Town in Gateshead
GP surgeries in Birtley
There is 1 NHS GP surgery in Birtley (Gateshead), serving around 15,309 registered patients. Patients here rate their surgeries well below the England average. 1 is taking on new patients.
The surgery in Birtley
Click a column heading to sort. Scores are out of 100 and the England average is 50.
| # | Surgery | Score | Easy by phone | Say it is good | Inspection | New patients |
|---|---|---|---|---|---|---|
| 1 | Birtley Medical GroupDurham Road, Chester Le Street, DH3 2QT | 20 | 48% | 67% | Good | Yes |
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How Birtley compares
What patients here said in the 2026 NHS survey, next to England.
| Easy to get through by phone | 48% | 57% |
| Easy to contact via website | 45% | 58% |
| Good experience of contacting | 57% | 73% |
| Waiting time was about right | 66% | 69% |
| Good at listening | 88% | 87% |
| Confidence and trust | 91% | 93% |
| Needs were met | 92% | 90% |
| Overall experience good | 67% | 77% |
Common questions
Which is the best GP surgery in Birtley?
Birtley Medical Group has the highest GPScore in Birtley, 20 out of 100 (grade D). 67% of its patients say their overall experience is good. The ranking is based on the 2026 NHS patient survey, inspection results and NHS quality data. Different surgeries suit different people, so it is worth looking at the ones nearest you too.
Which GP surgeries in Birtley are taking on new patients?
1 of the 1 surgeries in Birtley were taking on new patients when we last checked their pages on the NHS website, including Birtley Medical Group. You usually need to live in the area a surgery covers. Each surgery page has a link to register online.
How easy is it to get a GP appointment in Birtley?
In the 2026 NHS GP Patient Survey, 48% of patients at surgeries in Birtley said it was easy to get through by phone. The England average is 57%. 57% said their experience of contacting their surgery was good. The table above shows the figures for each surgery.
How are GP surgeries in Birtley rated by inspectors?
1 of the 1 inspected surgeries in Birtley are rated Good or Outstanding by the Care Quality Commission.
Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, each surgery's page on the NHS website for new-patient status, and ONS geography via OpenCrime. Read how scores work.