GP surgery in Hyde
Haughton Thornley Medical Centres
Thornley House Medical Centre, 9 Thornley Street, Hyde, SK14 1JY
Scores 50 out of 100, average for a GP surgery in England. 79% of patients say their experience is good and 62% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 48
- Easy to get through on the phone51
- Easy to contact online78
- Good experience of getting in touch40
- Did not wait too long for the appointment42
Quality of care 52
- Patients rate the surgery as good48
- Patients got what they needed52
- Doctors and nurses listen44
- Patients trust the staff58
- Inspection rating (Outstanding)98
- Health checks and screening done26
- Meets NHS clinical targets9
- Children vaccinated on time20
What patients say
102 patients answered the 2026 NHS survey about this surgery.
62%
find the phone easy
above the England average (57%)
79%
say their experience is good
about the England average (77%)
+5
change since last year
2025: 73% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 62% | 57% | 62% |
| Easy to contact via website | 70% | 58% | 59% |
| Easy to contact via NHS App | 49% | 54% | 61% |
| Reception staff helpful | 88% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 21% |
| Sees preferred clinician | 31% | 42% | 40% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 85% |
| Next steps within 2 days | 82% | 93% | 86% |
| Good experience of contacting | 72% | 73% | 65% |
| The appointment | |||
| Offered a choice of time or day | 39% | 57% | 51% |
| Waiting time was about right | 69% | 69% | 76% |
| Remote appointment | 39% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 88% |
| Treated with care and concern | 87% | 86% | 84% |
| Considered mental wellbeing | 60% | 75% | 71% |
| Had all the information needed | 92% | 92% | 92% |
| Confidence and trust | 94% | 93% | 90% |
| Involved in decisions | 88% | 92% | 85% |
| Needs were met | 91% | 90% | 84% |
| Overall | |||
| Overall experience good | 79% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 67% | 79% | 80% |
| Supported by local services | 59% | 70% | 76% |
| Discussed managing condition | 44% | 43% | 50% |
| Agreed a care plan | 24% | 46% | 35% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 May 2023. Bank holidays may differ.
- Address
- Thornley House Medical Centre, 9 Thornley Street, Hyde, SK14 1JY
- Phone
- 0161 367 7910
- Website
- www.htmc.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Hyde PCN (a group of local surgeries that share services)
- NHS code
- P89014 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr. A M Cumming
- Tatton Road, Denton, Manchester, M34 7PL · 01613666204
Access and facilities
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 29 January 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.0% | 15.2% |
| Diabetes | 10.0% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 17.8% | 14.3% |
| Obesity | 19.7% | 13.9% |
| Smoking | 16.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 64% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 82% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Haughton Thornley Medical Centresthis surgery | – | 50 | 62% | 79% | Yes |
| The Brooke SurgeryHyde, SK14 1AT | 0.4 miles | 21 | 46% | 64% | Yes |
| Clarendon Medical CentreHyde, SK14 2AQ | 0.4 miles | 41 | 44% | 76% | Yes |
| Donneybrook Medical CentreHyde, SK14 2AH | 0.4 miles | 49 | 51% | 79% | Yes |
| Alvanley Family PracticeStockport, SK6 1ND | 1.7 miles | 61 | 72% | 82% | Yes |
| Archwood Medical PracticeStockport, SK6 1ND | 1.7 miles | 85 | 88% | 89% | Yes |
| Woodley Village SurgeryStockport, SK6 1ND | 1.7 miles | 61 | 93% | 80% | Yes |
| Millgate Healthcare PartnershipManchester, M34 2AJ | 1.8 miles | 14 | 47% | 68% | Yes |
| Denton Medical PracticeManchester, M34 3JE | 1.9 miles | 15 | 53% | 69% | Yes |
| Hattersley Group PracticeHyde, SK14 3EH | 2.0 miles | 1 | 37% | 50% | Yes |
Alvanley Family Practice is 1.7 miles away, scores 61 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Haughton Thornley Medical Centres taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Haughton Thornley Medical Centres was taking on new patients. You can register online through the NHS website or call the surgery on 0161 367 7910.
How do patients rate Haughton Thornley Medical Centres?
In the 2026 NHS GP Patient Survey, 79% of patients at Haughton Thornley Medical Centres said their overall experience was good. The England average is 77%. 62% found it easy to get through by phone (England 57%). Its GPScore is 50 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Haughton Thornley Medical Centres?
The Care Quality Commission, which inspects GP surgeries in England, rated Haughton Thornley Medical Centres as Outstanding at its last published inspection (report published 29 January 2018).
What are the opening times of Haughton Thornley Medical Centres?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 May 2023. Bank holidays may differ.
How do I contact Haughton Thornley Medical Centres?
Call 0161 367 7910 or visit its website, www.htmc.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Thornley House Medical Centre, 9 Thornley Street, Hyde, SK14 1JY.
Does Haughton Thornley Medical Centres have a branch surgery?
Yes. Haughton Thornley Medical Centres also runs Dr. A M Cumming (Tatton Road, Denton, Manchester, M34 7PL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Haughton Thornley Medical Centres?
Around 12,693 patients are registered (January 2025). The surgery is part of Hyde PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.