GP surgery in Blackpool
Adelaide Street Surgery
61 Elizabeth Street, Blackpool, FY1 3JG
Scores 4 out of 100, poor for a GP surgery in England. 61% of patients say their experience is good and 34% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Inadequate in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 12
- Easy to get through on the phone8
- Easy to contact online4
- Good experience of getting in touch14
- Did not wait too long for the appointment35
Quality of care 1
- Patients rate the surgery as good7
- Patients got what they needed1
- Doctors and nurses listen2
- Patients trust the staff33
- Inspection rating (Inadequate)0
- Health checks and screening done17
- Meets NHS clinical targets36
- Children vaccinated on time27
What patients say
98 patients answered the 2026 NHS survey about this surgery.
34%
find the phone easy
well below the England average (57%)
61%
say their experience is good
well below the England average (77%)
-9
change since last year
2025: 70% · 2026: 61%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 34% | 57% | 56% |
| Easy to contact via website | 29% | 58% | 39% |
| Easy to contact via NHS App | 40% | 54% | 42% |
| Reception staff helpful | 75% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 36% |
| Sees preferred clinician | 28% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 80% |
| Next steps within 2 days | 88% | 93% | 89% |
| Good experience of contacting | 60% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 47% | 57% | 49% |
| Waiting time was about right | 66% | 69% | 63% |
| Remote appointment | 34% | 26% | 37% |
| The doctor or nurse | |||
| Good at listening | 70% | 87% | 82% |
| Treated with care and concern | 73% | 86% | 84% |
| Considered mental wellbeing | 70% | 75% | 69% |
| Had all the information needed | 77% | 92% | 87% |
| Confidence and trust | 91% | 93% | 87% |
| Involved in decisions | 68% | 92% | 83% |
| Needs were met | 75% | 90% | 83% |
| Overall | |||
| Overall experience good | 61% | 77% | 70% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 61% |
| Supported by local services | 67% | 70% | 72% |
| Discussed managing condition | 28% | 43% | 47% |
| Agreed a care plan | 50% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 98 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 23 October 2024. Bank holidays may differ.
- Address
- 61 Elizabeth Street, Blackpool, FY1 3JG
- Phone
- 01253 620725
- [email protected]
- Website
- www.adelaidestreetfp.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Blackpool Central West PCN (a group of local surgeries that share services)
- NHS code
- P81042 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Anderson and Partners
- Harris Medical Center, Kentmere Dr, Mereside, Blackpool, FY4 4TW · 01253 763556
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Inadequate |
| Is it effective? | Requires improvement |
| Is it caring? | Requires improvement |
| Is it responsive? | Requires improvement |
| Is it well-led? | Inadequate |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.8% | 15.2% |
| Diabetes | 9.6% | 7.9% |
| Asthma | 7.8% | 6.6% |
| COPD | 4.4% | 1.9% |
| Coronary heart disease | 4.1% | 3.0% |
| Depression | 28.3% | 14.3% |
| Obesity | 17.5% | 13.9% |
| Smoking | 28.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 52% | 67% |
| Cervical screening, women 50-64 | 58% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Adelaide Street Surgerythis surgery | – | 4 | 34% | 61% | Yes |
| South King Street Medical CentreBlackpool, FY1 4NF | 0.3 miles | 60 | 76% | 84% | Yes |
| Marton Medical PracticeBlackpool, FY3 9ES | 0.7 miles | 24 | 56% | 71% | Yes |
| GP Led Health CentreBlackpool, FY3 9ES | 0.7 miles | – | – | – | No |
| St Pauls Medical CentreBlackpool, FY1 2HH | 0.7 miles | 5 | 48% | 55% | Yes |
| Layton Medical CentreBlackpool, FY3 7EN | 0.8 miles | 21 | 34% | 73% | Yes |
| Bloomfield Medical CentreBlackpool, FY1 6JW | 1.1 miles | 22 | 53% | 74% | Yes |
| Newton Drive Health CentreBlackpool, FY3 8NX | 1.2 miles | 44 | 50% | 81% | Yes |
| Waterloo Medical CentreBlackpool, FY4 3AD | 1.5 miles | 22 | 48% | 77% | Yes |
| Glenroyd Medical CentreBlackpool, FY2 0JG | 2.0 miles | 10 | 42% | 67% | Yes |
South King Street Medical Centre is 0.3 miles away, scores 60 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Adelaide Street Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Adelaide Street Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01253 620725.
How do patients rate Adelaide Street Surgery?
In the 2026 NHS GP Patient Survey, 61% of patients at Adelaide Street Surgery said their overall experience was good. The England average is 77%. 34% found it easy to get through by phone (England 57%). Its GPScore is 4 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Adelaide Street Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Adelaide Street Surgery as Inadequate at its last published inspection (report published 25 February 2026).
What are the opening times of Adelaide Street Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 8pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 23 October 2024. Bank holidays may differ.
How do I contact Adelaide Street Surgery?
Call 01253 620725 or visit its website, www.adelaidestreetfp.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 61 Elizabeth Street, Blackpool, FY1 3JG.
Does Adelaide Street Surgery have a branch surgery?
Yes. Adelaide Street Surgery also runs Dr Anderson and Partners (Harris Medical Center, Kentmere Dr, Mereside, Blackpool, FY4 4TW). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Adelaide Street Surgery?
Around 15,253 patients are registered (January 2025). The surgery is part of Blackpool Central West PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.