GP surgery in Wandsworth
St Pauls Cottage Surgery
114 Augustus Road, London, SW19 6EW
Scores 66 out of 100, good for a GP surgery in England. 82% of patients say their experience is good and 61% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 68
- Easy to get through on the phone48
- Easy to contact online74
- Good experience of getting in touch71
- Did not wait too long for the appointment74
Quality of care 60
- Patients rate the surgery as good60
- Patients got what they needed91
- Doctors and nurses listen56
- Patients trust the staff76
- Inspection rating (Good)50
- Health checks and screening done22
- Meets NHS clinical targets19
- Children vaccinated on time11
What patients say
97 patients answered the 2026 NHS survey about this surgery.
61%
find the phone easy
above the England average (57%)
82%
say their experience is good
above the England average (77%)
+4
change since last year
2025: 78% · 2026: 82%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 61% | 57% | 55% |
| Easy to contact via website | 68% | 58% | 55% |
| Easy to contact via NHS App | 57% | 54% | 40% |
| Reception staff helpful | 90% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 37% |
| Sees preferred clinician | 61% | 42% | 32% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 80% |
| Next steps within 2 days | 91% | 93% | 93% |
| Good experience of contacting | 82% | 73% | 75% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 53% |
| Waiting time was about right | 80% | 69% | 71% |
| Remote appointment | 27% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 84% |
| Treated with care and concern | 90% | 86% | 85% |
| Considered mental wellbeing | 83% | 75% | 78% |
| Had all the information needed | 95% | 92% | 93% |
| Confidence and trust | 96% | 93% | 93% |
| Involved in decisions | 95% | 92% | 90% |
| Needs were met | 97% | 90% | 93% |
| Overall | |||
| Overall experience good | 82% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 87% | 79% | 67% |
| Supported by local services | 64% | 70% | 61% |
| Discussed managing condition | 52% | 43% | 52% |
| Agreed a care plan | 59% | 46% | 44% |
Green means at least 2 points better than England, red at least 2 points worse. With about 97 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 8pm |
| Tuesday | 8:30am to 8pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 8pm |
| Friday | 8:30am to 6:30pm |
| Saturday | 8:30am to 11:30am |
| Sunday | Closed |
Confirmed by the surgery on 19 December 2018. Bank holidays may differ.
- Address
- 114 Augustus Road, London, SW19 6EW
- Phone
- 020 3092 2556
- [email protected]
- Website
- www.stpaulscottage-surgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Brocklebank PCN (a group of local surgeries that share services)
- NHS code
- H85100 · NHS profile
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 15 June 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 8.2% | 15.2% |
| Diabetes | 4.4% | 7.9% |
| Asthma | 4.1% | 6.6% |
| COPD | 1.1% | 1.9% |
| Coronary heart disease | 1.3% | 3.0% |
| Depression | 9.1% | 14.3% |
| Obesity | 7.1% | 13.9% |
| Smoking | 13.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 57% | 67% |
| Cervical screening, women 50-64 | 66% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 73% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 52% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| St Pauls Cottage Surgerythis surgery | – | 66 | 61% | 82% | Yes |
| Tudor Lodge Health CentreLondon, SW19 6AE | 0.2 miles | 59 | 70% | 79% | Yes |
| RhndLondon, SW15 3SW | 0.7 miles | – | – | – | – |
| Elborough Street SurgeryLondon, SW18 5DS | 0.8 miles | 86 | 72% | 85% | Yes |
| Southfields Group PracticeLondon, SW18 5AE | 0.9 miles | 67 | 52% | 87% | Yes |
| Mayfield SurgeryLondon, SW15 4AA | 0.9 miles | 74 | 69% | 84% | Yes |
| Alton PracticeLondon, SW15 4LE | 1.0 miles | 77 | 75% | 89% | Yes |
| Chartfield SurgeryLondon, SW15 6HG | 1.0 miles | 81 | 70% | 86% | Yes |
| Vineyard Hill Road SurgeryLondon, SW19 7JL | 1.1 miles | 85 | 81% | 88% | Yes |
| Heathbridge PracticeLondon, SW15 2TL | 1.2 miles | 78 | 70% | 91% | Yes |
Elborough Street Surgery is 0.8 miles away, scores 86 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is St Pauls Cottage Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), St Pauls Cottage Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 3092 2556.
How do patients rate St Pauls Cottage Surgery?
In the 2026 NHS GP Patient Survey, 82% of patients at St Pauls Cottage Surgery said their overall experience was good. The England average is 77%. 61% found it easy to get through by phone (England 57%). Its GPScore is 66 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for St Pauls Cottage Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated St Pauls Cottage Surgery as Good at its last published inspection (report published 15 June 2017).
What are the opening times of St Pauls Cottage Surgery?
Reception is open Monday 8:30am to 8pm, Tuesday 8:30am to 8pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 8pm, Friday 8:30am to 6:30pm, Saturday 8:30am to 11:30am, Sunday closed. The surgery last confirmed these times on 19 December 2018. Bank holidays may differ.
How do I contact St Pauls Cottage Surgery?
Call 020 3092 2556 or visit its website, www.stpaulscottage-surgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 114 Augustus Road, London, SW19 6EW.
How many patients are registered at St Pauls Cottage Surgery?
Around 7,930 patients are registered (January 2025). The surgery is part of Brocklebank PCN, a group of local surgeries that share staff and services, in the South West London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.