GP surgery in Bolsover
Springs Health Centre
The Springs Health Centre, Recreation Close, Clowne, Chesterfield, S43 4PL
Scores 84 out of 100, excellent for a GP surgery in England. 89% of patients say their experience is good and 58% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 78
- Easy to get through on the phone43
- Easy to contact online85
- Good experience of getting in touch86
- Did not wait too long for the appointment86
Quality of care 85
- Patients rate the surgery as good84
- Patients got what they needed84
- Doctors and nurses listen59
- Patients trust the staff70
- Inspection rating (Good)50
- Health checks and screening done74
- Meets NHS clinical targets52
- Children vaccinated on time80
What patients say
109 patients answered the 2026 NHS survey about this surgery.
58%
find the phone easy
about the England average (57%)
89%
say their experience is good
well above the England average (77%)
+7
change since last year
2025: 82% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 58% | 57% | 58% |
| Easy to contact via website | 74% | 58% | 52% |
| Easy to contact via NHS App | 64% | 54% | 54% |
| Reception staff helpful | 94% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 39% |
| Sees preferred clinician | 59% | 42% | 52% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 88% |
| Next steps within 2 days | 100% | 93% | 97% |
| Good experience of contacting | 88% | 73% | 74% |
| The appointment | |||
| Offered a choice of time or day | 71% | 57% | 64% |
| Waiting time was about right | 85% | 69% | 80% |
| Remote appointment | 15% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 86% |
| Treated with care and concern | 91% | 86% | 85% |
| Considered mental wellbeing | 83% | 75% | 73% |
| Had all the information needed | 91% | 92% | 98% |
| Confidence and trust | 96% | 93% | 90% |
| Involved in decisions | 93% | 92% | 89% |
| Needs were met | 96% | 90% | 89% |
| Overall | |||
| Overall experience good | 89% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 77% |
| Supported by local services | 85% | 70% | 76% |
| Discussed managing condition | 35% | 43% | 43% |
| Agreed a care plan | 58% | 46% | 58% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 December 2017. Bank holidays may differ.
- Address
- The Springs Health Centre, Recreation Close, Clowne, Chesterfield, S43 4PL
- Phone
- 01246 819444
- Website
- www.thespringshealthcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North East Derbyshire PCN (a group of local surgeries that share services)
- NHS code
- C81001 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Wheelchair access
- Baby changing facility
- Children’s play area
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 4 November 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.6% | 15.2% |
| Diabetes | 11.8% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 3.5% | 1.9% |
| Coronary heart disease | 3.9% | 3.0% |
| Depression | 13.8% | 14.3% |
| Obesity | 17.0% | 13.9% |
| Smoking | 15.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 71% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Springs Health Centrethis surgery | – | 84 | 58% | 89% | Yes |
| Barlborough Medical PracticeChesterfield, S43 4TY | 1.1 miles | 50 | 68% | 81% | Yes |
| Crag's Health CareWorksop, S80 4DY | 2.1 miles | 80 | 65% | 84% | Yes |
| Creswell and Langwith Medical CentreWorksop, S80 4HA | 2.3 miles | 65 | 73% | 81% | Yes |
| Emmett Carr SurgerySheffield, S21 3TY | 2.7 miles | 30 | 55% | 72% | Yes |
| Welbeck Road Health CentreChesterfield, S44 6DF | 3.4 miles | 49 | 43% | 81% | Yes |
| Family Friendly SurgeryChesterfield, S44 6DE | 3.5 miles | 93 | 79% | 95% | Yes |
| Castle Street Medical CentreChesterfield, S44 6PP | 3.5 miles | 78 | 81% | 91% | Yes |
| Killamarsh Medical PracticeSheffield, S21 1DX | 4.0 miles | 28 | 48% | 73% | Yes |
| The Valleys Medical PartnershipSheffield, S21 4BZ | 4.2 miles | 54 | 63% | 78% | Yes |
Common questions
Is Springs Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Springs Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01246 819444.
How do patients rate Springs Health Centre?
In the 2026 NHS GP Patient Survey, 89% of patients at Springs Health Centre said their overall experience was good. The England average is 77%. 58% found it easy to get through by phone (England 57%). Its GPScore is 84 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Springs Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Springs Health Centre as Good at its last published inspection (report published 4 November 2016).
What are the opening times of Springs Health Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 8pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 December 2017. Bank holidays may differ.
How do I contact Springs Health Centre?
Call 01246 819444 or visit its website, www.thespringshealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Springs Health Centre, Recreation Close, Clowne, Chesterfield, S43 4PL.
How many patients are registered at Springs Health Centre?
Around 11,479 patients are registered (January 2025). The surgery is part of North East Derbyshire PCN, a group of local surgeries that share staff and services, in the Derby and Derbyshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.