GP surgery in Camden
Parliament Hill Surgery
113-117 Highgate Road, London, NW5 1TR
Scores 71 out of 100, good for a GP surgery in England. 81% of patients say their experience is good and 85% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 85
- Easy to get through on the phone88
- Easy to contact online57
- Good experience of getting in touch89
- Did not wait too long for the appointment66
Quality of care 50
- Patients rate the surgery as good58
- Patients got what they needed45
- Doctors and nurses listen48
- Patients trust the staff46
- Inspection rating (Good)50
- Health checks and screening done55
- Meets NHS clinical targets37
- Children vaccinated on time19
What patients say
96 patients answered the 2026 NHS survey about this surgery.
85%
find the phone easy
well above the England average (57%)
81%
say their experience is good
above the England average (77%)
-9
change since last year
2025: 91% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 85% | 57% | 80% |
| Easy to contact via website | 61% | 58% | 68% |
| Easy to contact via NHS App | 63% | 54% | 62% |
| Reception staff helpful | 98% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 40% |
| Sees preferred clinician | 53% | 42% | 38% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 93% |
| Next steps within 2 days | 89% | 93% | 98% |
| Good experience of contacting | 89% | 73% | 85% |
| The appointment | |||
| Offered a choice of time or day | 73% | 57% | 55% |
| Waiting time was about right | 77% | 69% | 66% |
| Remote appointment | 28% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 93% |
| Treated with care and concern | 87% | 86% | 95% |
| Considered mental wellbeing | 84% | 75% | 90% |
| Had all the information needed | 91% | 92% | 95% |
| Confidence and trust | 93% | 93% | 95% |
| Involved in decisions | 93% | 92% | 97% |
| Needs were met | 91% | 90% | 97% |
| Overall | |||
| Overall experience good | 81% | 77% | 91% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 87% |
| Supported by local services | 72% | 70% | 78% |
| Discussed managing condition | 53% | 43% | 51% |
| Agreed a care plan | 56% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 96 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 4 December 2017. Bank holidays may differ.
- Address
- 113-117 Highgate Road, London, NW5 1TR
- Phone
- 020 7482 9280
- Website
- www.parliamenthillmedical.org
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Kentish Town Central PCN (a group of local surgeries that share services)
- NHS code
- F83057 · NHS profile
Access and facilities
- Disabled toilet
- Step-free access
- Wheelchair access
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 10.7% | 15.2% |
| Diabetes | 3.1% | 7.9% |
| Asthma | 5.1% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 1.5% | 3.0% |
| Depression | 13.6% | 14.3% |
| Obesity | 6.6% | 13.9% |
| Smoking | 13.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 62% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Parliament Hill Surgerythis surgery | – | 71 | 85% | 81% | Yes |
| The Junction Medical PracticeLondon, N19 5EW | 0.4 miles | 14 | 62% | 66% | Yes |
| Caversham Group PracticeLondon, NW5 2UP | 0.5 miles | 74 | 69% | 97% | Yes |
| Camden Bridging Access ServiceLondon, NW5 2TX | 0.5 miles | – | – | – | – |
| Queens Crescent PracticeLondon, NW5 4EB | 0.5 miles | 46 | 58% | 80% | Yes |
| Prince of Wales Group SurgeryLondon, NW5 3LN | 0.6 miles | 31 | 65% | 76% | Yes |
| Brookfield Park SurgeryLondon, N19 5BZ | 0.6 miles | 92 | 92% | 87% | Yes |
| James Wigg PracticeLondon, NW5 2BX | 0.7 miles | 12 | 47% | 61% | Yes |
| Hampstead Group PracticeLondon, NW3 2QU | 0.8 miles | 72 | 72% | 85% | Yes |
| Park End SurgeryLondon, NW3 2SE | 0.9 miles | 82 | 86% | 86% | Yes |
Brookfield Park Surgery is 0.6 miles away, scores 92 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Parliament Hill Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Parliament Hill Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 7482 9280.
How do patients rate Parliament Hill Surgery?
In the 2026 NHS GP Patient Survey, 81% of patients at Parliament Hill Surgery said their overall experience was good. The England average is 77%. 85% found it easy to get through by phone (England 57%). Its GPScore is 71 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Parliament Hill Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Parliament Hill Surgery as Good at its last published inspection (report published 9 April 2024).
What are the opening times of Parliament Hill Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 8pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 4 December 2017. Bank holidays may differ.
How do I contact Parliament Hill Surgery?
Call 020 7482 9280 or visit its website, www.parliamenthillmedical.org. You can also book and order repeat prescriptions in the NHS App. The address is 113-117 Highgate Road, London, NW5 1TR.
How many patients are registered at Parliament Hill Surgery?
Around 8,393 patients are registered (January 2025). The surgery is part of Kentish Town Central PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.