GP surgery in Battersea
Battersea Fields Practice
3 Austin Road, Battersea, London, SW11 5JP
Scores 31 out of 100, below average for a GP surgery in England. 75% of patients say their experience is good and 52% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 38
- Easy to get through on the phone32
- Easy to contact online60
- Good experience of getting in touch45
- Did not wait too long for the appointment36
Quality of care 26
- Patients rate the surgery as good36
- Patients got what they needed39
- Doctors and nurses listen33
- Patients trust the staff42
- Inspection rating (Good)50
- Health checks and screening done22
- Meets NHS clinical targets21
- Children vaccinated on time2
What patients say
105 patients answered the 2026 NHS survey about this surgery.
52%
find the phone easy
below the England average (57%)
75%
say their experience is good
about the England average (77%)
-1
change since last year
2025: 76% · 2026: 75%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 52% | 57% | 65% |
| Easy to contact via website | 62% | 58% | 67% |
| Easy to contact via NHS App | 39% | 54% | 54% |
| Reception staff helpful | 87% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 30% |
| Sees preferred clinician | 40% | 42% | 40% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 84% |
| Next steps within 2 days | 90% | 93% | 89% |
| Good experience of contacting | 74% | 73% | 77% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 64% |
| Waiting time was about right | 66% | 69% | 72% |
| Remote appointment | 28% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 93% |
| Treated with care and concern | 90% | 86% | 91% |
| Considered mental wellbeing | 76% | 75% | 73% |
| Had all the information needed | 91% | 92% | 92% |
| Confidence and trust | 93% | 93% | 96% |
| Involved in decisions | 93% | 92% | 90% |
| Needs were met | 90% | 90% | 88% |
| Overall | |||
| Overall experience good | 75% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 73% |
| Supported by local services | 82% | 70% | 78% |
| Discussed managing condition | 49% | 43% | 59% |
| Agreed a care plan | 47% | 46% | 50% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 6 November 2024. Bank holidays may differ.
- Address
- 3 Austin Road, Battersea, London, SW11 5JP
- Phone
- 020 7627 7100
- Website
- www.batterseafieldspractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Battersea PCN (a group of local surgeries that share services)
- NHS code
- H85111 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Battersea Fields Practice
- Sleaford Street Health Centre, 33 Sleaford Street, London, SW8 5FD
- Meadbank Care Home GP Surgery
- 12 Parkgate Road, London, SW11 4NN
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 8.3% | 15.2% |
| Diabetes | 5.0% | 7.9% |
| Asthma | 4.8% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 1.4% | 3.0% |
| Depression | 12.5% | 14.3% |
| Obesity | 9.3% | 13.9% |
| Smoking | 14.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 55% | 67% |
| Cervical screening, women 50-64 | 66% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 78% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Battersea Fields Practicethis surgery | – | 31 | 52% | 75% | Yes |
| Queenstown Road Medical PracticeLondon, SW8 3RX | 0.5 miles | 59 | 82% | 83% | Yes |
| Lavender Hill Group PracticeLondon, SW11 5TU | 0.5 miles | 84 | 74% | 90% | Yes |
| Bridge Lane Group PracticeLondon, SW11 3AD | 0.5 miles | 90 | 69% | 92% | Yes |
| Falcon Road Medical CentreLondon, SW11 2PH | 0.8 miles | 40 | 55% | 84% | Yes |
| Grafton Square SurgeryLondon, SW4 0DE | 0.9 miles | 97 | 84% | 92% | Yes |
| Junction Health CentreLondon, SW11 2NU | 0.9 miles | 86 | 95% | 90% | Yes |
| Springfield Medical CentreLondon, SW8 2SH | 0.9 miles | 48 | 66% | 83% | Yes |
| Stockwellbeing AhLondon, SW8 2SH | 0.9 miles | – | – | – | No |
| Royal Hospital ChelseaLondon, SW3 4SR | 1.0 miles | 100 | 95% | 99% | – |
Queenstown Road Medical Practice is 0.5 miles away, scores 59 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Battersea Fields Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Battersea Fields Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 7627 7100.
How do patients rate Battersea Fields Practice?
In the 2026 NHS GP Patient Survey, 75% of patients at Battersea Fields Practice said their overall experience was good. The England average is 77%. 52% found it easy to get through by phone (England 57%). Its GPScore is 31 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Battersea Fields Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Battersea Fields Practice as Good at its last published inspection (report published 5 December 2023).
What are the opening times of Battersea Fields Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 6 November 2024. Bank holidays may differ.
How do I contact Battersea Fields Practice?
Call 020 7627 7100 or visit its website, www.batterseafieldspractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 3 Austin Road, Battersea, London, SW11 5JP.
Does Battersea Fields Practice have a branch surgery?
Yes. Battersea Fields Practice also runs Battersea Fields Practice (Sleaford Street Health Centre, 33 Sleaford Street, London, SW8 5FD) and Meadbank Care Home GP Surgery (12 Parkgate Road, London, SW11 4NN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Battersea Fields Practice?
Around 14,475 patients are registered (January 2025). The surgery is part of Battersea PCN, a group of local surgeries that share staff and services, in the South West London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.