GP surgery in Bloxwich
Pinfold Medical
Pinfold Health Centre, Field Road, Walsall, WS3 3JP
Scores 18 out of 100, poor for a GP surgery in England. 72% of patients say their experience is good and 63% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 20
- Easy to get through on the phone52
- Easy to contact online7
- Good experience of getting in touch22
- Did not wait too long for the appointment7
Quality of care 19
- Patients rate the surgery as good25
- Patients got what they needed17
- Doctors and nurses listen28
- Patients trust the staff61
- Inspection rating (Good)50
- Health checks and screening done11
- Meets NHS clinical targets8
- Children vaccinated on time50
What patients say
102 patients answered the 2026 NHS survey about this surgery.
63%
find the phone easy
above the England average (57%)
72%
say their experience is good
below the England average (77%)
+4
change since last year
2025: 68% · 2026: 72%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 63% | 57% | 53% |
| Easy to contact via website | 34% | 58% | 34% |
| Easy to contact via NHS App | 42% | 54% | 35% |
| Reception staff helpful | 79% | 85% | 82% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 34% |
| Sees preferred clinician | 33% | 42% | 40% |
| What happened when they got in touch | |||
| Knew what would happen next | 78% | 84% | 75% |
| Next steps within 2 days | 92% | 93% | 94% |
| Good experience of contacting | 65% | 73% | 64% |
| The appointment | |||
| Offered a choice of time or day | 32% | 57% | 29% |
| Waiting time was about right | 51% | 69% | 47% |
| Remote appointment | 35% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 90% |
| Treated with care and concern | 77% | 86% | 88% |
| Considered mental wellbeing | 72% | 75% | 65% |
| Had all the information needed | 87% | 92% | 94% |
| Confidence and trust | 95% | 93% | 95% |
| Involved in decisions | 92% | 92% | 89% |
| Needs were met | 85% | 90% | 90% |
| Overall | |||
| Overall experience good | 72% | 77% | 68% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 85% |
| Supported by local services | 65% | 70% | 55% |
| Discussed managing condition | 41% | 43% | 32% |
| Agreed a care plan | 44% | 46% | 20% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 7:30am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 7:30am to 6:30pm |
| Thursday | 7:30am to 6:30pm |
| Friday | 7:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 August 2019. Bank holidays may differ.
- Address
- Pinfold Health Centre, Field Road, Walsall, WS3 3JP
- Phone
- 01922 775135
- Website
- www.pinfoldmedicalservices.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Walsall North PCN (a group of local surgeries that share services)
- NHS code
- M91650 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Signing service
- Step-free access
- Wheelchair access
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.1% | 15.2% |
| Diabetes | 10.6% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 4.0% | 1.9% |
| Coronary heart disease | 4.8% | 3.0% |
| Depression | 20.4% | 14.3% |
| Obesity | 15.6% | 13.9% |
| Smoking | 17.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 51% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 65% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 49% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Pinfold Medicalthis surgery | – | 18 | 63% | 72% | Yes |
| St Mary's SurgeryWalsall, WS3 3JP | under 0.1 miles | 77 | 82% | 86% | Yes |
| Bloxwich Medical PracticeWalsall, WS3 3JP | under 0.1 miles | 89 | 74% | 91% | Yes |
| Khan Medical PracticeWalsall, WS3 3JP | under 0.1 miles | 93 | 91% | 90% | Yes |
| PillaiWalsall, WS3 3JP | under 0.1 miles | 48 | 66% | 80% | Yes |
| Harden BlakenallWalsall, WS3 1LZ | 0.6 miles | 29 | 62% | 71% | Yes |
| Harden Health CentreWalsall, WS3 1ET | 0.7 miles | 60 | 79% | 79% | Yes |
| Mossley & Dudley Fields Medical PracticeWalsall, WS3 2TA | 0.9 miles | 32 | 54% | 76% | Yes |
| Lower Farm Health CentreWalsall, WS3 3RT | 1.0 miles | 50 | 76% | 74% | Yes |
| Beechdale CentreWalsall, WS2 7HS | 1.0 miles | 90 | 77% | 88% | Yes |
St Mary's Surgery is under 0.1 miles away, scores 77 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Pinfold Medical taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Pinfold Medical was taking on new patients. You can register online through the NHS website or call the surgery on 01922 775135.
How do patients rate Pinfold Medical?
In the 2026 NHS GP Patient Survey, 72% of patients at Pinfold Medical said their overall experience was good. The England average is 77%. 63% found it easy to get through by phone (England 57%). Its GPScore is 18 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Pinfold Medical?
The Care Quality Commission, which inspects GP surgeries in England, rated Pinfold Medical as Good at its last published inspection (report published 26 August 2026).
What are the opening times of Pinfold Medical?
Reception is open Monday 7:30am to 6:30pm, Tuesday 7:30am to 6:30pm, Wednesday 7:30am to 6:30pm, Thursday 7:30am to 6:30pm, Friday 7:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 August 2019. Bank holidays may differ.
How do I contact Pinfold Medical?
Call 01922 775135 or visit its website, www.pinfoldmedicalservices.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Pinfold Health Centre, Field Road, Walsall, WS3 3JP.
How many patients are registered at Pinfold Medical?
Around 9,125 patients are registered (January 2025). The surgery is part of Walsall North PCN, a group of local surgeries that share staff and services, in the Black Country NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.