GP surgery in Manchester

Ancoats Urban Village Medical Practice

Old Mill Street, Manchester, M4 6EE

Taking on new patientsInspection: Outstanding13,609 patients

Scores 93 out of 100, excellent for a GP surgery in England. 92% of patients say their experience is good and 83% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2025. It is taking on new patients.

Excellent Scores higher than 93% of GP surgeries in England. 3rd of 47 in Manchester Based on 93 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 93

  • Easy to get through on the phone87
  • Easy to contact online99
  • Good experience of getting in touch88
  • Did not wait too long for the appointment84

Quality of care 90

  • Patients rate the surgery as good91
  • Patients got what they needed65
  • Doctors and nurses listen85
  • Patients trust the staff99
  • Inspection rating (Outstanding)98
  • Health checks and screening done31
  • Meets NHS clinical targets33
  • Children vaccinated on time26

What patients say

93 patients answered the 2026 NHS survey about this surgery.

83%

find the phone easy

well above the England average (57%)

92%

say their experience is good

well above the England average (77%)

+1

change since last year

2025: 91% · 2026: 92%

Getting in touch

Contacted the surgery by phone20%
Had their call answered straight away4%
Gave up or got no answer0%
Knew what would happen next straight away50%

The appointment

Were seen the same day34%
Waited more than a week27%
Were seen face to face86%
Saw a GP (rather than a nurse or other staff)76%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 83% 57% 72%
Easy to contact via website 91% 58% 79%
Easy to contact via NHS App 63% 54% 46%
Reception staff helpful 95% 85% 88%
Seeing the same person
Has a preferred clinician 23% 31% 20%
Sees preferred clinician 55% 42% 50%
What happened when they got in touch
Knew what would happen next 97% 84% 90%
Next steps within 2 days 94% 93% 94%
Good experience of contacting 89% 73% 84%
The appointment
Offered a choice of time or day 68% 57% 74%
Waiting time was about right 84% 69% 81%
Remote appointment 14% 26% 19%
The doctor or nurse
Good at listening 94% 87% 95%
Treated with care and concern 96% 86% 94%
Considered mental wellbeing 95% 75% 85%
Had all the information needed 95% 92% 96%
Confidence and trust 100% 93% 96%
Involved in decisions 93% 92% 93%
Needs were met 93% 90% 96%
Overall
Overall experience good 92% 77% 91%
Living with a long-term condition
Confident managing conditions 70% 79% 68%
Supported by local services 86% 70% 75%
Discussed managing condition 56% 43% 48%
Agreed a care plan 39% 46% 35%

Green means at least 2 points better than England, red at least 2 points worse. With about 93 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 19 October 2022. Bank holidays may differ.

Address
Old Mill Street, Manchester, M4 6EE
Phone
0161 272 5656
Website
www.uvmp.co.uk
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
City Centre & Ancoats PCN (a group of local surgeries that share services)
NHS code
P84673 · NHS profile

Access and facilities

  • Braille translation service
  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Signing service
  • Step-free access
  • Text relay
  • Wheelchair access
  • Baby changing facility
  • Baby changing facility
  • Car parking
  • Cycle parking
  • Disabled parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Outstanding

overall, from the inspection published 6 October 2025

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Outstanding
Is it responsive?Outstanding
Is it well-led?Good

About the patients

NHS records for the people registered here

13,609registered patients
Poorer than mosthow well off the local area is
80.7years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension8.5%15.2%
Diabetes3.7%7.9%
Asthma5.7%6.6%
COPD2.2%1.9%
Coronary heart disease1.4%3.0%
Depression21.4%14.3%
Obesity8.7%13.9%
Smoking19.4%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4969%67%
Cervical screening, women 50-6468%75%
Blood pressure controlled (hypertension, under 80)65%68%
Blood pressure checked in last 5 years (45+)86%87%
Diabetes: blood pressure on target71%75%
Diabetes: blood sugar (HbA1c) on target55%57%
Diabetes: annual foot check83%78%
Asthma: annual review66%66%

Other surgeries nearby

All surgeries in Manchester →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
Ancoats Urban Village Medical Practicethis surgery9383%92%Yes
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MP Victoria MillManchester, M40 7LH0.7 miles7277%92%Yes
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City Health CentreManchester, M1 1PL0.8 miles3850%73%Yes
Whitley Road Medical CentreManchester, M40 7QH0.9 miles8274%86%Yes
BlackfriarsSalford, M3 6AF1.3 miles2753%75%Yes

Common questions

Is Ancoats Urban Village Medical Practice taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Ancoats Urban Village Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0161 272 5656.

How do patients rate Ancoats Urban Village Medical Practice?

In the 2026 NHS GP Patient Survey, 92% of patients at Ancoats Urban Village Medical Practice said their overall experience was good. The England average is 77%. 83% found it easy to get through by phone (England 57%). Its GPScore is 93 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.

What is the inspection rating for Ancoats Urban Village Medical Practice?

The Care Quality Commission, which inspects GP surgeries in England, rated Ancoats Urban Village Medical Practice as Outstanding at its last published inspection (report published 6 October 2025).

What are the opening times of Ancoats Urban Village Medical Practice?

Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 October 2022. Bank holidays may differ.

How do I contact Ancoats Urban Village Medical Practice?

Call 0161 272 5656 or visit its website, www.uvmp.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Old Mill Street, Manchester, M4 6EE.

How many patients are registered at Ancoats Urban Village Medical Practice?

Around 13,609 patients are registered (January 2025). The surgery is part of City Centre & Ancoats PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.