GP surgery in Tottenham
JS Medical Practice
107 Philip Lane, Tottenham, London, N15 4JR
Scores 27 out of 100, below average for a GP surgery in England. 70% of patients say their experience is good and 61% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 37
- Easy to get through on the phone47
- Easy to contact online29
- Good experience of getting in touch24
- Did not wait too long for the appointment51
Quality of care 18
- Patients rate the surgery as good21
- Patients got what they needed64
- Doctors and nurses listen18
- Patients trust the staff25
- Inspection rating (Not rated)–
- Health checks and screening done36
- Meets NHS clinical targets25
- Children vaccinated on time11
What patients say
102 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
70%
say their experience is good
below the England average (77%)
+6
change since last year
2025: 64% · 2026: 70%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 44% |
| Easy to contact via website | 49% | 58% | 35% |
| Easy to contact via NHS App | 36% | 54% | 39% |
| Reception staff helpful | 84% | 85% | 77% |
| Seeing the same person | |||
| Has a preferred clinician | 23% | 31% | 35% |
| Sees preferred clinician | 24% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 74% | 84% | 76% |
| Next steps within 2 days | 99% | 93% | 96% |
| Good experience of contacting | 66% | 73% | 57% |
| The appointment | |||
| Offered a choice of time or day | 43% | 57% | 29% |
| Waiting time was about right | 72% | 69% | 67% |
| Remote appointment | 49% | 26% | 43% |
| The doctor or nurse | |||
| Good at listening | 81% | 87% | 77% |
| Treated with care and concern | 78% | 86% | 70% |
| Considered mental wellbeing | 67% | 75% | 53% |
| Had all the information needed | 91% | 92% | 82% |
| Confidence and trust | 90% | 93% | 84% |
| Involved in decisions | 86% | 92% | 81% |
| Needs were met | 93% | 90% | 85% |
| Overall | |||
| Overall experience good | 70% | 77% | 64% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 59% |
| Supported by local services | 60% | 70% | 46% |
| Discussed managing condition | 44% | 43% | 38% |
| Agreed a care plan | 46% | 46% | 30% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 8pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | 9am to 1pm |
| Sunday | Closed |
Confirmed by the surgery on 9 October 2024. Bank holidays may differ.
- Address
- 107 Philip Lane, Tottenham, London, N15 4JR
- Phone
- 020 8808 7968
- Website
- www.jsmedicalpractice.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Haringey - N15/South East PCN (a group of local surgeries that share services)
- NHS code
- F85705 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Park Lane
- 104-108 Park Lane, London, N17 0JP
- JS Medical Practice Branch (Westbury Avenue)
- 26 Westbury Avenue, London, N22 6RS
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.6% | 15.2% |
| Diabetes | 8.0% | 7.9% |
| Asthma | 4.4% | 6.6% |
| COPD | 0.9% | 1.9% |
| Coronary heart disease | 1.7% | 3.0% |
| Depression | 10.5% | 14.3% |
| Obesity | 13.5% | 13.9% |
| Smoking | 21.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 51% | 57% |
| Diabetes: annual foot check | 85% | 78% |
| Asthma: annual review | 54% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| JS Medical Practicethis surgery | – | 27 | 61% | 70% | Yes |
| Lawrence House SurgeryLondon, N15 4JR | under 0.1 miles | 48 | 62% | 76% | Yes |
| Bruce Grove Primary Health Care CentreLondon, N17 6QB | 0.4 miles | 24 | 60% | 72% | Yes |
| Tynemouth Medical PracticeLondon, N15 4RH | 0.5 miles | 23 | 56% | 67% | Yes |
| Grove Road SurgeryLondon, N15 5HJ | 0.6 miles | 70 | 73% | 87% | Yes |
| Charlton House Medical CentreLondon, N17 6SB | 0.6 miles | 37 | 61% | 78% | Yes |
| Morris House Group PracticeLondon, N17 6AA | 0.6 miles | 22 | 54% | 75% | Yes |
| Welbourne GP Surgery, Welbourne H CLondon, N17 9QX | 0.6 miles | 70 | 74% | 84% | Yes |
| Welbourne Medical Prac, Welbourne H CLondon, N17 9QX | 0.6 miles | 55 | 74% | 76% | Yes |
| St Ann's Road SurgeryLondon, N15 5AZ | 0.7 miles | 1 | 33% | 48% | Yes |
Lawrence House Surgery is under 0.1 miles away, scores 48 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is JS Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), JS Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 8808 7968.
How do patients rate JS Medical Practice?
In the 2026 NHS GP Patient Survey, 70% of patients at JS Medical Practice said their overall experience was good. The England average is 77%. 61% found it easy to get through by phone (England 57%). Its GPScore is 27 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What are the opening times of JS Medical Practice?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 8pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday 9am to 1pm, Sunday closed. The surgery last confirmed these times on 9 October 2024. Bank holidays may differ.
How do I contact JS Medical Practice?
Call 020 8808 7968 or visit its website, www.jsmedicalpractice.com. You can also book and order repeat prescriptions in the NHS App. The address is 107 Philip Lane, Tottenham, London, N15 4JR.
Does JS Medical Practice have a branch surgery?
Yes. JS Medical Practice also runs Park Lane (104-108 Park Lane, London, N17 0JP) and JS Medical Practice Branch (Westbury Avenue) (26 Westbury Avenue, London, N22 6RS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at JS Medical Practice?
Around 12,705 patients are registered (January 2025). The surgery is part of Haringey - N15/South East PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.