GP surgery in Ruislip
King Edwards Medical Centre
19 King Edwards Road, Ruislip, HA4 7AE
Scores 67 out of 100, good for a GP surgery in England. 79% of patients say their experience is good and 77% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 77
- Easy to get through on the phone77
- Easy to contact online57
- Good experience of getting in touch63
- Did not wait too long for the appointment82
Quality of care 50
- Patients rate the surgery as good50
- Patients got what they needed77
- Doctors and nurses listen27
- Patients trust the staff18
- Inspection rating (Good)50
- Health checks and screening done96
- Meets NHS clinical targets7
- Children vaccinated on time27
What patients say
104 patients answered the 2026 NHS survey about this surgery.
77%
find the phone easy
well above the England average (57%)
79%
say their experience is good
above the England average (77%)
+1
change since last year
2025: 78% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 77% | 57% | 87% |
| Easy to contact via website | 61% | 58% | 65% |
| Easy to contact via NHS App | 51% | 54% | 64% |
| Reception staff helpful | 90% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 47% | 31% | 31% |
| Sees preferred clinician | 63% | 42% | 56% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 92% |
| Next steps within 2 days | 94% | 93% | 95% |
| Good experience of contacting | 80% | 73% | 81% |
| The appointment | |||
| Offered a choice of time or day | 42% | 57% | 60% |
| Waiting time was about right | 83% | 69% | 85% |
| Remote appointment | 35% | 26% | 29% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 92% |
| Treated with care and concern | 84% | 86% | 95% |
| Considered mental wellbeing | 66% | 75% | 64% |
| Had all the information needed | 96% | 92% | 99% |
| Confidence and trust | 89% | 93% | 97% |
| Involved in decisions | 88% | 92% | 96% |
| Needs were met | 95% | 90% | 97% |
| Overall | |||
| Overall experience good | 79% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 86% |
| Supported by local services | 85% | 70% | 79% |
| Discussed managing condition | 31% | 43% | 29% |
| Agreed a care plan | 59% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 104 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8am to 1pm |
| Wednesday | 8am to 1pm |
| Thursday | 8am to 1pm |
| Friday | 8am to 1pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 7 July 2023. Bank holidays may differ.
- Address
- 19 King Edwards Road, Ruislip, HA4 7AE
- Phone
- 01895 632021
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Celadine Health & Metrocare PCN (a group of local surgeries that share services)
- NHS code
- E86024 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Mashru & Partners
- 93 Swakeleys Road, Ickenham, UB10 8DQ · 01895632114
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.8% | 15.2% |
| Diabetes | 8.9% | 7.9% |
| Asthma | 8.1% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 4.2% | 3.0% |
| Depression | 18.1% | 14.3% |
| Obesity | 13.3% | 13.9% |
| Smoking | 9.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 88% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 88% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 91% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| King Edwards Medical Centrethis surgery | – | 67 | 77% | 79% | Yes |
| St Martins Medical CentreRuislip, HA4 8BE | 0.3 miles | 18 | 30% | 62% | Yes |
| Wood Lane Medical CentreRuislip, HA4 6ER | 0.3 miles | 52 | 49% | 75% | Yes |
| Southcote ClinicRuislip, HA4 7LJ | 0.3 miles | 98 | 87% | 97% | Yes |
| Ladygate Lane Medical PracticeRuislip, HA4 7QU | 0.5 miles | 92 | 91% | 90% | Yes |
| Cedars Medical CentreRuislip, HA4 9LZ | 1.0 miles | 88 | 78% | 86% | Yes |
| Wallasey Medical CentreUxbridge, UB10 8SA | 1.2 miles | 40 | 61% | 62% | Yes |
| The Abbotsbury PracticePinner, HA5 1TG | 1.4 miles | 84 | 74% | 90% | Yes |
| The Devonshire Lodge PracticePinner, HA5 1TG | 1.4 miles | 61 | 61% | 86% | Yes |
| Oxford Drive Medical CentreRuislip, HA4 9EY | 1.6 miles | 98 | 90% | 94% | Yes |
Southcote Clinic is 0.3 miles away, scores 98 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is King Edwards Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), King Edwards Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01895 632021.
How do patients rate King Edwards Medical Centre?
In the 2026 NHS GP Patient Survey, 79% of patients at King Edwards Medical Centre said their overall experience was good. The England average is 77%. 77% found it easy to get through by phone (England 57%). Its GPScore is 67 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for King Edwards Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated King Edwards Medical Centre as Good at its last published inspection (report published 23 May 2024).
What are the opening times of King Edwards Medical Centre?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8am to 1pm, Wednesday 8am to 1pm, Thursday 8am to 1pm, Friday 8am to 1pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 7 July 2023. Bank holidays may differ.
How do I contact King Edwards Medical Centre?
Call 01895 632021. You can also book and order repeat prescriptions in the NHS App. The address is 19 King Edwards Road, Ruislip, HA4 7AE.
Does King Edwards Medical Centre have a branch surgery?
Yes. King Edwards Medical Centre also runs Dr Mashru & Partners (93 Swakeleys Road, Ickenham, UB10 8DQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at King Edwards Medical Centre?
Around 4,383 patients are registered (January 2025). The surgery is part of Celadine Health & Metrocare PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.