GP surgery in Bromley
Tudor Way Surgery
42 Tudor Way, Petts Wood, Orpington, BR5 1LH
Scores 8 out of 100, poor for a GP surgery in England. 58% of patients say their experience is good and 45% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 10
- Easy to get through on the phone20
- Easy to contact online22
- Good experience of getting in touch10
- Did not wait too long for the appointment12
Quality of care 9
- Patients rate the surgery as good5
- Patients got what they needed8
- Doctors and nurses listen9
- Patients trust the staff9
- Inspection rating (Good)50
- Health checks and screening done60
- Meets NHS clinical targets54
- Children vaccinated on time38
What patients say
109 patients answered the 2026 NHS survey about this surgery.
45%
find the phone easy
well below the England average (57%)
58%
say their experience is good
well below the England average (77%)
-14
change since last year
2025: 72% · 2026: 58%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 45% | 57% | 42% |
| Easy to contact via website | 45% | 58% | 50% |
| Easy to contact via NHS App | 37% | 54% | 47% |
| Reception staff helpful | 71% | 85% | 78% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 29% |
| Sees preferred clinician | 27% | 42% | 38% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 84% |
| Next steps within 2 days | 87% | 93% | 92% |
| Good experience of contacting | 57% | 73% | 67% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 47% |
| Waiting time was about right | 55% | 69% | 63% |
| Remote appointment | 25% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 77% | 87% | 88% |
| Treated with care and concern | 75% | 86% | 85% |
| Considered mental wellbeing | 56% | 75% | 65% |
| Had all the information needed | 83% | 92% | 90% |
| Confidence and trust | 86% | 93% | 90% |
| Involved in decisions | 84% | 92% | 90% |
| Needs were met | 82% | 90% | 94% |
| Overall | |||
| Overall experience good | 58% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 93% | 79% | 94% |
| Supported by local services | 57% | 70% | 77% |
| Discussed managing condition | 24% | 43% | 38% |
| Agreed a care plan | 57% | 46% | 30% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 4pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 5 June 2020. Bank holidays may differ.
- Address
- 42 Tudor Way, Petts Wood, Orpington, BR5 1LH
- Phone
- 01689 820268
- [email protected]
- Website
- www.thetudorwaysurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Orpington PCN (a group of local surgeries that share services)
- NHS code
- G84035 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Rajasundaram (Bromley Park)
- Bromley Park, Otford Close, Bromley, BR1 2JQ · 02031 212005
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 20 October 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.0% | 15.2% |
| Diabetes | 5.6% | 7.9% |
| Asthma | 5.1% | 6.6% |
| COPD | 0.7% | 1.9% |
| Coronary heart disease | 2.0% | 3.0% |
| Depression | 10.2% | 14.3% |
| Obesity | 7.5% | 13.9% |
| Smoking | 6.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 83% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Tudor Way Surgerythis surgery | – | 8 | 45% | 58% | Yes |
| Whitehouse SurgeryOrpington, BR5 1EL | 0.3 miles | 6 | 55% | 54% | Yes |
| Ballater SurgeryOrpington, BR6 0DP | 0.8 miles | 36 | 61% | 71% | Yes |
| Poverest Medical CentreOrpington, BR5 2DQ | 1.0 miles | 2 | 38% | 61% | Yes |
| Crescent SurgeryOrpington, BR5 2DD | 1.2 miles | 4 | 52% | 55% | Yes |
| Knoll Medical PracticeOrpington, BR6 0FE | 1.3 miles | 11 | 35% | 68% | Yes |
| St Mary Cray PracticeOrpington, BR5 4AR | 1.5 miles | 42 | 64% | 77% | Yes |
| Gillmans Road SurgeryOrpington, BR5 4LA | 1.6 miles | 70 | 87% | 87% | Yes |
| Broomwood Health CentreOrpington, BR5 2JP | 1.6 miles | 18 | 55% | 73% | Yes |
| Derry Downs SurgeryOrpington, BR5 4DU | 1.7 miles | 71 | 75% | 84% | Yes |
Ballater Surgery is 0.8 miles away, scores 36 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Tudor Way Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Tudor Way Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01689 820268.
How do patients rate Tudor Way Surgery?
In the 2026 NHS GP Patient Survey, 58% of patients at Tudor Way Surgery said their overall experience was good. The England average is 77%. 45% found it easy to get through by phone (England 57%). Its GPScore is 8 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Tudor Way Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Tudor Way Surgery as Good at its last published inspection (report published 20 October 2016).
What are the opening times of Tudor Way Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 4pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 5 June 2020. Bank holidays may differ.
How do I contact Tudor Way Surgery?
Call 01689 820268 or visit its website, www.thetudorwaysurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 42 Tudor Way, Petts Wood, Orpington, BR5 1LH.
Does Tudor Way Surgery have a branch surgery?
Yes. Tudor Way Surgery also runs Dr Rajasundaram (Bromley Park) (Bromley Park, Otford Close, Bromley, BR1 2JQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Tudor Way Surgery?
Around 8,418 patients are registered (January 2025). The surgery is part of Orpington PCN, a group of local surgeries that share staff and services, in the South East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.