GP surgery in Heaton
Heaton Moor Medical Group
32 Heaton Moor Road, Stockport, SK4 4NX
Scores 45 out of 100, average for a GP surgery in England. 76% of patients say their experience is good and 56% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 46
- Easy to get through on the phone40
- Easy to contact online69
- Good experience of getting in touch29
- Did not wait too long for the appointment64
Quality of care 44
- Patients rate the surgery as good38
- Patients got what they needed36
- Doctors and nurses listen42
- Patients trust the staff45
- Inspection rating (Good)50
- Health checks and screening done46
- Meets NHS clinical targets91
- Children vaccinated on time85
What patients say
131 patients answered the 2026 NHS survey about this surgery.
56%
find the phone easy
about the England average (57%)
76%
say their experience is good
about the England average (77%)
-2
change since last year
2025: 78% · 2026: 76%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 56% | 57% | 53% |
| Easy to contact via website | 66% | 58% | 59% |
| Easy to contact via NHS App | 63% | 54% | 48% |
| Reception staff helpful | 92% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 17% | 31% | 25% |
| Sees preferred clinician | 22% | 42% | 41% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 86% |
| Next steps within 2 days | 97% | 93% | 91% |
| Good experience of contacting | 68% | 73% | 67% |
| The appointment | |||
| Offered a choice of time or day | 71% | 57% | 69% |
| Waiting time was about right | 76% | 69% | 70% |
| Remote appointment | 25% | 26% | 30% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 89% |
| Treated with care and concern | 83% | 86% | 89% |
| Considered mental wellbeing | 71% | 75% | 71% |
| Had all the information needed | 94% | 92% | 90% |
| Confidence and trust | 93% | 93% | 94% |
| Involved in decisions | 92% | 92% | 92% |
| Needs were met | 89% | 90% | 89% |
| Overall | |||
| Overall experience good | 76% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 83% |
| Supported by local services | 75% | 70% | 68% |
| Discussed managing condition | 45% | 43% | 49% |
| Agreed a care plan | 51% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 131 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 7:30am to 7:30pm |
| Tuesday | 7:30am to 7:30pm |
| Wednesday | 7:30am to 7:30pm |
| Thursday | 7:30am to 7:30pm |
| Friday | 7:30am to 7pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 26 April 2024. Bank holidays may differ.
- Address
- 32 Heaton Moor Road, Stockport, SK4 4NX
- Phone
- 0161 432 0671
- Website
- www.heatonmoormedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Heatons Group Network PCN (a group of local surgeries that share services)
- NHS code
- P88026 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Adswood Road Surgery
- 270 Adswood Road, Stockport, SK3 8PN
- Bosden Moor Surgery
- 8 Fulmar Drive, Stockport, SK2 5JL
- Cale Green Surgery
- 20 Meyer Street, Stockport, SK3 8JE
- Dean Lane Medical Centre
- 95 Dean Lane, Hazel Grove, Stockport, SK7 6EJ
- Eastholme Surgery
- 32 Heaton Moor Road, Heaton Moor, Stockport, SK4 4NX
- Little Moor Surgery
- 10 Offerton Lane, Stockport, SK2 5AR
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Pram park
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.0% | 15.2% |
| Diabetes | 7.0% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 2.9% | 3.0% |
| Depression | 19.4% | 14.3% |
| Obesity | 12.1% | 13.9% |
| Smoking | 12.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 59% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Heaton Moor Medical Groupthis surgery | – | 45 | 56% | 76% | Yes |
| Heaton Norris Medical PracticeStockport, SK4 1JX | 0.7 miles | 66 | 65% | 87% | Yes |
| Heaton Mersey Med.practStockport, SK4 3BT | 1.3 miles | 75 | 84% | 85% | Yes |
| Kingsway Medical PracticeManchester, M19 1UG | 1.4 miles | 43 | 59% | 77% | Yes |
| Ladybarn Group PracticeManchester, M20 4SS | 1.5 miles | 53 | 49% | 83% | Yes |
| Stockport Medical GroupStockport, SK3 9NX | 1.5 miles | 40 | 49% | 76% | Yes |
| Ashcroft SurgeryManchester, M19 3BS | 1.5 miles | 66 | 61% | 91% | Yes |
| Levenshulme Medical PracticeManchester, M19 3BX | 1.5 miles | 46 | 52% | 78% | Yes |
| Mauldeth Medical CentreManchester, M14 6SQ | 1.6 miles | 47 | 82% | 81% | Yes |
| Vernon Park SurgeryStockport, SK1 2EX | 1.6 miles | 98 | 97% | 92% | Yes |
Heaton Norris Medical Practice is 0.7 miles away, scores 66 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Heaton Moor Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Heaton Moor Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 0161 432 0671.
How do patients rate Heaton Moor Medical Group?
In the 2026 NHS GP Patient Survey, 76% of patients at Heaton Moor Medical Group said their overall experience was good. The England average is 77%. 56% found it easy to get through by phone (England 57%). Its GPScore is 45 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Heaton Moor Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Heaton Moor Medical Group as Good at its last published inspection (report published 11 February 2026).
What are the opening times of Heaton Moor Medical Group?
Reception is open Monday 7:30am to 7:30pm, Tuesday 7:30am to 7:30pm, Wednesday 7:30am to 7:30pm, Thursday 7:30am to 7:30pm, Friday 7:30am to 7pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 26 April 2024. Bank holidays may differ.
How do I contact Heaton Moor Medical Group?
Call 0161 432 0671 or visit its website, www.heatonmoormedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 32 Heaton Moor Road, Stockport, SK4 4NX.
Does Heaton Moor Medical Group have a branch surgery?
Yes. Heaton Moor Medical Group also runs Adswood Road Surgery (270 Adswood Road, Stockport, SK3 8PN) and Bosden Moor Surgery (8 Fulmar Drive, Stockport, SK2 5JL) and Cale Green Surgery (20 Meyer Street, Stockport, SK3 8JE) and Dean Lane Medical Centre (95 Dean Lane, Hazel Grove, Stockport, SK7 6EJ) and Eastholme Surgery (32 Heaton Moor Road, Heaton Moor, Stockport, SK4 4NX) and Little Moor Surgery (10 Offerton Lane, Stockport, SK2 5AR). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Heaton Moor Medical Group?
Around 54,179 patients are registered (January 2025). The surgery is part of Heatons Group Network PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.