GP surgery in Newham
Liberty Bridge Road Practice
Ludwig Guttman Centre, 40 Liberty Bridge Road, Stratford, London, E20 1AS
Scores 19 out of 100, poor for a GP surgery in England. 63% of patients say their experience is good and 39% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 18
- Easy to get through on the phone13
- Easy to contact online38
- Good experience of getting in touch30
- Did not wait too long for the appointment24
Quality of care 24
- Patients rate the surgery as good10
- Patients got what they needed48
- Doctors and nurses listen6
- Patients trust the staff22
- Inspection rating (Good)50
- Health checks and screening done92
- Meets NHS clinical targets50
- Children vaccinated on time36
What patients say
90 patients answered the 2026 NHS survey about this surgery.
39%
find the phone easy
well below the England average (57%)
63%
say their experience is good
well below the England average (77%)
-8
change since last year
2025: 72% · 2026: 63%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 39% | 57% | 46% |
| Easy to contact via website | 53% | 58% | 59% |
| Easy to contact via NHS App | 48% | 54% | 38% |
| Reception staff helpful | 81% | 85% | 73% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 26% |
| Sees preferred clinician | 70% | 42% | 46% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 86% |
| Next steps within 2 days | 86% | 93% | 87% |
| Good experience of contacting | 68% | 73% | 65% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 50% |
| Waiting time was about right | 62% | 69% | 64% |
| Remote appointment | 23% | 26% | 37% |
| The doctor or nurse | |||
| Good at listening | 75% | 87% | 77% |
| Treated with care and concern | 73% | 86% | 75% |
| Considered mental wellbeing | 66% | 75% | 60% |
| Had all the information needed | 90% | 92% | 86% |
| Confidence and trust | 89% | 93% | 88% |
| Involved in decisions | 91% | 92% | 88% |
| Needs were met | 91% | 90% | 90% |
| Overall | |||
| Overall experience good | 63% | 77% | 71% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 74% |
| Supported by local services | 59% | 70% | 57% |
| Discussed managing condition | 49% | 43% | 58% |
| Agreed a care plan | 62% | 46% | 29% |
Green means at least 2 points better than England, red at least 2 points worse. With about 90 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 7am to 8pm |
| Wednesday | 7am to 8pm |
| Thursday | 7am to 8pm |
| Friday | 8am to 8pm |
| Saturday | 8am to 2pm |
| Sunday | 8am to 2pm |
Confirmed by the surgery on 27 December 2018. Bank holidays may differ.
- Address
- Ludwig Guttman Centre, 40 Liberty Bridge Road, Stratford, London, E20 1AS
- Phone
- 020 3148 7410
- [email protected]
- Website
- libertybridgeroadgp.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Stratford PCN (a group of local surgeries that share services)
- NHS code
- Y04273 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Signing service
- Step-free access
- Wheelchair access
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 22 November 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 4.9% | 15.2% |
| Diabetes | 3.2% | 7.9% |
| Asthma | 3.8% | 6.6% |
| COPD | 0.2% | 1.9% |
| Coronary heart disease | 0.6% | 3.0% |
| Depression | 11.0% | 14.3% |
| Obesity | 10.0% | 13.9% |
| Smoking | 11.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 84% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 62% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 81% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Liberty Bridge Road Practicethis surgery | – | 19 | 39% | 63% | Yes |
| Stratford Health CentreLondon, E15 1EN | 0.5 miles | 53 | 67% | 75% | Yes |
| High Road SurgeryLondon, E11 4HH | 0.6 miles | 49 | 70% | 76% | Yes |
| LL Medical Care LtdLondon, E11 4HX | 0.6 miles | 15 | 44% | 72% | Yes |
| Kiyani Medical PracticeLondon, E11 4HX | 0.6 miles | 54 | 79% | 81% | Yes |
| Langthorne Sharma Family PracticeLondon, E11 4HX | 0.6 miles | 93 | 87% | 92% | Yes |
| Stratford Village SurgeryLondon, E15 4BZ | 0.7 miles | 5 | 47% | 61% | Yes |
| Gynaecology ServicesLondon, E15 4BZ | 0.7 miles | – | – | – | – |
| Patient First Social EnterpriseLondon, E15 4BZ | 0.7 miles | – | – | – | – |
| Carpenters PracticeLondon, E15 2JA | 0.7 miles | 4 | 44% | 58% | Yes |
Stratford Health Centre is 0.5 miles away, scores 53 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Liberty Bridge Road Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Liberty Bridge Road Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 3148 7410.
How do patients rate Liberty Bridge Road Practice?
In the 2026 NHS GP Patient Survey, 63% of patients at Liberty Bridge Road Practice said their overall experience was good. The England average is 77%. 39% found it easy to get through by phone (England 57%). Its GPScore is 19 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Liberty Bridge Road Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Liberty Bridge Road Practice as Good at its last published inspection (report published 22 November 2016).
What are the opening times of Liberty Bridge Road Practice?
Reception is open Monday 8am to 8pm, Tuesday 7am to 8pm, Wednesday 7am to 8pm, Thursday 7am to 8pm, Friday 8am to 8pm, Saturday 8am to 2pm, Sunday 8am to 2pm. The surgery last confirmed these times on 27 December 2018. Bank holidays may differ.
How do I contact Liberty Bridge Road Practice?
Call 020 3148 7410 or visit its website, libertybridgeroadgp.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Ludwig Guttman Centre, 40 Liberty Bridge Road, Stratford, London, E20 1AS.
How many patients are registered at Liberty Bridge Road Practice?
Around 20,262 patients are registered (January 2025). The surgery is part of Stratford PCN, a group of local surgeries that share staff and services, in the North East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.