Group of surgeries
GP surgeries in Swb Citrus PCN
Swb Citrus PCN is a primary care network, which is a group of neighbouring GP surgeries that share staff and services. It has 5 NHS GP surgeries and around 44,026 registered patients. Patients here rate their surgeries well below the England average. 0 surgeries are rated excellent and 2 poor. Ranked 1035th of 1,078 groups of surgeries in England.
All 5 surgeries, ranked
Click a column heading to sort. Scores are out of 100 and the England average is 50.
| # | Surgery | Town | Score | Easy by phone | Say it is good | Inspection | New patients |
|---|---|---|---|---|---|---|---|
| 1 | Portway Family PracticeB69 1HE | Rowley Regis | 32 | 54% | 72% | Good | Yes |
| 2 | Haden Vale SurgeryB64 7HG | Cradley Heath | 30 | 64% | 79% | Good | No |
| 3 | Old Hill Medical CentreB64 6JN | Cradley Heath | 26 | 66% | 71% | Good | Yes |
| 4 | The Smethwick Medical CentreB66 3BQ | Smethwick | 3 | 35% | 57% | Good | Yes |
| 5 | Black Country Family PracticeDY4 8PX | Tipton | 2 | 23% | 49% | Good | Yes |
Map
How Swb Citrus PCN compares
What patients here said in the 2026 NHS survey, next to England.
| Easy to get through by phone | 43% | 57% |
| Easy to contact via website | 46% | 58% |
| Good experience of contacting | 57% | 73% |
| Waiting time was about right | 53% | 69% |
| Good at listening | 79% | 87% |
| Confidence and trust | 87% | 93% |
| Needs were met | 80% | 90% |
| Overall experience good | 63% | 77% |
Common questions
Which is the highest-rated GP surgery in Swb Citrus PCN?
Portway Family Practice has the highest GPScore in Swb Citrus PCN, 32 out of 100. 72% of its patients said their overall experience was good in the 2026 NHS GP Patient Survey.
How easy is it to get through to a GP surgery in Swb Citrus PCN?
46% of patients in Swb Citrus PCN find it easy to get through to their surgery by phone. The England average is 57%. 64% say their overall experience is good (England 77%). On average score, Swb Citrus PCN ranks 1035th of 1,078 groups of surgeries in England.
How many GP surgeries in Swb Citrus PCN are taking on new patients?
4 of the 5 surgeries in Swb Citrus PCN were taking on new patients when we last checked their pages on the NHS website. The table shows which ones, and each surgery page has a link to register online.
Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, the NHS Organisation Data Service and ONS postcode geography. Read how scores work.