GP surgery in Merton
Lambton Road Medical Practice
1 Lambton Road, Raynes Park, Wimbledon, London, SW20 0LW
Scores 85 out of 100, excellent for a GP surgery in England. 90% of patients say their experience is good and 74% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 81
- Easy to get through on the phone72
- Easy to contact online52
- Good experience of getting in touch81
- Did not wait too long for the appointment80
Quality of care 86
- Patients rate the surgery as good86
- Patients got what they needed67
- Doctors and nurses listen78
- Patients trust the staff86
- Inspection rating (Good)50
- Health checks and screening done74
- Meets NHS clinical targets57
- Children vaccinated on time56
What patients say
114 patients answered the 2026 NHS survey about this surgery.
74%
find the phone easy
well above the England average (57%)
90%
say their experience is good
well above the England average (77%)
+4
change since last year
2025: 86% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 74% | 57% | 67% |
| Easy to contact via website | 59% | 58% | 55% |
| Easy to contact via NHS App | 73% | 54% | 74% |
| Reception staff helpful | 93% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 39% |
| Sees preferred clinician | 58% | 42% | 45% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 90% |
| Next steps within 2 days | 93% | 93% | 95% |
| Good experience of contacting | 86% | 73% | 85% |
| The appointment | |||
| Offered a choice of time or day | 76% | 57% | 72% |
| Waiting time was about right | 82% | 69% | 79% |
| Remote appointment | 8% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 93% |
| Treated with care and concern | 90% | 86% | 90% |
| Considered mental wellbeing | 88% | 75% | 75% |
| Had all the information needed | 98% | 92% | 96% |
| Confidence and trust | 98% | 93% | 95% |
| Involved in decisions | 99% | 92% | 97% |
| Needs were met | 93% | 90% | 91% |
| Overall | |||
| Overall experience good | 90% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 81% |
| Supported by local services | 76% | 70% | 76% |
| Discussed managing condition | 32% | 43% | 48% |
| Agreed a care plan | 42% | 46% | 25% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 8pm |
| Friday | 8am to 6:30pm |
| Saturday | 9am to 1pm |
| Sunday | Closed |
Confirmed by the surgery on 6 June 2013. Bank holidays may differ.
- Address
- 1 Lambton Road, Raynes Park, Wimbledon, London, SW20 0LW
- Phone
- 020 3883 5900
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- West Merton PCN (a group of local surgeries that share services)
- NHS code
- H85051 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Freeman & Partners (Trevelyan RD)
- 27 Trevelyan Road, Tooting, London, SW17 9LR · 02087673746
- Dr Freeman & Partners (Upper Tooting)
- 219 Upper Tooting Road, Tooting, London, SW17 7TG · 02086722255
- Tooting Bec Medical Centre
- 103 Macmillan Way, Tooting, London, SW17 6AT · 02086825245
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 30 November 2017
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 8.2% | 15.2% |
| Diabetes | 4.6% | 7.9% |
| Asthma | 4.3% | 6.6% |
| COPD | 0.7% | 1.9% |
| Coronary heart disease | 1.6% | 3.0% |
| Depression | 9.9% | 14.3% |
| Obesity | 9.2% | 13.9% |
| Smoking | 8.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 62% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Lambton Road Medical Practicethis surgery | – | 85 | 74% | 90% | Yes |
| Grand Drive SurgeryLondon, SW20 9EA | 0.6 miles | 57 | 59% | 89% | Yes |
| Nelson Medical PracticeLondon, SW20 8DA | 0.9 miles | 36 | 60% | 77% | Yes |
| West Barnes SurgeryNew Malden, KT3 6JD | 0.9 miles | 79 | 82% | 89% | Yes |
| Wimbledon Village SurgeryLondon, SW19 5BY | 1.1 miles | 76 | 71% | 88% | Yes |
| Francis Grove SurgeryLondon, SW19 4DL | 1.1 miles | 74 | 70% | 86% | Yes |
| Groves Medical CentreNew Malden, KT3 3TX | 1.3 miles | 25 | 37% | 72% | Yes |
| Alexandra Road SurgeryLondon, SW19 7JZ | 1.4 miles | 25 | 63% | 75% | Yes |
| Holmwood Corner SurgeryNew Malden, KT3 6DR | 1.4 miles | 58 | 57% | 81% | Yes |
| Roselawn SurgeryNew Malden, KT3 6AA | 1.4 miles | 46 | 59% | 74% | Yes |
Common questions
Is Lambton Road Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Lambton Road Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 3883 5900.
How do patients rate Lambton Road Medical Practice?
In the 2026 NHS GP Patient Survey, 90% of patients at Lambton Road Medical Practice said their overall experience was good. The England average is 77%. 74% found it easy to get through by phone (England 57%). Its GPScore is 85 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Lambton Road Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Lambton Road Medical Practice as Good at its last published inspection (report published 30 November 2017).
What are the opening times of Lambton Road Medical Practice?
Reception is open Monday 8am to 8pm, Tuesday 8am to 8pm, Wednesday 8am to 8pm, Thursday 8am to 8pm, Friday 8am to 6:30pm, Saturday 9am to 1pm, Sunday closed. The surgery last confirmed these times on 6 June 2013. Bank holidays may differ.
How do I contact Lambton Road Medical Practice?
Call 020 3883 5900. You can also book and order repeat prescriptions in the NHS App. The address is 1 Lambton Road, Raynes Park, Wimbledon, London, SW20 0LW.
Does Lambton Road Medical Practice have a branch surgery?
Yes. Lambton Road Medical Practice also runs Dr Freeman & Partners (Trevelyan RD) (27 Trevelyan Road, Tooting, London, SW17 9LR) and Dr Freeman & Partners (Upper Tooting) (219 Upper Tooting Road, Tooting, London, SW17 7TG) and Tooting Bec Medical Centre (103 Macmillan Way, Tooting, London, SW17 6AT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Lambton Road Medical Practice?
Around 18,288 patients are registered (January 2025). The surgery is part of West Merton PCN, a group of local surgeries that share staff and services, in the South West London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.