Council area

GP surgeries in North Hertfordshire

North Hertfordshire is a council area. It has 12 NHS GP surgeries and around 125,680 registered patients. Patients here rate their surgeries well below the England average. 0 surgeries are rated excellent and 5 poor. Ranked 281st of 294 council areas in England.

26average score (England 50)
66%say their surgery is goodEngland 77%
43%find the phone easyEngland 57%
11 of 12taking on new patients

All 12 surgeries, ranked

Click a column heading to sort. Scores are out of 100 and the England average is 50.

#SurgeryTownScoreEasy by phoneSay it is goodInspectionNew patients
1 The Portmill SurgerySG4 9TH Hitchin 70 52% 90% Good Yes
2 Roysia SurgerySG8 5PT Royston 44 66% 78% Good Yes
3 Regal Chambers SurgerySG5 1LL Hitchin 41 44% 72% Good Yes
4 The Baldock SurgerySG7 6BP Baldock 40 45% 73% Good Yes
5 The Nevells Road SurgerySG6 4TS Letchworth 29 35% 66% Good Yes
6 Bancroft Medical CentreSG5 1LH Hitchin 21 37% 71% Good Yes
7 Ashwell SurgerySG7 5PY Baldock 13 36% 59% Good Yes
8 Whitwell SurgerySG4 8AG Hitchin 12 61% 51% Good Yes
9 Knebworth & Marymead PracticeSG3 6ER Knebworth 6 29% 54% Not rated Yes
10 The Garden City SurgerySG6 3BJ Letchworth 2 28% 51% Good Yes
11 The Birchwood and Sollershott SurgeriesSG6 4UB Letchworth 2 39% 58% Requires improvement Yes
12 Hertfordshire Special Allocation SchemeSG5 1DJ Hitchin Not rated

Map

How North Hertfordshire compares

What patients here said in the 2026 NHS survey, next to England.

Easy to get through by phone43%57%
Easy to contact via website51%58%
Good experience of contacting62%73%
Waiting time was about right65%69%
Good at listening84%87%
Confidence and trust90%93%
Needs were met87%90%
Overall experience good66%77%

Common questions

Which is the highest-rated GP surgery in North Hertfordshire?

The Portmill Surgery has the highest GPScore in North Hertfordshire, 70 out of 100. 90% of its patients said their overall experience was good in the 2026 NHS GP Patient Survey.

How easy is it to get through to a GP surgery in North Hertfordshire?

43% of patients in North Hertfordshire find it easy to get through to their surgery by phone. The England average is 57%. 66% say their overall experience is good (England 77%). On average score, North Hertfordshire ranks 281st of 294 council areas in England.

How many GP surgeries in North Hertfordshire are taking on new patients?

11 of the 12 surgeries in North Hertfordshire were taking on new patients when we last checked their pages on the NHS website. The table shows which ones, and each surgery page has a link to register online.

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, the NHS Organisation Data Service and ONS postcode geography. Read how scores work.