GP surgery in Rochdale

Inspire Medical Centre

2nd Flr Croft Shifa Health Centre, Belfield Road, Rochdale, OL16 2UY

Taking on new patientsInspection: Good4,756 patients

Scores 12 out of 100, poor for a GP surgery in England. 64% of patients say their experience is good and 41% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.

Poor Scores higher than 12% of GP surgeries in England. 15th of 16 in Rochdale Based on 75 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 4

  • Easy to get through on the phone15
  • Easy to contact online12
  • Good experience of getting in touch2
  • Did not wait too long for the appointment6

Quality of care 32

  • Patients rate the surgery as good11
  • Patients got what they needed15
  • Doctors and nurses listen62
  • Patients trust the staff23
  • Inspection rating (Good)50
  • Health checks and screening done99
  • Meets NHS clinical targets82
  • Children vaccinated on time69

What patients say

75 patients answered the 2026 NHS survey about this surgery.

41%

find the phone easy

well below the England average (57%)

64%

say their experience is good

well below the England average (77%)

+12

change since last year

2025: 52% · 2026: 64%

Getting in touch

Contacted the surgery by phone68%
Had their call answered straight away14%
Gave up or got no answer12%
Knew what would happen next straight away58%

The appointment

Were seen the same day32%
Waited more than a week30%
Were seen face to face66%
Saw a GP (rather than a nurse or other staff)71%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 41% 57% 38%
Easy to contact via website 38% 58% 29%
Easy to contact via NHS App 41% 54% 31%
Reception staff helpful 65% 85% 61%
Seeing the same person
Has a preferred clinician 56% 31% 49%
Sees preferred clinician 21% 42% 18%
What happened when they got in touch
Knew what would happen next 71% 84% 57%
Next steps within 2 days 90% 93% 89%
Good experience of contacting 47% 73% 45%
The appointment
Offered a choice of time or day 48% 57% 38%
Waiting time was about right 49% 69% 52%
Remote appointment 34% 26% 36%
The doctor or nurse
Good at listening 90% 87% 72%
Treated with care and concern 86% 86% 71%
Considered mental wellbeing 82% 75% 65%
Had all the information needed 92% 92% 87%
Confidence and trust 90% 93% 87%
Involved in decisions 91% 92% 83%
Needs were met 85% 90% 83%
Overall
Overall experience good 64% 77% 52%
Living with a long-term condition
Confident managing conditions 55% 79% 61%
Supported by local services 43% 70% 52%
Discussed managing condition 45% 43% 51%
Agreed a care plan 57% 46% 41%

Green means at least 2 points better than England, red at least 2 points worse. With about 75 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 13 December 2024. Bank holidays may differ.

Address
2nd Flr Croft Shifa Health Centre, Belfield Road, Rochdale, OL16 2UY
Phone
01706 664160
Email
[email protected]
Website
www.inspiremedicalcentre.co.uk
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Rochdale North PCN (a group of local surgeries that share services)
NHS code
P86017 · NHS profile

Access and facilities

  • Braille translation service
  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Signing service
  • Step-free access
  • Text relay
  • Wheelchair access
  • Baby changing facility
  • Children’s play area
  • Baby changing facility
  • Car parking
  • Cycle parking
  • Disabled parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Good

overall, from the inspection published 13 January 2023

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Good
Is it responsive?Good
Is it well-led?Good

About the patients

NHS records for the people registered here

4,756registered patients
Among the pooresthow well off the local area is
79.6years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension10.8%15.2%
Diabetes14.3%7.9%
Asthma8.8%6.6%
COPD0.8%1.9%
Coronary heart disease2.9%3.0%
Depression15.2%14.3%
Obesity30.4%13.9%
Smoking14.0%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4969%67%
Cervical screening, women 50-6489%75%
Blood pressure controlled (hypertension, under 80)84%68%
Blood pressure checked in last 5 years (45+)92%87%
Diabetes: blood pressure on target89%75%
Diabetes: blood sugar (HbA1c) on target77%57%
Diabetes: annual foot check95%78%
Asthma: annual review92%66%

Other surgeries nearby

All surgeries in Rochdale →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
Inspire Medical Centrethis surgery1241%64%Yes
Croft Shifa Health CentreRochdale, OL16 2UP0.1 mile025%45%Yes
Mark Street SurgeryRochdale, OL12 9BE0.3 miles2238%76%Yes
Yorkshire St SurgeryRochdale, OL16 2DN0.6 miles5858%81%Yes
Winter PressuresRochdale, OL16 4AT0.7 miles
The Kingsway PracticeRochdale, OL16 4AT0.7 miles8480%92%Yes
Dr GWD BhimaRochdale, OL11 1DN1.0 miles9687%96%Yes
The Dale Medical PracticeRochdale, OL11 1DN1.0 miles5171%77%Yes
Dr A HamidRochdale, OL11 1DN1.0 miles1860%62%Yes
Dr MB Ghafoor & PartnersRochdale, OL11 1DN1.0 miles3252%68%Yes

Yorkshire St Surgery is 0.6 miles away, scores 58 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is Inspire Medical Centre taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Inspire Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01706 664160.

How do patients rate Inspire Medical Centre?

In the 2026 NHS GP Patient Survey, 64% of patients at Inspire Medical Centre said their overall experience was good. The England average is 77%. 41% found it easy to get through by phone (England 57%). Its GPScore is 12 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.

What is the inspection rating for Inspire Medical Centre?

The Care Quality Commission, which inspects GP surgeries in England, rated Inspire Medical Centre as Good at its last published inspection (report published 13 January 2023).

What are the opening times of Inspire Medical Centre?

Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 December 2024. Bank holidays may differ.

How do I contact Inspire Medical Centre?

Call 01706 664160 or visit its website, www.inspiremedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 2nd Flr Croft Shifa Health Centre, Belfield Road, Rochdale, OL16 2UY.

How many patients are registered at Inspire Medical Centre?

Around 4,756 patients are registered (January 2025). The surgery is part of Rochdale North PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.