GP surgery in Islington
The Medical Centre
140 Holloway Road, London, N7 8DD
Scores 77 out of 100, good for a GP surgery in England. 89% of patients say their experience is good and 88% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 85
- Easy to get through on the phone92
- Easy to contact online90
- Good experience of getting in touch73
- Did not wait too long for the appointment67
Quality of care 64
- Patients rate the surgery as good84
- Patients got what they needed36
- Doctors and nurses listen60
- Patients trust the staff50
- Inspection rating (Good)50
- Health checks and screening done75
- Meets NHS clinical targets19
- Children vaccinated on time9
What patients say
96 patients answered the 2026 NHS survey about this surgery.
88%
find the phone easy
well above the England average (57%)
89%
say their experience is good
well above the England average (77%)
+12
change since last year
2025: 77% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 88% | 57% | 87% |
| Easy to contact via website | 78% | 58% | 76% |
| Easy to contact via NHS App | 80% | 54% | 77% |
| Reception staff helpful | 94% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 62% | 31% | 63% |
| Sees preferred clinician | 58% | 42% | 46% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 86% |
| Next steps within 2 days | 95% | 93% | 93% |
| Good experience of contacting | 83% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 83% | 57% | 72% |
| Waiting time was about right | 77% | 69% | 65% |
| Remote appointment | 23% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 84% |
| Treated with care and concern | 89% | 86% | 83% |
| Considered mental wellbeing | 86% | 75% | 81% |
| Had all the information needed | 94% | 92% | 95% |
| Confidence and trust | 93% | 93% | 94% |
| Involved in decisions | 95% | 92% | 94% |
| Needs were met | 89% | 90% | 89% |
| Overall | |||
| Overall experience good | 89% | 77% | 77% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 79% |
| Supported by local services | 71% | 70% | 64% |
| Discussed managing condition | 49% | 43% | 60% |
| Agreed a care plan | 36% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 96 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 7pm |
| Tuesday | 8am to 7pm |
| Wednesday | 8am to 7pm |
| Thursday | 8am to 7pm |
| Friday | 8am to 7pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 29 October 2025. Bank holidays may differ.
- Address
- 140 Holloway Road, London, N7 8DD
- Phone
- 020 7607 8259
- [email protected]
- Website
- www.themedicalcentreislington.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Central 1 Islington PCN (a group of local surgeries that share services)
- NHS code
- F83673 · NHS profile
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Sign language interpreter available online
- Step-free access at entrances and exits
- Tactile flooring: ridged or raised surface, to warn of hazards
- Toilets
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 17 January 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.8% | 15.2% |
| Diabetes | 7.9% | 7.9% |
| Asthma | 4.3% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 1.2% | 3.0% |
| Depression | 14.1% | 14.3% |
| Obesity | 15.6% | 13.9% |
| Smoking | 16.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 64% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 76% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 84% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Medical Centrethis surgery | – | 77 | 88% | 89% | Yes |
| Islington GP FederationLondon, N7 8EG | 0.2 miles | – | – | – | – |
| Sobell Medical CentreLondon, N7 6NE | 0.2 miles | 80 | 83% | 85% | Yes |
| The Northern Medical CentreLondon, N7 8GG | 0.3 miles | 58 | 69% | 78% | Yes |
| Islington Central Medical CentreLondon, N1 1SW | 0.5 miles | 63 | 59% | 85% | Yes |
| Roman Way Medical CentreLondon, N1 1SW | 0.5 miles | 73 | 74% | 87% | – |
| Partnership Primary Care CentreLondon, N7 0SL | 0.6 miles | 13 | 50% | 70% | Yes |
| The Village PracticeLondon, N7 7JJ | 0.6 miles | 69 | 73% | 87% | Yes |
| Highbury Grange Medical PracticeLondon, N5 2QB | 0.7 miles | 15 | 48% | 64% | Yes |
| The Goodinge Group PracticeLondon, N7 9EW | 0.7 miles | 52 | 55% | 84% | Yes |
Common questions
Is The Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 020 7607 8259.
How do patients rate The Medical Centre?
In the 2026 NHS GP Patient Survey, 89% of patients at The Medical Centre said their overall experience was good. The England average is 77%. 88% found it easy to get through by phone (England 57%). Its GPScore is 77 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for The Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated The Medical Centre as Good at its last published inspection (report published 17 January 2019).
What are the opening times of The Medical Centre?
Reception is open Monday 8am to 7pm, Tuesday 8am to 7pm, Wednesday 8am to 7pm, Thursday 8am to 7pm, Friday 8am to 7pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 29 October 2025. Bank holidays may differ.
How do I contact The Medical Centre?
Call 020 7607 8259 or visit its website, www.themedicalcentreislington.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 140 Holloway Road, London, N7 8DD.
How many patients are registered at The Medical Centre?
Around 6,303 patients are registered (January 2025). The surgery is part of Central 1 Islington PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.