GP surgery in Royton
The Royton & Crompton Family Practice
Royton Health Wellbeing Centre, Park Street, Royton, Oldham, OL2 6QW
Scores 32 out of 100, below average for a GP surgery in England. 68% of patients say their experience is good and 42% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 24
- Easy to get through on the phone17
- Easy to contact online88
- Good experience of getting in touch30
- Did not wait too long for the appointment20
Quality of care 47
- Patients rate the surgery as good16
- Patients got what they needed60
- Doctors and nurses listen36
- Patients trust the staff71
- Inspection rating (Good)50
- Health checks and screening done85
- Meets NHS clinical targets74
- Children vaccinated on time76
What patients say
102 patients answered the 2026 NHS survey about this surgery.
42%
find the phone easy
well below the England average (57%)
68%
say their experience is good
well below the England average (77%)
+7
change since last year
2025: 61% · 2026: 68%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 42% | 57% | 18% |
| Easy to contact via website | 76% | 58% | 42% |
| Easy to contact via NHS App | 72% | 54% | 32% |
| Reception staff helpful | 75% | 85% | 72% |
| Seeing the same person | |||
| Has a preferred clinician | 18% | 31% | 19% |
| Sees preferred clinician | 20% | 42% | 23% |
| What happened when they got in touch | |||
| Knew what would happen next | 80% | 84% | 68% |
| Next steps within 2 days | 92% | 93% | 81% |
| Good experience of contacting | 68% | 73% | 50% |
| The appointment | |||
| Offered a choice of time or day | 33% | 57% | 20% |
| Waiting time was about right | 60% | 69% | 48% |
| Remote appointment | 42% | 26% | 35% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 76% |
| Treated with care and concern | 80% | 86% | 77% |
| Considered mental wellbeing | 59% | 75% | 57% |
| Had all the information needed | 97% | 92% | 87% |
| Confidence and trust | 96% | 93% | 80% |
| Involved in decisions | 96% | 92% | 87% |
| Needs were met | 92% | 90% | 80% |
| Overall | |||
| Overall experience good | 68% | 77% | 61% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 79% |
| Supported by local services | 75% | 70% | 49% |
| Discussed managing condition | 34% | 43% | 35% |
| Agreed a care plan | 63% | 46% | 42% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 7pm |
| Tuesday | 8am to 7pm |
| Wednesday | 8am to 7pm |
| Thursday | 8am to 7pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 October 2025. Bank holidays may differ.
- Address
- Royton Health Wellbeing Centre, Park Street, Royton, Oldham, OL2 6QW
- Phone
- 0161 357 2315
- [email protected]
- Website
- www.roytonandcromptonpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Oldham North PCN (a group of local surgeries that share services)
- NHS code
- P85013 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.7% | 15.2% |
| Diabetes | 8.7% | 7.9% |
| Asthma | 6.8% | 6.6% |
| COPD | 2.5% | 1.9% |
| Coronary heart disease | 3.5% | 3.0% |
| Depression | 12.4% | 14.3% |
| Obesity | 19.5% | 13.9% |
| Smoking | 12.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 87% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Royton & Crompton Family Practicethis surgery | – | 32 | 42% | 68% | Yes |
| Royton Medical CentreOldham, OL2 5QL | 0.2 miles | 34 | 60% | 72% | Yes |
| The Chowdhury PracticeOldham, OL1 1NL | 1.6 miles | 6 | 39% | 63% | Yes |
| Oldham Family PracticeOldham, OL1 1NL | 1.6 miles | 58 | 61% | 77% | Yes |
| Jalal PracticeOldham, OL1 1NL | 1.6 miles | 22 | 52% | 74% | Yes |
| Perkins PracticeOldham, OL1 1NL | 1.6 miles | 67 | 60% | 87% | Yes |
| Lindley House Health CentreOldham, OL1 1NL | 1.6 miles | 18 | 46% | 73% | Yes |
| St Mary's Medical CentreOldham, OL1 3UL | 1.6 miles | 47 | 66% | 86% | Yes |
| Chadderton Medical PracticeOldham, OL9 0LH | 1.7 miles | 82 | 75% | 89% | Yes |
| Woodlands Medical PracticeOldham, OL9 0LH | 1.7 miles | 22 | 50% | 70% | Yes |
Oldham Family Practice is 1.6 miles away, scores 58 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Royton & Crompton Family Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Royton & Crompton Family Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0161 357 2315.
How do patients rate The Royton & Crompton Family Practice?
In the 2026 NHS GP Patient Survey, 68% of patients at The Royton & Crompton Family Practice said their overall experience was good. The England average is 77%. 42% found it easy to get through by phone (England 57%). Its GPScore is 32 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for The Royton & Crompton Family Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated The Royton & Crompton Family Practice as Good at its last published inspection (report published 3 November 2022).
What are the opening times of The Royton & Crompton Family Practice?
Reception is open Monday 8am to 7pm, Tuesday 8am to 7pm, Wednesday 8am to 7pm, Thursday 8am to 7pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 October 2025. Bank holidays may differ.
How do I contact The Royton & Crompton Family Practice?
Call 0161 357 2315 or visit its website, www.roytonandcromptonpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Royton Health Wellbeing Centre, Park Street, Royton, Oldham, OL2 6QW.
How many patients are registered at The Royton & Crompton Family Practice?
Around 21,336 patients are registered (January 2025). The surgery is part of Oldham North PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.