GP surgery in Wanstead
Aldersbrook Medical Centre
65 Aldersbrook Road, Manor Park, London, E12 5DL
Scores 76 out of 100, good for a GP surgery in England. 87% of patients say their experience is good and 64% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 68
- Easy to get through on the phone55
- Easy to contact online46
- Good experience of getting in touch56
- Did not wait too long for the appointment91
Quality of care 82
- Patients rate the surgery as good78
- Patients got what they needed81
- Doctors and nurses listen67
- Patients trust the staff70
- Inspection rating (Good)50
- Health checks and screening done85
- Meets NHS clinical targets62
- Children vaccinated on time41
What patients say
158 patients answered the 2026 NHS survey about this surgery.
64%
find the phone easy
above the England average (57%)
87%
say their experience is good
well above the England average (77%)
-1
change since last year
2025: 88% · 2026: 87%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 64% | 57% | 62% |
| Easy to contact via website | 56% | 58% | 48% |
| Easy to contact via NHS App | 50% | 54% | 49% |
| Reception staff helpful | 88% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 47% | 31% | 30% |
| Sees preferred clinician | 68% | 42% | 50% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 90% |
| Next steps within 2 days | 93% | 93% | 97% |
| Good experience of contacting | 78% | 73% | 76% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 49% |
| Waiting time was about right | 88% | 69% | 85% |
| Remote appointment | 38% | 26% | 58% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 95% |
| Treated with care and concern | 88% | 86% | 95% |
| Considered mental wellbeing | 85% | 75% | 87% |
| Had all the information needed | 88% | 92% | 97% |
| Confidence and trust | 96% | 93% | 95% |
| Involved in decisions | 98% | 92% | 97% |
| Needs were met | 95% | 90% | 98% |
| Overall | |||
| Overall experience good | 87% | 77% | 88% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 74% |
| Supported by local services | 74% | 70% | 69% |
| Discussed managing condition | 43% | 43% | 44% |
| Agreed a care plan | 63% | 46% | 58% |
Green means at least 2 points better than England, red at least 2 points worse. With about 158 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 2 September 2026. Bank holidays may differ.
- Address
- 65 Aldersbrook Road, Manor Park, London, E12 5DL
- Phone
- 020 8518 8080
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wanstead and Woodford PCN (a group of local surgeries that share services)
- NHS code
- F86731 · NHS profile
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Bariatric equipment: weight support
- Bus stop nearby
- Cycle parking
- Disabled car parking
- Free NHS WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Paid on-site car parking
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.3% | 15.2% |
| Diabetes | 7.0% | 7.9% |
| Asthma | 6.2% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 1.9% | 3.0% |
| Depression | 13.6% | 14.3% |
| Obesity | 12.7% | 13.9% |
| Smoking | 10.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 89% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 90% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Aldersbrook Medical Centrethis surgery | – | 76 | 64% | 87% | Yes |
| Sangam PracticeLondon, E12 5JF | 0.9 miles | 25 | 62% | 72% | Yes |
| The Forest PracticeLondon, E7 0EP | 0.9 miles | 54 | 64% | 82% | Yes |
| First 4 Health Group - E7 HealthLondon, E7 0EP | 0.9 miles | 33 | 62% | 74% | Yes |
| The Manor Park PracticeLondon, E12 5JG | 0.9 miles | 42 | 60% | 74% | Yes |
| Claremont ClinicLondon, E7 8AB | 0.9 miles | 41 | 69% | 80% | Yes |
| Birchdale Road Medical CentreLondon, E7 8AR | 1.0 miles | 60 | 85% | 79% | Yes |
| Woodgrange Medical PracticeLondon, E7 0QH | 1.0 miles | 49 | 61% | 77% | Yes |
| The Drive SurgeryIlford, IG1 3HZ | 1.1 miles | 19 | 48% | 60% | No |
| Westbury Road Medical PracticeLondon, E7 8BU | 1.1 miles | 54 | 63% | 79% | Yes |
Common questions
Is Aldersbrook Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Aldersbrook Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 020 8518 8080.
How do patients rate Aldersbrook Medical Centre?
In the 2026 NHS GP Patient Survey, 87% of patients at Aldersbrook Medical Centre said their overall experience was good. The England average is 77%. 64% found it easy to get through by phone (England 57%). Its GPScore is 76 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Aldersbrook Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Aldersbrook Medical Centre as Good at its last published inspection (report published 9 April 2024).
What are the opening times of Aldersbrook Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 2 September 2026. Bank holidays may differ.
How do I contact Aldersbrook Medical Centre?
Call 020 8518 8080. You can also book and order repeat prescriptions in the NHS App. The address is 65 Aldersbrook Road, Manor Park, London, E12 5DL.
How many patients are registered at Aldersbrook Medical Centre?
Around 4,898 patients are registered (January 2025). The surgery is part of Wanstead and Woodford PCN, a group of local surgeries that share staff and services, in the North East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.