GP surgery in Barking
Salisbury Avenue Surgery
7 Salisbury Avenue, Barking, IG11 9XQ
Scores 48 out of 100, average for a GP surgery in England. 79% of patients say their experience is good and 73% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Inadequate in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 56
- Easy to get through on the phone71
- Easy to contact online73
- Good experience of getting in touch62
- Did not wait too long for the appointment24
Quality of care 38
- Patients rate the surgery as good48
- Patients got what they needed49
- Doctors and nurses listen49
- Patients trust the staff44
- Inspection rating (Inadequate)0
- Health checks and screening done61
- Meets NHS clinical targets47
- Children vaccinated on time57
What patients say
114 patients answered the 2026 NHS survey about this surgery.
73%
find the phone easy
well above the England average (57%)
79%
say their experience is good
about the England average (77%)
+11
change since last year
2025: 68% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 73% | 57% | 61% |
| Easy to contact via website | 67% | 58% | 49% |
| Easy to contact via NHS App | 66% | 54% | 60% |
| Reception staff helpful | 81% | 85% | 75% |
| Seeing the same person | |||
| Has a preferred clinician | 36% | 31% | 40% |
| Sees preferred clinician | 38% | 42% | 47% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 75% |
| Next steps within 2 days | 90% | 93% | 85% |
| Good experience of contacting | 79% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 55% | 57% | 54% |
| Waiting time was about right | 62% | 69% | 56% |
| Remote appointment | 57% | 26% | 58% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 74% |
| Treated with care and concern | 84% | 86% | 72% |
| Considered mental wellbeing | 78% | 75% | 69% |
| Had all the information needed | 94% | 92% | 87% |
| Confidence and trust | 93% | 93% | 80% |
| Involved in decisions | 89% | 92% | 79% |
| Needs were met | 91% | 90% | 75% |
| Overall | |||
| Overall experience good | 79% | 77% | 68% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 76% |
| Supported by local services | 63% | 70% | 53% |
| Discussed managing condition | 52% | 43% | 55% |
| Agreed a care plan | 54% | 46% | 64% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 May 2023. Bank holidays may differ.
- Address
- 7 Salisbury Avenue, Barking, IG11 9XQ
- Phone
- 020 3675 7127
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Barking & Dagenham West PCN (a group of local surgeries that share services)
- NHS code
- F82647 · NHS profile
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Off-site car parking nearby
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Train station nearby
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Inadequate |
| Is it effective? | Inadequate |
| Is it caring? | Requires improvement |
| Is it responsive? | Inadequate |
| Is it well-led? | Inadequate |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.1% | 15.2% |
| Diabetes | 12.4% | 7.9% |
| Asthma | 4.1% | 6.6% |
| COPD | 0.6% | 1.9% |
| Coronary heart disease | 1.5% | 3.0% |
| Depression | 6.5% | 14.3% |
| Obesity | 16.3% | 13.9% |
| Smoking | 10.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 52% | 67% |
| Cervical screening, women 50-64 | 67% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 79% | 87% |
| Diabetes: blood pressure on target | 84% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 88% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Salisbury Avenue Surgerythis surgery | – | 48 | 73% | 79% | Yes |
| Abbey Medical CentreBarking, IG11 8RJ | 0.2 miles | 34 | 63% | 78% | Yes |
| Victoria & Five Elms Medical CentreBarking, IG11 8GD | 0.3 miles | 18 | 47% | 71% | Yes |
| The White House SurgeryBarking, IG11 7UN | 0.4 miles | 2 | 27% | 58% | Yes |
| Ilford Lane SurgeryIlford, IG1 2SN | 0.5 miles | 7 | 39% | 59% | Yes |
| At Medics - the Loxford PracticeIlford, IG1 2SN | 0.5 miles | 3 | 29% | 53% | Yes |
| Shifa Medical PracticeBarking, IG11 7RS | 0.6 miles | 14 | 61% | 54% | Yes |
| Dr Aa Ansari's PracticeBarking, IG11 9RS | 0.6 miles | 24 | 55% | 73% | Yes |
| Faircross Health CentreBarking, IG11 9LD | 0.6 miles | 30 | 68% | 74% | Yes |
| Barking Medical Group PracticeBarking, IG11 9LT | 0.6 miles | 13 | 52% | 66% | Yes |
Common questions
Is Salisbury Avenue Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Salisbury Avenue Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 3675 7127.
How do patients rate Salisbury Avenue Surgery?
In the 2026 NHS GP Patient Survey, 79% of patients at Salisbury Avenue Surgery said their overall experience was good. The England average is 77%. 73% found it easy to get through by phone (England 57%). Its GPScore is 48 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Salisbury Avenue Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Salisbury Avenue Surgery as Inadequate at its last published inspection (report published 11 May 2023).
What are the opening times of Salisbury Avenue Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 May 2023. Bank holidays may differ.
How do I contact Salisbury Avenue Surgery?
Call 020 3675 7127. You can also book and order repeat prescriptions in the NHS App. The address is 7 Salisbury Avenue, Barking, IG11 9XQ.
How many patients are registered at Salisbury Avenue Surgery?
Around 5,127 patients are registered (January 2025). The surgery is part of Barking & Dagenham West PCN, a group of local surgeries that share staff and services, in the North East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.