84% 87% 75%
Treated with care and concern 84% 86% 75%
Considered mental wellbeing 84% 75% 71%
Had all the information needed 85% 92% 70%
Confidence and trust 90% 93% 84%
Involved in decisions 93% 92% 94%
Needs were met 80% 90% 78%
Overall
Overall experience good 49% 77% 63%
Living with a long-term condition
Confident managing conditions 58% 79% 70%
Supported by local services 25% 70% 25%
Discussed managing condition 22% 43% 31%

Green means at least 2 points better than England, red at least 2 points worse. With about 40 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 25 November 2024. Bank holidays may differ.

Address
1b Wyld Way, Wembley, HA9 6PW
Phone
020 8902 4792
Email
[email protected]
Website
nhsgp.net
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Brent West Kwh PCN (a group of local surgeries that share services)
NHS code
E84066 · NHS profile

Branch surgeries

Run by this practice from another building. Patients register with the practice, not the branch.

Neasden (Crest)
Crest Medical Centre, 157 Crest Road, London, NW2 7NA
Queens Park (Chamberlayne)
Chamberlayne Road Surgery, 124 Chamberlayne Road, London, NW10 3JP
Wembley Central (Eagle Eye)
The Eagle Eye Surgery, 26 Eagle Road, Wembley, HA0 4SH
Wembley Park (Hazeldene)
1b Wyld Way, Wembley, HA9 6PW

Access and facilities

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Signing service
  • Step-free access
  • Wheelchair access
  • Baby changing facility
  • Baby changing facility
  • Car parking
  • Cycle parking
  • Disabled parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Good

overall, from the inspection published 20 August 2026

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Good
Is it responsive?Good
Is it well-led?Good

About the patients

NHS records for the people registered here

89,035registered patients
Poorer than mosthow well off the local area is
83.9years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension2.2%15.2%
Diabetes1.7%7.9%
Asthma0.7%6.6%
COPD0.1%1.9%
Coronary heart disease0.3%3.0%
Depression3.3%14.3%
Obesity4.9%13.9%
Smoking10.7%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4922%67%
Cervical screening, women 50-6449%75%
Blood pressure controlled (hypertension, under 80)69%68%
Blood pressure checked in last 5 years (45+)56%87%
Diabetes: blood pressure on target72%75%
Diabetes: blood sugar (HbA1c) on target58%57%
Diabetes: annual foot check81%78%
Asthma: annual review75%66%

Other surgeries nearby

All surgeries in Wembley →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
GP Pathfinder Clinicsthis surgery651%49%Yes
The SurgeryWembley, HA9 6QL0.4 miles3966%76%Yes
Hilltop Medical PracticeLondon, NW10 8RY0.6 miles3874%71%Yes
The Stonebridge PracticeLondon, NW10 8RY0.6 miles4968%79%Yes
Brentfield Medical CentreLondon, NW10 8TF0.7 miles6964%90%Yes
Alperton Medical CentreWembley, HA0 4JB0.9 miles3868%76%Yes
Wembley Park Medical CentreWembley, HA9 0GL0.9 miles1143%68%Yes
Stanley Corner Medical CentreWembley, HA0 4JF0.9 miles5568%76%Yes
Church End Medical CentreLondon, NW10 9HP1.0 miles6366%88%Yes
Lancelot Medical CentreWembley, HA0 2AL1.1 miles1953%69%Yes

The Surgery is 0.4 miles away, scores 39 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is GP Pathfinder Clinics taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), GP Pathfinder Clinics was taking on new patients. You can register online through the NHS website or call the surgery on 020 8902 4792.

How do patients rate GP Pathfinder Clinics?

In the 2026 NHS GP Patient Survey, 49% of patients at GP Pathfinder Clinics said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 6 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.

What is the inspection rating for GP Pathfinder Clinics?

The Care Quality Commission, which inspects GP surgeries in England, rated GP Pathfinder Clinics as Good at its last published inspection (report published 20 August 2026).

What are the opening times of GP Pathfinder Clinics?

Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 25 November 2024. Bank holidays may differ.

How do I contact GP Pathfinder Clinics?

Call 020 8902 4792 or visit its website, nhsgp.net. You can also book and order repeat prescriptions in the NHS App. The address is 1b Wyld Way, Wembley, HA9 6PW.

Does GP Pathfinder Clinics have a branch surgery?

Yes. GP Pathfinder Clinics also runs Neasden (Crest) (Crest Medical Centre, 157 Crest Road, London, NW2 7NA) and Queens Park (Chamberlayne) (Chamberlayne Road Surgery, 124 Chamberlayne Road, London, NW10 3JP) and Wembley Central (Eagle Eye) (The Eagle Eye Surgery, 26 Eagle Road, Wembley, HA0 4SH) and Wembley Park (Hazeldene) (1b Wyld Way, Wembley, HA9 6PW). Patients register with the practice and can usually be seen at either site.

How many patients are registered at GP Pathfinder Clinics?

Around 89,035 patients are registered (January 2025). The surgery is part of Brent West Kwh PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.