GP surgery in Warrington
The Eric Moore Partnership
Medi Centre, 1 Tanners Lane, Warrington, WA2 7NJ
Scores 78 out of 100, good for a GP surgery in England. 82% of patients say their experience is good and 67% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 74
- Easy to get through on the phone61
- Easy to contact online67
- Good experience of getting in touch75
- Did not wait too long for the appointment74
Quality of care 79
- Patients rate the surgery as good61
- Patients got what they needed90
- Doctors and nurses listen63
- Patients trust the staff60
- Inspection rating (Outstanding)98
- Health checks and screening done45
- Meets NHS clinical targets52
- Children vaccinated on time43
What patients say
113 patients answered the 2026 NHS survey about this surgery.
67%
find the phone easy
well above the England average (57%)
82%
say their experience is good
above the England average (77%)
+9
change since last year
2025: 73% · 2026: 82%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 67% | 57% | 59% |
| Easy to contact via website | 65% | 58% | 60% |
| Easy to contact via NHS App | 60% | 54% | 58% |
| Reception staff helpful | 89% | 85% | 72% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 27% |
| Sees preferred clinician | 37% | 42% | 18% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 83% |
| Next steps within 2 days | 94% | 93% | 95% |
| Good experience of contacting | 84% | 73% | 74% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 64% |
| Waiting time was about right | 80% | 69% | 71% |
| Remote appointment | 27% | 26% | 37% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 85% |
| Treated with care and concern | 88% | 86% | 81% |
| Considered mental wellbeing | 84% | 75% | 69% |
| Had all the information needed | 96% | 92% | 91% |
| Confidence and trust | 95% | 93% | 85% |
| Involved in decisions | 96% | 92% | 84% |
| Needs were met | 97% | 90% | 83% |
| Overall | |||
| Overall experience good | 82% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 63% |
| Supported by local services | 75% | 70% | 62% |
| Discussed managing condition | 61% | 43% | 43% |
| Agreed a care plan | 58% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 113 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 26 November 2024. Bank holidays may differ.
- Address
- Medi Centre, 1 Tanners Lane, Warrington, WA2 7NJ
- Phone
- 01925 303199
- [email protected]
- Website
- www.ericmoorepartnership.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Central & West Warrington PCN (a group of local surgeries that share services)
- NHS code
- N81628 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Orford Health Centre
- Orford Clinic, Capesthorne Road, Orford, Warrington, WA2 9AR
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 10.7% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 5.5% | 6.6% |
| COPD | 2.0% | 1.9% |
| Coronary heart disease | 2.2% | 3.0% |
| Depression | 20.9% | 14.3% |
| Obesity | 16.7% | 13.9% |
| Smoking | 22.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 68% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 69% | 78% |
| Asthma: annual review | 66% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Eric Moore Partnershipthis surgery | – | 78 | 67% | 82% | Yes |
| Dallam Lane Medical CentreWarrington, WA2 7NG | 0.1 mile | 62 | 79% | 77% | Yes |
| Springfields Medical CentreWarrington, WA1 1UG | 0.3 miles | 74 | 69% | 84% | Yes |
| Cockhedge Medical CentreWarrington, WA1 2QQ | 0.4 miles | 75 | 90% | 81% | Yes |
| Guardian Street Med/CentreWarrington, WA5 1UD | 0.4 miles | 66 | 64% | 84% | Yes |
| Folly Lane Medical CentreWarrington, WA5 0LU | 0.5 miles | 10 | 31% | 70% | Yes |
| 4 Seasons Medical CentreWarrington, WA2 8HE | 0.9 miles | 3 | 43% | 59% | Yes |
| Parkview Medical CentreWarrington, WA2 8HE | 0.9 miles | 44 | 70% | 73% | Yes |
| Helsby Street Med/CentreWarrington, WA1 3AW | 0.9 miles | 18 | 45% | 74% | Yes |
| Causeway Medical CentreWarrington, WA4 6QA | 0.9 miles | 54 | 71% | 77% | Yes |
Common questions
Is The Eric Moore Partnership taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Eric Moore Partnership was taking on new patients. You can register online through the NHS website or call the surgery on 01925 303199.
How do patients rate The Eric Moore Partnership?
In the 2026 NHS GP Patient Survey, 82% of patients at The Eric Moore Partnership said their overall experience was good. The England average is 77%. 67% found it easy to get through by phone (England 57%). Its GPScore is 78 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for The Eric Moore Partnership?
The Care Quality Commission, which inspects GP surgeries in England, rated The Eric Moore Partnership as Outstanding at its last published inspection (report published 11 August 2022).
What are the opening times of The Eric Moore Partnership?
Reception is open Monday 8am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 26 November 2024. Bank holidays may differ.
How do I contact The Eric Moore Partnership?
Call 01925 303199 or visit its website, www.ericmoorepartnership.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Medi Centre, 1 Tanners Lane, Warrington, WA2 7NJ.
Does The Eric Moore Partnership have a branch surgery?
Yes. The Eric Moore Partnership also runs Orford Health Centre (Orford Clinic, Capesthorne Road, Orford, Warrington, WA2 9AR). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Eric Moore Partnership?
Around 12,796 patients are registered (January 2025). The surgery is part of Central & West Warrington PCN, a group of local surgeries that share staff and services, in the Cheshire and Merseyside NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.