GP surgery in Queensbury
The Stanmore Medical Centre
85 Crowshott Avenue, Stanmore, HA7 1HS
Scores 17 out of 100, poor for a GP surgery in England. 57% of patients say their experience is good and 38% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 22
- Easy to get through on the phone12
- Easy to contact online51
- Good experience of getting in touch14
- Did not wait too long for the appointment48
Quality of care 15
- Patients rate the surgery as good4
- Patients got what they needed76
- Doctors and nurses listen6
- Patients trust the staff36
- Inspection rating (Good)50
- Health checks and screening done25
- Meets NHS clinical targets23
- Children vaccinated on time1
What patients say
73 patients answered the 2026 NHS survey about this surgery.
38%
find the phone easy
well below the England average (57%)
57%
say their experience is good
well below the England average (77%)
+5
change since last year
2025: 52% · 2026: 57%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 38% | 57% | 22% |
| Easy to contact via website | 58% | 58% | 34% |
| Easy to contact via NHS App | 46% | 54% | 19% |
| Reception staff helpful | 68% | 85% | 56% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 37% |
| Sees preferred clinician | 19% | 42% | 10% |
| What happened when they got in touch | |||
| Knew what would happen next | 78% | 84% | 81% |
| Next steps within 2 days | 85% | 93% | 85% |
| Good experience of contacting | 61% | 73% | 51% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 39% |
| Waiting time was about right | 71% | 69% | 55% |
| Remote appointment | 23% | 26% | 17% |
| The doctor or nurse | |||
| Good at listening | 75% | 87% | 81% |
| Treated with care and concern | 85% | 86% | 77% |
| Considered mental wellbeing | 64% | 75% | 66% |
| Had all the information needed | 92% | 92% | 89% |
| Confidence and trust | 92% | 93% | 88% |
| Involved in decisions | 97% | 92% | 85% |
| Needs were met | 95% | 90% | 86% |
| Overall | |||
| Overall experience good | 57% | 77% | 52% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 81% |
| Supported by local services | 78% | 70% | 66% |
| Discussed managing condition | 53% | 43% | 37% |
| Agreed a care plan | 72% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 73 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 October 2022. Bank holidays may differ.
- Address
- 85 Crowshott Avenue, Stanmore, HA7 1HS
- Phone
- 020 8951 3888
- [email protected]
- Website
- www.stanmoremedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Health Alliance PCN (a group of local surgeries that share services)
- NHS code
- E84057 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Stanmore Medical School (Hsmc Branch Site)
- Harrow School Medical Centre, 34a High Street, Harrow, HA1 3LH
- Stanmore Park Surgery
- William Drive, Stanmore, HA7 4FZ
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.7% | 15.2% |
| Diabetes | 10.4% | 7.9% |
| Asthma | 5.0% | 6.6% |
| COPD | 0.8% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 8.0% | 14.3% |
| Obesity | 12.4% | 13.9% |
| Smoking | 8.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 50% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 83% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Stanmore Medical Centrethis surgery | – | 17 | 38% | 57% | Yes |
| The Streatfield Medical CentreHarrow, HA3 9BN | 0.5 miles | 94 | 84% | 94% | Yes |
| Honeypot Medical CentreStanmore, HA7 1JP | 0.5 miles | 65 | 70% | 89% | Yes |
| Streatfield Health CentreHarrow, HA3 9BP | 0.6 miles | 67 | 69% | 88% | Yes |
| Belmont Health CentreHarrow, HA3 7LT | 0.7 miles | 63 | 64% | 82% | Yes |
| The Circle PracticeHarrow, HA3 7LT | 0.7 miles | 29 | 40% | 71% | Yes |
| Mollison Way SurgeryEdgware, HA8 5QL | 1.1 miles | 25 | 49% | 73% | Yes |
| Kenton ClinicHarrow, HA3 0UQ | 1.2 miles | 15 | 65% | 59% | Yes |
| Bacon Lane SurgeryEdgware, HA8 5AT | 1.2 miles | 34 | 73% | 73% | Yes |
| Oak Lodge Medical CentreEdgware, HA8 0AP | 1.4 miles | 37 | 50% | 73% | Yes |
The Streatfield Medical Centre is 0.5 miles away, scores 94 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Stanmore Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Stanmore Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 020 8951 3888.
How do patients rate The Stanmore Medical Centre?
In the 2026 NHS GP Patient Survey, 57% of patients at The Stanmore Medical Centre said their overall experience was good. The England average is 77%. 38% found it easy to get through by phone (England 57%). Its GPScore is 17 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for The Stanmore Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated The Stanmore Medical Centre as Good at its last published inspection (report published 30 December 2025).
What are the opening times of The Stanmore Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 October 2022. Bank holidays may differ.
How do I contact The Stanmore Medical Centre?
Call 020 8951 3888 or visit its website, www.stanmoremedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 85 Crowshott Avenue, Stanmore, HA7 1HS.
Does The Stanmore Medical Centre have a branch surgery?
Yes. The Stanmore Medical Centre also runs Stanmore Medical School (Hsmc Branch Site) (Harrow School Medical Centre, 34a High Street, Harrow, HA1 3LH) and Stanmore Park Surgery (William Drive, Stanmore, HA7 4FZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Stanmore Medical Centre?
Around 12,807 patients are registered (January 2025). The surgery is part of Health Alliance PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.