GP surgery in Wolverhampton

Bagary's Medical Practice

Low Hill Medical Centre, 191 First Avenue, Wolverhampton, WV10 9SX

Taking on new patientsInspection: Good7,034 patients

Scores 12 out of 100, poor for a GP surgery in England. 69% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.

Poor Scores higher than 12% of GP surgeries in England. 21st of 24 in Wolverhampton Based on 100 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 20

  • Easy to get through on the phone28
  • Easy to contact online68
  • Good experience of getting in touch15
  • Did not wait too long for the appointment18

Quality of care 8

  • Patients rate the surgery as good18
  • Patients got what they needed22
  • Doctors and nurses listen14
  • Patients trust the staff14
  • Inspection rating (Good)50
  • Health checks and screening done8
  • Meets NHS clinical targets19
  • Children vaccinated on time21

What patients say

100 patients answered the 2026 NHS survey about this surgery.

50%

find the phone easy

below the England average (57%)

68%

say their experience is good

well below the England average (77%)

-10

change since last year

2025: 79% · 2026: 69%

Getting in touch

Contacted the surgery by phone52%
Had their call answered straight away1%
Gave up or got no answer4%
Knew what would happen next straight away45%

The appointment

Were seen the same day15%
Waited more than a week30%
Were seen face to face77%
Saw a GP (rather than a nurse or other staff)51%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 50% 57% 46%
Easy to contact via website 66% 58% 62%
Easy to contact via NHS App 68% 54% 51%
Reception staff helpful 71% 85% 80%
Seeing the same person
Has a preferred clinician 22% 31% 34%
Sees preferred clinician 29% 42% 46%
What happened when they got in touch
Knew what would happen next 84% 84% 91%
Next steps within 2 days 91% 93% 87%
Good experience of contacting 61% 73% 67%
The appointment
Offered a choice of time or day 47% 57% 56%
Waiting time was about right 59% 69% 67%
Remote appointment 23% 26% 26%
The doctor or nurse
Good at listening 80% 87% 85%
Treated with care and concern 83% 86% 86%
Considered mental wellbeing 63% 75% 81%
Had all the information needed 92% 92% 93%
Confidence and trust 88% 93% 92%
Involved in decisions 91% 92% 92%
Needs were met 86% 90% 90%
Overall
Overall experience good 68% 77% 79%
Living with a long-term condition
Confident managing conditions 83% 79% 63%
Supported by local services 76% 70% 64%
Discussed managing condition 50% 43% 51%
Agreed a care plan 47% 46% 58%

Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 8pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 7 April 2019. Bank holidays may differ.

Address
Low Hill Medical Centre, 191 First Avenue, Wolverhampton, WV10 9SX
Phone
01902 728861
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Wolverhampton North Network PCN (a group of local surgeries that share services)
NHS code
M92654 · NHS profile

Branch surgery

Run by this practice from another building. Patients register with the practice, not the branch.

Bradley Clinic Practice
Wallace Road, Bradley, Bilston, WV14 8BW

Access and facilities

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Signing service
  • Step-free access
  • Wheelchair access
  • Baby changing facility
  • Children’s play area
  • Parent and baby room
  • Parent and child parking
  • Pram park
  • Baby changing facility
  • Car parking
  • Cycle parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Good

overall, from the inspection published 14 October 2021

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Good
Is it responsive?Good
Is it well-led?Good

About the patients

NHS records for the people registered here

7,034registered patients
Among the pooresthow well off the local area is
79.9years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension16.0%15.2%
Diabetes9.6%7.9%
Asthma7.1%6.6%
COPD2.6%1.9%
Coronary heart disease2.8%3.0%
Depression18.8%14.3%
Obesity21.0%13.9%
Smoking21.3%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4966%67%
Cervical screening, women 50-6471%75%
Blood pressure controlled (hypertension, under 80)55%68%
Blood pressure checked in last 5 years (45+)83%87%
Diabetes: blood pressure on target61%75%
Diabetes: blood sugar (HbA1c) on target49%57%
Diabetes: annual foot check75%78%
Asthma: annual review57%66%
SurgeryDistanceScoreEasy by phoneRated goodNew patients
Bagary's Medical Practicethis surgery1250%69%Yes
Poplars Medical CentreWolverhampton, WV10 9PG0.1 mile8988%88%Yes
Showell Park Health CentreWolverhampton, WV10 9ST0.1 mile3860%76%Yes
Dr ST Pierre-LibbertonWolverhampton, WV10 8PJ0.6 miles3764%78%Yes
Primrose Lane PracticeWolverhampton, WV10 8RN0.6 miles6873%78%Yes
Keats Grove SurgeryWolverhampton, WV10 8LY0.7 miles637%60%Yes
Probert Road SurgeryWolverhampton, WV10 6AR0.9 miles8098%91%Yes
Prestbury Medical PracticeWolverhampton, WV10 8EA1.0 miles2135%69%Yes
Dr Sinha & TahirWolverhampton, WV10 0BD1.1 miles3547%78%Yes
Fordhouses Medical CentreWolverhampton, WV10 6RU1.2 miles3156%72%Yes

Poplars Medical Centre is 0.1 mile away, scores 89 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is Bagary's Medical Practice taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Bagary's Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01902 728861.

How do patients rate Bagary's Medical Practice?

In the 2026 NHS GP Patient Survey, 69% of patients at Bagary's Medical Practice said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 12 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.

What is the inspection rating for Bagary's Medical Practice?

The Care Quality Commission, which inspects GP surgeries in England, rated Bagary's Medical Practice as Good at its last published inspection (report published 14 October 2021).

What are the opening times of Bagary's Medical Practice?

Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 8pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 7 April 2019. Bank holidays may differ.

How do I contact Bagary's Medical Practice?

Call 01902 728861. You can also book and order repeat prescriptions in the NHS App. The address is Low Hill Medical Centre, 191 First Avenue, Wolverhampton, WV10 9SX.

Does Bagary's Medical Practice have a branch surgery?

Yes. Bagary's Medical Practice also runs Bradley Clinic Practice (Wallace Road, Bradley, Bilston, WV14 8BW). Patients register with the practice and can usually be seen at either site.

How many patients are registered at Bagary's Medical Practice?

Around 7,034 patients are registered (January 2025). The surgery is part of Wolverhampton North Network PCN, a group of local surgeries that share staff and services, in the Black Country NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.