GP surgery in Coventry
Kenyon Medical Centres
15 Chace Avenue, Willenhall, Coventry, CV3 3AD
Scores 59 out of 100, average for a GP surgery in England. 79% of patients say their experience is good and 77% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 70
- Easy to get through on the phone78
- Easy to contact online93
- Good experience of getting in touch72
- Did not wait too long for the appointment39
Quality of care 42
- Patients rate the surgery as good48
- Patients got what they needed74
- Doctors and nurses listen42
- Patients trust the staff44
- Inspection rating (Good)50
- Health checks and screening done16
- Meets NHS clinical targets16
- Children vaccinated on time24
What patients say
100 patients answered the 2026 NHS survey about this surgery.
77%
find the phone easy
well above the England average (57%)
79%
say their experience is good
about the England average (77%)
-2
change since last year
2025: 81% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 77% | 57% | 63% |
| Easy to contact via website | 81% | 58% | 58% |
| Easy to contact via NHS App | 67% | 54% | 66% |
| Reception staff helpful | 91% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 25% |
| Sees preferred clinician | 40% | 42% | 44% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 86% |
| Next steps within 2 days | 94% | 93% | 93% |
| Good experience of contacting | 83% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 64% |
| Waiting time was about right | 68% | 69% | 57% |
| Remote appointment | 43% | 26% | 33% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 81% |
| Treated with care and concern | 85% | 86% | 82% |
| Considered mental wellbeing | 84% | 75% | 75% |
| Had all the information needed | 92% | 92% | 87% |
| Confidence and trust | 93% | 93% | 90% |
| Involved in decisions | 90% | 92% | 80% |
| Needs were met | 94% | 90% | 86% |
| Overall | |||
| Overall experience good | 79% | 77% | 81% |
| Living with a long-term condition | |||
| Confident managing conditions | 90% | 79% | 84% |
| Supported by local services | 84% | 70% | 69% |
| Discussed managing condition | 47% | 43% | 53% |
| Agreed a care plan | 51% | 46% | 24% |
Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 5pm |
| Friday | 8am to 6:30pm |
| Saturday | 8:30am to noon |
| Sunday | Closed |
Confirmed by the surgery on 5 November 2025. Bank holidays may differ.
- Address
- 15 Chace Avenue, Willenhall, Coventry, CV3 3AD
- Phone
- 024 7630 7024
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Sowe Valley PCN (a group of local surgeries that share services)
- NHS code
- M86015 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Kenyon (Brandon RD.)
- 108 Brandon Road, Binley, Coventry, CV3 2JF · 02476453634
Access and facilities
- Disabled toilet
- Induction loop
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.1% | 15.2% |
| Diabetes | 8.8% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 2.6% | 3.0% |
| Depression | 16.7% | 14.3% |
| Obesity | 14.7% | 13.9% |
| Smoking | 14.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 64% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 67% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Kenyon Medical Centresthis surgery | – | 59 | 77% | 79% | Yes |
| Willenhal Oak Medical CentreCoventry, CV3 3DP | 0.5 miles | 70 | 84% | 83% | Yes |
| Willenhall Primary Care Centre - 1Coventry, CV3 3DG | 0.6 miles | 72 | 79% | 91% | Yes |
| Stoke Aldermoor Medical CentreCoventry, CV3 1EG | 0.8 miles | 41 | 69% | 75% | Yes |
| Cheylesmore SurgeryCoventry, CV3 5PZ | 1.4 miles | 91 | 86% | 91% | Yes |
| Quinton Park Medical CentreCoventry, CV3 5PZ | 1.5 miles | 28 | 65% | 68% | Yes |
| Copsewood Medical CentreCoventry, CV2 5NB | 1.5 miles | 20 | 71% | 70% | Yes |
| Bredon Avenue SurgeryCoventry, CV3 2FD | 1.5 miles | 62 | 81% | 81% | Yes |
| Mansfield Medical CentreCoventry, CV3 1JB | 1.5 miles | 66 | 55% | 85% | Yes |
| Park HouseCoventry, CV1 2DL | 1.6 miles | 90 | 91% | 86% | Yes |
Willenhal Oak Medical Centre is 0.5 miles away, scores 70 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Kenyon Medical Centres taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Kenyon Medical Centres was taking on new patients. You can register online through the NHS website or call the surgery on 024 7630 7024.
How do patients rate Kenyon Medical Centres?
In the 2026 NHS GP Patient Survey, 79% of patients at Kenyon Medical Centres said their overall experience was good. The England average is 77%. 77% found it easy to get through by phone (England 57%). Its GPScore is 59 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Kenyon Medical Centres?
The Care Quality Commission, which inspects GP surgeries in England, rated Kenyon Medical Centres as Good at its last published inspection (report published 1 November 2022).
What are the opening times of Kenyon Medical Centres?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 5pm, Friday 8am to 6:30pm, Saturday 8:30am to noon, Sunday closed. The surgery last confirmed these times on 5 November 2025. Bank holidays may differ.
How do I contact Kenyon Medical Centres?
Call 024 7630 7024. You can also book and order repeat prescriptions in the NHS App. The address is 15 Chace Avenue, Willenhall, Coventry, CV3 3AD.
Does Kenyon Medical Centres have a branch surgery?
Yes. Kenyon Medical Centres also runs Dr Kenyon (Brandon RD.) (108 Brandon Road, Binley, Coventry, CV3 2JF). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Kenyon Medical Centres?
Around 13,953 patients are registered (January 2025). The surgery is part of Sowe Valley PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.