GP surgery in Colchester
Abbey Field Medical Centre
Ypres Road, Colchester, CO2 7UW
Scores 24 out of 100, below average for a GP surgery in England. 66% of patients say their experience is good and 45% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 26
- Easy to get through on the phone20
- Easy to contact online89
- Good experience of getting in touch19
- Did not wait too long for the appointment32
Quality of care 26
- Patients rate the surgery as good13
- Patients got what they needed46
- Doctors and nurses listen26
- Patients trust the staff23
- Inspection rating (Good)50
- Health checks and screening done68
- Meets NHS clinical targets59
- Children vaccinated on time52
What patients say
106 patients answered the 2026 NHS survey about this surgery.
45%
find the phone easy
well below the England average (57%)
66%
say their experience is good
well below the England average (77%)
-16
change since last year
2025: 82% · 2026: 66%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 45% | 57% | 49% |
| Easy to contact via website | 77% | 58% | 67% |
| Easy to contact via NHS App | 80% | 54% | 74% |
| Reception staff helpful | 85% | 85% | 86% |
| Seeing the same person | |||
| Has a preferred clinician | 25% | 31% | 25% |
| Sees preferred clinician | 19% | 42% | 35% |
| What happened when they got in touch | |||
| Knew what would happen next | 76% | 84% | 71% |
| Next steps within 2 days | 91% | 93% | 94% |
| Good experience of contacting | 64% | 73% | 68% |
| The appointment | |||
| Offered a choice of time or day | 49% | 57% | 55% |
| Waiting time was about right | 65% | 69% | 61% |
| Remote appointment | 39% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 87% |
| Treated with care and concern | 82% | 86% | 83% |
| Considered mental wellbeing | 69% | 75% | 76% |
| Had all the information needed | 92% | 92% | 96% |
| Confidence and trust | 90% | 93% | 92% |
| Involved in decisions | 91% | 92% | 94% |
| Needs were met | 91% | 90% | 91% |
| Overall | |||
| Overall experience good | 66% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 66% | 79% | 66% |
| Supported by local services | 69% | 70% | 66% |
| Discussed managing condition | 39% | 43% | 29% |
| Agreed a care plan | 51% | 46% | 52% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 9 December 2013. Bank holidays may differ.
- Address
- Ypres Road, Colchester, CO2 7UW
- Phone
- 01206 517100
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Abbey Field PCN (a group of local surgeries that share services)
- NHS code
- F81095 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Elmstead Surgery
- Chapel Lane, Elmstead, Colchester, CO7 7AG
- Hawthorn Surgery
- St. Edmunds Centre, Tamarisk Way, Colchester, CO4 3GW
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Children’s play area
- Parent and baby room
- Baby changing facility
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.8% | 15.2% |
| Diabetes | 7.9% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 2.3% | 1.9% |
| Coronary heart disease | 2.3% | 3.0% |
| Depression | 19.7% | 14.3% |
| Obesity | 17.7% | 13.9% |
| Smoking | 20.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 85% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 66% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Abbey Field Medical Centrethis surgery | – | 24 | 45% | 66% | Yes |
| Creffield Medical GroupColchester, CO2 7GH | 0.4 miles | 35 | 45% | 74% | Yes |
| Beacon House MinistriesColchester, CO3 3ES | 0.7 miles | – | – | – | – |
| Colchester Medical PracticeColchester, CO1 2QS | 1.0 miles | 74 | 77% | 88% | Yes |
| East Hill SurgeryColchester, CO1 2RW | 1.0 miles | 66 | 66% | 83% | Yes |
| Ambrose Avenue Group PracticeColchester, CO3 4LN | 1.5 miles | 15 | 18% | 66% | Yes |
| Turner Road SurgeryColchester, CO4 5JR | 2.0 miles | 36 | 60% | 75% | Yes |
| Rowhedge SurgeryColchester, CO5 7HP | 2.4 miles | 28 | 63% | 66% | Yes |
| Mill Road SurgeryColchester, CO4 5LE | 2.4 miles | 60 | 50% | 84% | Yes |
| Winstree Medical PracticeColchester, CO3 0PZ | 2.5 miles | 55 | 60% | 76% | Yes |
Creffield Medical Group is 0.4 miles away, scores 35 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Abbey Field Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Abbey Field Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01206 517100.
How do patients rate Abbey Field Medical Centre?
In the 2026 NHS GP Patient Survey, 66% of patients at Abbey Field Medical Centre said their overall experience was good. The England average is 77%. 45% found it easy to get through by phone (England 57%). Its GPScore is 24 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Abbey Field Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Abbey Field Medical Centre as Good at its last published inspection (report published 7 August 2025).
What are the opening times of Abbey Field Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 9 December 2013. Bank holidays may differ.
How do I contact Abbey Field Medical Centre?
Call 01206 517100. You can also book and order repeat prescriptions in the NHS App. The address is Ypres Road, Colchester, CO2 7UW.
Does Abbey Field Medical Centre have a branch surgery?
Yes. Abbey Field Medical Centre also runs Elmstead Surgery (Chapel Lane, Elmstead, Colchester, CO7 7AG) and Hawthorn Surgery (St. Edmunds Centre, Tamarisk Way, Colchester, CO4 3GW). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Abbey Field Medical Centre?
Around 21,897 patients are registered (January 2025). The surgery is part of Abbey Field PCN, a group of local surgeries that share staff and services, in the Essex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.