GP surgery in St John's Wood
St Johns Wood Medical Practice
Brampton House, 60 Grove End Road, London, NW8 9NH
Scores 54 out of 100, average for a GP surgery in England. 86% of patients say their experience is good and 69% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 70
- Easy to get through on the phone64
- Easy to contact online63
- Good experience of getting in touch64
- Did not wait too long for the appointment72
Quality of care 29
- Patients rate the surgery as good75
- Patients got what they needed29
- Doctors and nurses listen29
- Patients trust the staff30
- Inspection rating (Requires improvement)2
- Health checks and screening done18
- Meets NHS clinical targets39
- Children vaccinated on time10
What patients say
105 patients answered the 2026 NHS survey about this surgery.
69%
find the phone easy
well above the England average (57%)
86%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 86% · 2026: 86%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 69% | 57% | 65% |
| Easy to contact via website | 63% | 58% | 66% |
| Easy to contact via NHS App | 65% | 54% | 53% |
| Reception staff helpful | 89% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 44% | 31% | 50% |
| Sees preferred clinician | 40% | 42% | 74% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 93% |
| Next steps within 2 days | 99% | 93% | 98% |
| Good experience of contacting | 80% | 73% | 88% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 74% |
| Waiting time was about right | 79% | 69% | 83% |
| Remote appointment | 22% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Considered mental wellbeing | 73% | 75% | 77% |
| Had all the information needed | 98% | 92% | 97% |
| Confidence and trust | 91% | 93% | 96% |
| Involved in decisions | 96% | 92% | 92% |
| Needs were met | 88% | 90% | 90% |
| Overall | |||
| Overall experience good | 86% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 68% | 79% | 83% |
| Supported by local services | 56% | 70% | 51% |
| Discussed managing condition | 47% | 43% | 37% |
| Agreed a care plan | 50% | 46% | 43% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 October 2024. Bank holidays may differ.
- Address
- Brampton House, 60 Grove End Road, London, NW8 9NH
- Phone
- 020 3657 9449
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- St John's Wood & Maida Vale PCN (a group of local surgeries that share services)
- NHS code
- E87609 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 7.9% | 15.2% |
| Diabetes | 3.5% | 7.9% |
| Asthma | 2.5% | 6.6% |
| COPD | 0.4% | 1.9% |
| Coronary heart disease | 1.9% | 3.0% |
| Depression | 3.5% | 14.3% |
| Obesity | 5.0% | 13.9% |
| Smoking | 7.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 46% | 67% |
| Cervical screening, women 50-64 | 58% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 68% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 62% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| St Johns Wood Medical Practicethis surgery | – | 54 | 69% | 86% | Yes |
| Ground Floor Lanark Medical CentreLondon, NW8 9NH | under 0.1 miles | – | – | – | – |
| Wellington Health CentreLondon, NW8 9SP | 0.2 miles | 94 | 91% | 90% | Yes |
| Third Floor Lanark Road Medical CentreLondon, W9 1NZ | 0.5 miles | 72 | 76% | 87% | Yes |
| Abbey Medical CentreLondon, NW8 0AG | 0.5 miles | 62 | 65% | 83% | Yes |
| The Randolph SurgeryLondon, W9 1NH | 0.6 miles | 4 | 27% | 56% | Yes |
| Belsize Priory Medical Practice (Group)London, NW6 4BJ | 0.6 miles | 35 | 69% | 79% | Yes |
| Swiss Cottage SurgeryLondon, NW3 3NP | 0.7 miles | 88 | 74% | 88% | Yes |
| Crompton Medical CentreLondon, W2 1ND | 0.7 miles | 10 | 51% | 67% | Yes |
| Lisson Grove Health CentreLondon, NW8 8EG | 0.7 miles | 16 | 59% | 65% | Yes |
Wellington Health Centre is 0.2 miles away, scores 94 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is St Johns Wood Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), St Johns Wood Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 3657 9449.
How do patients rate St Johns Wood Medical Practice?
In the 2026 NHS GP Patient Survey, 86% of patients at St Johns Wood Medical Practice said their overall experience was good. The England average is 77%. 69% found it easy to get through by phone (England 57%). Its GPScore is 54 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for St Johns Wood Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated St Johns Wood Medical Practice as Requires improvement at its last published inspection (report published 3 June 2026).
What are the opening times of St Johns Wood Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 October 2024. Bank holidays may differ.
How do I contact St Johns Wood Medical Practice?
Call 020 3657 9449. You can also book and order repeat prescriptions in the NHS App. The address is Brampton House, 60 Grove End Road, London, NW8 9NH.
How many patients are registered at St Johns Wood Medical Practice?
Around 22,226 patients are registered (January 2025). The surgery is part of St John's Wood & Maida Vale PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.