GP surgery in Barnsley
Bhf Highgate Surgery
The Grimethorpe Centre, Acorn Way, Grimethorpe, Barnsley, S72 7NZ
Scores 70 out of 100, good for a GP surgery in England. 83% of patients say their experience is good and 82% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 80
- Easy to get through on the phone85
- Easy to contact online65
- Good experience of getting in touch66
- Did not wait too long for the appointment77
Quality of care 55
- Patients rate the surgery as good64
- Patients got what they needed25
- Doctors and nurses listen74
- Patients trust the staff21
- Inspection rating (Good)50
- Health checks and screening done60
- Meets NHS clinical targets74
- Children vaccinated on time56
What patients say
118 patients answered the 2026 NHS survey about this surgery.
82%
find the phone easy
well above the England average (57%)
83%
say their experience is good
above the England average (77%)
+5
change since last year
2025: 78% · 2026: 83%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 82% | 57% | 59% |
| Easy to contact via website | 64% | 58% | 51% |
| Easy to contact via NHS App | 67% | 54% | 72% |
| Reception staff helpful | 94% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 25% | 31% | 14% |
| Sees preferred clinician | 51% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 88% |
| Next steps within 2 days | 100% | 93% | 98% |
| Good experience of contacting | 81% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 56% |
| Waiting time was about right | 81% | 69% | 65% |
| Remote appointment | 15% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 77% |
| Treated with care and concern | 90% | 86% | 77% |
| Considered mental wellbeing | 75% | 75% | 73% |
| Had all the information needed | 95% | 92% | 85% |
| Confidence and trust | 89% | 93% | 86% |
| Involved in decisions | 91% | 92% | 76% |
| Needs were met | 87% | 90% | 79% |
| Overall | |||
| Overall experience good | 83% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 73% | 79% | 69% |
| Supported by local services | 82% | 70% | 55% |
| Discussed managing condition | 54% | 43% | 57% |
| Agreed a care plan | 45% | 46% | 18% |
Green means at least 2 points better than England, red at least 2 points worse. With about 118 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 6 July 2026. Bank holidays may differ.
- Address
- The Grimethorpe Centre, Acorn Way, Grimethorpe, Barnsley, S72 7NZ
- Phone
- 01226 448999
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Fcp Service - Barnsley PCN (a group of local surgeries that share services)
- NHS code
- Y05363 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Shafton Surgery
- Units 5&6, Two Gates Way, Shafton, Barnsley, S72 8WL
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Pharmacy
- Sign language interpreter available in-person
- Sign language interpreter available online
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.9% | 15.2% |
| Diabetes | 8.4% | 7.9% |
| Asthma | 7.1% | 6.6% |
| COPD | 3.5% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 20.6% | 14.3% |
| Obesity | 16.9% | 13.9% |
| Smoking | 21.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Bhf Highgate Surgerythis surgery | – | 70 | 82% | 83% | Yes |
| Grimethorpe SurgeryBarnsley, S72 7NZ | under 0.1 miles | 39 | 54% | 67% | Yes |
| Brierley Medical CentreBarnsley, S72 7NZ | under 0.1 miles | 73 | 70% | 81% | Yes |
| The Rose Tree PMS PracticeBarnsley, S72 8SU | 1.6 miles | 38 | 52% | 74% | Yes |
| Bhf Lundwood SurgeryBarnsley, S71 5PN | 2.7 miles | 72 | 56% | 84% | Yes |
| Lundwood Medical Centre PMS PracticeBarnsley, S71 5PN | 2.7 miles | 53 | 96% | 68% | Yes |
| Garland House SurgeryBarnsley, S73 9JX | 2.8 miles | 41 | 53% | 78% | Yes |
| The Grange Medical CentrePontefract, WF9 4DP | 2.8 miles | 42 | 53% | 84% | Yes |
| Monk Bretton Health Centre PracticeBarnsley, S71 2EQ | 3.0 miles | 69 | 81% | 90% | Yes |
| Langthwaite SurgeryPontefract, WF9 3AP | 3.0 miles | 42 | 56% | 74% | Yes |
Common questions
Is Bhf Highgate Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Bhf Highgate Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01226 448999.
How do patients rate Bhf Highgate Surgery?
In the 2026 NHS GP Patient Survey, 83% of patients at Bhf Highgate Surgery said their overall experience was good. The England average is 77%. 82% found it easy to get through by phone (England 57%). Its GPScore is 70 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Bhf Highgate Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Bhf Highgate Surgery as Good at its last published inspection (report published 25 July 2025).
What are the opening times of Bhf Highgate Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 6 July 2026. Bank holidays may differ.
How do I contact Bhf Highgate Surgery?
Call 01226 448999. You can also book and order repeat prescriptions in the NHS App. The address is The Grimethorpe Centre, Acorn Way, Grimethorpe, Barnsley, S72 7NZ.
Does Bhf Highgate Surgery have a branch surgery?
Yes. Bhf Highgate Surgery also runs Shafton Surgery (Units 5&6, Two Gates Way, Shafton, Barnsley, S72 8WL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Bhf Highgate Surgery?
Around 3,116 patients are registered (January 2025). The surgery is part of Fcp Service - Barnsley PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.