GP surgery in Leigh
Westleigh Medical Practice
4-12 Westleigh Lane, Leigh, WN7 5JE
Scores 23 out of 100, below average for a GP surgery in England. 62% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 25
- Easy to get through on the phone30
- Easy to contact online52
- Good experience of getting in touch9
- Did not wait too long for the appointment41
Quality of care 25
- Patients rate the surgery as good8
- Patients got what they needed44
- Doctors and nurses listen8
- Patients trust the staff35
- Inspection rating (Good)50
- Health checks and screening done65
- Meets NHS clinical targets87
- Children vaccinated on time64
What patients say
107 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
62%
say their experience is good
well below the England average (77%)
-2
change since last year
2025: 64% · 2026: 62%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 50% |
| Easy to contact via website | 59% | 58% | 49% |
| Easy to contact via NHS App | 51% | 54% | 29% |
| Reception staff helpful | 75% | 85% | 71% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 24% |
| Sees preferred clinician | 27% | 42% | 16% |
| What happened when they got in touch | |||
| Knew what would happen next | 71% | 84% | 79% |
| Next steps within 2 days | 88% | 93% | 87% |
| Good experience of contacting | 56% | 73% | 61% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 39% |
| Waiting time was about right | 68% | 69% | 56% |
| Remote appointment | 23% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 77% | 87% | 82% |
| Treated with care and concern | 76% | 86% | 76% |
| Considered mental wellbeing | 55% | 75% | 77% |
| Had all the information needed | 84% | 92% | 86% |
| Confidence and trust | 92% | 93% | 94% |
| Involved in decisions | 89% | 92% | 85% |
| Needs were met | 90% | 90% | 82% |
| Overall | |||
| Overall experience good | 62% | 77% | 64% |
| Living with a long-term condition | |||
| Confident managing conditions | 66% | 79% | 74% |
| Supported by local services | 54% | 70% | 56% |
| Discussed managing condition | 50% | 43% | 33% |
| Agreed a care plan | 31% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 27 November 2023. Bank holidays may differ.
- Address
- 4-12 Westleigh Lane, Leigh, WN7 5JE
- Phone
- 01942 367450
- [email protected]
- Website
- westleighmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Leigh PCN (a group of local surgeries that share services)
- NHS code
- P92029 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Trivedi A
- 429 Warrington Road, Abram, Wigan, WN2 5XB · 01942 607627
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.5% | 15.2% |
| Diabetes | 10.4% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 14.8% | 14.3% |
| Obesity | 20.2% | 13.9% |
| Smoking | 18.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 69% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 84% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 71% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Westleigh Medical Practicethis surgery | – | 23 | 51% | 62% | Yes |
| Grasmere SurgeryLeigh, WN7 1HR | 0.8 miles | 78 | 88% | 90% | Yes |
| The Avenue SurgeryLeigh, WN7 1HR | 0.8 miles | 79 | 88% | 91% | Yes |
| Brookmill Medical CentreLeigh, WN7 2RB | 1.2 miles | 48 | 67% | 76% | Yes |
| Bee Fold Medical CentreManchester, M46 0BD | 1.3 miles | 64 | 84% | 81% | Yes |
| Lilford & Pennington Park SurgeryLeigh, WN7 2PE | 1.3 miles | 55 | 69% | 77% | Yes |
| Old Henry Street Medical CentreLeigh, WN7 2PG | 1.3 miles | 67 | 76% | 81% | Yes |
| Leigh Family PracticeLeigh, WN7 2PE | 1.3 miles | 24 | 66% | 70% | Yes |
| Foxleigh Family SurgeryLeigh, WN7 2PE | 1.3 miles | 78 | 90% | 85% | Yes |
| Premier Health TeamLeigh, WN7 2PE | 1.3 miles | 94 | 86% | 92% | Yes |
Grasmere Surgery is 0.8 miles away, scores 78 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Westleigh Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Westleigh Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01942 367450.
How do patients rate Westleigh Medical Practice?
In the 2026 NHS GP Patient Survey, 62% of patients at Westleigh Medical Practice said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 23 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Westleigh Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Westleigh Medical Practice as Good at its last published inspection (report published 27 May 2026).
What are the opening times of Westleigh Medical Practice?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 27 November 2023. Bank holidays may differ.
How do I contact Westleigh Medical Practice?
Call 01942 367450 or visit its website, westleighmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 4-12 Westleigh Lane, Leigh, WN7 5JE.
Does Westleigh Medical Practice have a branch surgery?
Yes. Westleigh Medical Practice also runs Trivedi A (429 Warrington Road, Abram, Wigan, WN2 5XB). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Westleigh Medical Practice?
Around 4,477 patients are registered (January 2025). The surgery is part of Leigh PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.