GP surgery in Lower Edmonton
Medicus Health Partners
Forest Primary Care Centre, 308a Hertford Road, Edmonton, London, N9 7HD
Scores 1 out of 100, poor for a GP surgery in England. 58% of patients say their experience is good and 30% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 1
- Easy to get through on the phone5
- Easy to contact online2
- Good experience of getting in touch1
- Did not wait too long for the appointment4
Quality of care 4
- Patients rate the surgery as good5
- Patients got what they needed5
- Doctors and nurses listen8
- Patients trust the staff16
- Inspection rating (Good)50
- Health checks and screening done40
- Meets NHS clinical targets18
- Children vaccinated on time2
What patients say
130 patients answered the 2026 NHS survey about this surgery.
30%
find the phone easy
well below the England average (57%)
58%
say their experience is good
well below the England average (77%)
-1
change since last year
2025: 59% · 2026: 58%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 30% | 57% | 36% |
| Easy to contact via website | 23% | 58% | 34% |
| Easy to contact via NHS App | 26% | 54% | 30% |
| Reception staff helpful | 62% | 85% | 67% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 24% |
| Sees preferred clinician | 16% | 42% | 24% |
| What happened when they got in touch | |||
| Knew what would happen next | 64% | 84% | 72% |
| Next steps within 2 days | 89% | 93% | 98% |
| Good experience of contacting | 42% | 73% | 48% |
| The appointment | |||
| Offered a choice of time or day | 45% | 57% | 48% |
| Waiting time was about right | 46% | 69% | 56% |
| Remote appointment | 48% | 26% | 38% |
| The doctor or nurse | |||
| Good at listening | 77% | 87% | 78% |
| Treated with care and concern | 75% | 86% | 78% |
| Considered mental wellbeing | 61% | 75% | 60% |
| Had all the information needed | 83% | 92% | 80% |
| Confidence and trust | 88% | 93% | 88% |
| Involved in decisions | 80% | 92% | 83% |
| Needs were met | 80% | 90% | 80% |
| Overall | |||
| Overall experience good | 58% | 77% | 59% |
| Living with a long-term condition | |||
| Confident managing conditions | 64% | 79% | 57% |
| Supported by local services | 50% | 70% | 53% |
| Discussed managing condition | 32% | 43% | 26% |
| Agreed a care plan | 47% | 46% | 55% |
Green means at least 2 points better than England, red at least 2 points worse. With about 130 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 July 2023. Bank holidays may differ.
- Address
- Forest Primary Care Centre, 308a Hertford Road, Edmonton, London, N9 7HD
- Phone
- 020 8344 4550
- Website
- www.forestroadgrouppractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Enfield Unity PCN (a group of local surgeries that share services)
- NHS code
- F85002 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Alma Healthcare Centre
- 1 Woodall Road, Enfield, EN3 4GS
- Carlton House
- 28 Tenniswood Road, Enfield, EN1 3LL
- Connaught
- 144 Hedge Lane, London, N13 5ST
- Enfield Island
- 41 Island Centre Way, Enfield, EN3 6GS
- Freezywater
- 2b Aylands Road, Enfield, EN3 6PN
- Hertford Road
- 413 Hertford Road, Enfield, EN3 5PR
- Lincoln Road
- Lincoln Road, Enfield, EN1 1LJ
- Willow House
- 285 Willow Road, Enfield, EN1 3AZ
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.5% | 15.2% |
| Diabetes | 9.4% | 7.9% |
| Asthma | 5.1% | 6.6% |
| COPD | 1.1% | 1.9% |
| Coronary heart disease | 2.1% | 3.0% |
| Depression | 11.0% | 14.3% |
| Obesity | 14.0% | 13.9% |
| Smoking | 16.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 62% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 53% | 57% |
| Diabetes: annual foot check | 75% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Medicus Health Partnersthis surgery | – | 1 | 30% | 58% | Yes |
| Boundary House SurgeryLondon, N9 7HD | 0.1 mile | 28 | 52% | 72% | Yes |
| Bounces Road Surgery LtdLondon, N9 7HD | 0.1 mile | 70 | 76% | 88% | Yes |
| Nightingale House SurgeryLondon, N9 8AJ | 0.4 miles | 44 | 64% | 78% | Yes |
| Latymer Road SurgeryLondon, N9 9PU | 0.7 miles | 14 | 55% | 61% | Yes |
| Evergreen Primary Care CentreLondon, N9 0TW | 0.7 miles | 15 | 36% | 75% | Yes |
| Rainbow PracticeLondon, N9 0TW | 0.7 miles | 23 | 61% | 78% | Yes |
| Chalfont SurgeryLondon, N9 0TW | 0.7 miles | 67 | 73% | 78% | Yes |
| East Enfield Medical CentreEnfield, EN3 4EZ | 0.9 miles | 14 | 42% | 67% | Yes |
| Eagle House SurgeryEnfield, EN3 4DN | 1.0 miles | 7 | 29% | 57% | Yes |
Boundary House Surgery is 0.1 mile away, scores 28 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Medicus Health Partners taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Medicus Health Partners was taking on new patients. You can register online through the NHS website or call the surgery on 020 8344 4550.
How do patients rate Medicus Health Partners?
In the 2026 NHS GP Patient Survey, 58% of patients at Medicus Health Partners said their overall experience was good. The England average is 77%. 30% found it easy to get through by phone (England 57%). Its GPScore is 1 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Medicus Health Partners?
The Care Quality Commission, which inspects GP surgeries in England, rated Medicus Health Partners as Good at its last published inspection (report published 25 August 2022).
What are the opening times of Medicus Health Partners?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 July 2023. Bank holidays may differ.
How do I contact Medicus Health Partners?
Call 020 8344 4550 or visit its website, www.forestroadgrouppractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Forest Primary Care Centre, 308a Hertford Road, Edmonton, London, N9 7HD.
Does Medicus Health Partners have a branch surgery?
Yes. Medicus Health Partners also runs Alma Healthcare Centre (1 Woodall Road, Enfield, EN3 4GS) and Carlton House (28 Tenniswood Road, Enfield, EN1 3LL) and Connaught (144 Hedge Lane, London, N13 5ST) and Enfield Island (41 Island Centre Way, Enfield, EN3 6GS) and Freezywater (2b Aylands Road, Enfield, EN3 6PN) and Hertford Road (413 Hertford Road, Enfield, EN3 5PR) and Lincoln Road (Lincoln Road, Enfield, EN1 1LJ) and Willow House (285 Willow Road, Enfield, EN1 3AZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Medicus Health Partners?
Around 93,770 patients are registered (January 2025). The surgery is part of Enfield Unity PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.