GP surgery in Basildon
Aryan Medical Centre
Felmores End, Basildon, SS13 1PN
Scores 72 out of 100, good for a GP surgery in England. 80% of patients say their experience is good and 70% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 77
- Easy to get through on the phone65
- Easy to contact online61
- Good experience of getting in touch59
- Did not wait too long for the appointment97
Quality of care 63
- Patients rate the surgery as good53
- Patients got what they needed90
- Doctors and nurses listen23
- Patients trust the staff82
- Inspection rating (Not rated)–
- Health checks and screening done64
- Meets NHS clinical targets6
- Children vaccinated on time48
What patients say
105 patients answered the 2026 NHS survey about this surgery.
70%
find the phone easy
well above the England average (57%)
80%
say their experience is good
above the England average (77%)
-6
change since last year
2025: 86% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 70% | 57% | 77% |
| Easy to contact via website | 62% | 58% | 42% |
| Easy to contact via NHS App | 72% | 54% | 56% |
| Reception staff helpful | 99% | 85% | 97% |
| Seeing the same person | |||
| Has a preferred clinician | 34% | 31% | 38% |
| Sees preferred clinician | 65% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 93% |
| Next steps within 2 days | 99% | 93% | 98% |
| Good experience of contacting | 78% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 60% |
| Waiting time was about right | 93% | 69% | 84% |
| Remote appointment | 29% | 26% | 31% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 93% |
| Treated with care and concern | 82% | 86% | 91% |
| Considered mental wellbeing | 65% | 75% | 84% |
| Had all the information needed | 96% | 92% | 94% |
| Confidence and trust | 97% | 93% | 95% |
| Involved in decisions | 86% | 92% | 92% |
| Needs were met | 97% | 90% | 91% |
| Overall | |||
| Overall experience good | 80% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 75% | 79% | 80% |
| Supported by local services | 67% | 70% | 58% |
| Discussed managing condition | 33% | 43% | 29% |
| Agreed a care plan | 43% | 46% | 53% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 July 2026. Bank holidays may differ.
- Address
- Felmores End, Basildon, SS13 1PN
- Phone
- 01268 728142
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- East Basildon PCN (a group of local surgeries that share services)
- NHS code
- F81640 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr J J Mampilly
- Presidents Court, Hoover Drive, Basildon, SS15 6LF · 01268 543366
Access and facilities
- Accessible toilets
- Autism training for staff
- Disability awareness and equality training for staff
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.6% | 15.2% |
| Diabetes | 8.8% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 2.4% | 3.0% |
| Depression | 14.3% | 14.3% |
| Obesity | 16.6% | 13.9% |
| Smoking | 20.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 76% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Aryan Medical Centrethis surgery | – | 72 | 70% | 80% | Yes |
| Felmores Medical CentreBasildon, SS13 1PN | under 0.1 miles | 19 | 59% | 68% | Yes |
| Murree Medical GroupBasildon, SS13 1AJ | 0.2 miles | 0 | 18% | 44% | Yes |
| Fryerns Medical CentreBasildon, SS14 3SS | 0.8 miles | 6 | 40% | 55% | Yes |
| Dr Sims and PartnersBasildon, SS13 3HQ | 0.8 miles | 87 | 68% | 90% | Yes |
| Dr Jo Arayomi's PracticeBasildon, SS13 3HQ | 0.8 miles | 34 | 68% | 73% | Yes |
| Dr Nasah & PartnersPitsea, SS13 3HQ | 0.8 miles | 36 | 57% | 77% | Yes |
| Rose Villa SurgeryBasildon, SS13 3DW | 0.9 miles | 50 | 70% | 74% | Yes |
| Matching Green SurgeryBasildon, SS14 2PB | 1.2 miles | 30 | 60% | 73% | Yes |
| Clayhill Medical PracticeBasildon, SS16 4HD | 1.4 miles | 23 | 73% | 63% | Yes |
Dr Sims and Partners is 0.8 miles away, scores 87 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Aryan Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Aryan Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01268 728142.
How do patients rate Aryan Medical Centre?
In the 2026 NHS GP Patient Survey, 80% of patients at Aryan Medical Centre said their overall experience was good. The England average is 77%. 70% found it easy to get through by phone (England 57%). Its GPScore is 72 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What are the opening times of Aryan Medical Centre?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 July 2026. Bank holidays may differ.
How do I contact Aryan Medical Centre?
Call 01268 728142. You can also book and order repeat prescriptions in the NHS App. The address is Felmores End, Basildon, SS13 1PN.
Does Aryan Medical Centre have a branch surgery?
Yes. Aryan Medical Centre also runs Dr J J Mampilly (Presidents Court, Hoover Drive, Basildon, SS15 6LF). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Aryan Medical Centre?
Around 4,502 patients are registered (January 2025). The surgery is part of East Basildon PCN, a group of local surgeries that share staff and services, in the Essex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.