Group of surgeries

GP surgeries in Hawthorn and Merchiston PCN

Hawthorn and Merchiston PCN is a primary care network, which is a group of neighbouring GP surgeries that share staff and services. It has 2 NHS GP surgeries and around 25,906 registered patients. Patients here rate their surgeries well below the England average. 0 surgeries are rated excellent and 2 poor.

5average score (England 50)
60%say their surgery is goodEngland 77%
26%find the phone easyEngland 57%
2 of 2taking on new patients

All 2 surgeries, ranked

Click a column heading to sort. Scores are out of 100 and the England average is 50.

#SurgeryTownScoreEasy by phoneSay it is goodInspectionNew patients
1 Merchiston SurgerySN3 4BF Stratton St Margaret 7 21% 64% Good Yes
2 Hawthorn Medical CentreSN2 1UU Swindon 3 30% 56% Good Yes

Map

How Hawthorn and Merchiston PCN compares

What patients here said in the 2026 NHS survey, next to England.

Easy to get through by phone25%57%
Easy to contact via website22%58%
Good experience of contacting46%73%
Waiting time was about right51%69%
Good at listening84%87%
Confidence and trust91%93%
Needs were met86%90%
Overall experience good60%77%

Common questions

Which is the highest-rated GP surgery in Hawthorn and Merchiston PCN?

Merchiston Surgery has the highest GPScore in Hawthorn and Merchiston PCN, 7 out of 100. 64% of its patients said their overall experience was good in the 2026 NHS GP Patient Survey.

How easy is it to get through to a GP surgery in Hawthorn and Merchiston PCN?

26% of patients in Hawthorn and Merchiston PCN find it easy to get through to their surgery by phone. The England average is 57%. 60% say their overall experience is good (England 77%).

How many GP surgeries in Hawthorn and Merchiston PCN are taking on new patients?

2 of the 2 surgeries in Hawthorn and Merchiston PCN were taking on new patients when we last checked their pages on the NHS website. The table shows which ones, and each surgery page has a link to register online.

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, the NHS Organisation Data Service and ONS postcode geography. Read how scores work.