GP surgery in Shropshire
Brown Clee Medical Centre
Station Road, Ditton Priors, Bridgnorth, WV16 6SS
Scores 99 out of 100, excellent for a GP surgery in England. 100% of patients say their experience is good and 99% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 99
- Easy to get through on the phone100
- Easy to contact online100
- Good experience of getting in touch100
- Did not wait too long for the appointment95
Quality of care 97
- Patients rate the surgery as good100
- Patients got what they needed72
- Doctors and nurses listen100
- Patients trust the staff99
- Inspection rating (Good)50
- Health checks and screening done64
- Meets NHS clinical targets90
- Children vaccinated on time100
What patients say
106 patients answered the 2026 NHS survey about this surgery.
99%
find the phone easy
well above the England average (57%)
100%
say their experience is good
well above the England average (77%)
+4
change since last year
2025: 97% · 2026: 100%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 99% | 57% | 98% |
| Easy to contact via website | 94% | 58% | 92% |
| Easy to contact via NHS App | 96% | 54% | 85% |
| Reception staff helpful | 99% | 85% | 99% |
| Seeing the same person | |||
| Has a preferred clinician | 41% | 31% | 37% |
| Sees preferred clinician | 95% | 42% | 81% |
| What happened when they got in touch | |||
| Knew what would happen next | 97% | 84% | 96% |
| Next steps within 2 days | 93% | 93% | 99% |
| Good experience of contacting | 99% | 73% | 97% |
| The appointment | |||
| Offered a choice of time or day | 89% | 57% | 89% |
| Waiting time was about right | 91% | 69% | 86% |
| Remote appointment | 10% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 100% | 87% | 97% |
| Treated with care and concern | 100% | 86% | 99% |
| Considered mental wellbeing | 92% | 75% | 91% |
| Had all the information needed | 100% | 92% | 99% |
| Confidence and trust | 100% | 93% | 99% |
| Involved in decisions | 99% | 92% | 100% |
| Needs were met | 94% | 90% | 98% |
| Overall | |||
| Overall experience good | 100% | 77% | 96% |
| Living with a long-term condition | |||
| Confident managing conditions | 95% | 79% | 96% |
| Supported by local services | 91% | 70% | 88% |
| Discussed managing condition | 73% | 43% | 64% |
| Agreed a care plan | 59% | 46% | 57% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | Unknown |
| Tuesday | Unknown |
| Wednesday | Unknown |
| Thursday | Unknown |
| Friday | Unknown |
| Saturday | Unknown |
| Sunday | Unknown |
Bank holidays may differ.
- Address
- Station Road, Ditton Priors, Bridgnorth, WV16 6SS
- Phone
- 01746 712672
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- SE Shropshire PCN (a group of local surgeries that share services)
- NHS code
- M82024 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Stottesdon
- The Surgery, Stottesdon, Kidderminster, DY14 8TY · 01746 718257
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Outstanding |
| Is it responsive? | Outstanding |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.7% | 15.2% |
| Diabetes | 6.7% | 7.9% |
| Asthma | 6.8% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 11.1% | 14.3% |
| Obesity | 15.1% | 13.9% |
| Smoking | 9.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 79% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 70% | 57% |
| Diabetes: annual foot check | 87% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Brown Clee Medical Centrethis surgery | – | 99 | 99% | 100% | Yes |
| Much Wenlock & Cressage Medical PracticeMuch Wenlock, TF13 6BL | 6.7 miles | 68 | 74% | 79% | Yes |
| Bridgnorth Medical PracticeBridgnorth, WV16 4EN | 6.9 miles | 18 | 24% | 66% | Yes |
| Broseley Medical PracticeBroseley, TF12 5EL | 8.7 miles | 59 | 77% | 80% | Yes |
| Cleobury Mortimer SurgeryKidderminster, DY14 8DB | 9.2 miles | 97 | 93% | 98% | Yes |
| Alveley Medical PracticeBridgnorth, WV15 6NG | 9.8 miles | 61 | 82% | 69% | Yes |
| Ironbridge Medical PracticeTelford, TF8 7DT | 9.9 miles | 21 | 61% | 68% | Yes |
| Church Stretton Medical CentreChurch Stretton, SY6 6BL | 10.1 miles | 60 | 73% | 82% | Yes |
| Woodside Medical PracticeTelford, TF7 5NR | 10.6 miles | 4 | 39% | 55% | Yes |
| Station Drive SurgeryLudlow, SY8 2AB | 10.7 miles | 88 | 82% | 83% | Yes |
Common questions
Is Brown Clee Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Brown Clee Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01746 712672.
How do patients rate Brown Clee Medical Centre?
In the 2026 NHS GP Patient Survey, 100% of patients at Brown Clee Medical Centre said their overall experience was good. The England average is 77%. 99% found it easy to get through by phone (England 57%). Its GPScore is 99 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Brown Clee Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Brown Clee Medical Centre as Good at its last published inspection (report published 5 October 2021).
What are the opening times of Brown Clee Medical Centre?
Reception is open Monday Unknown, Tuesday Unknown, Wednesday Unknown, Thursday Unknown, Friday Unknown, Saturday Unknown, Sunday Unknown. Bank holidays may differ.
How do I contact Brown Clee Medical Centre?
Call 01746 712672. You can also book and order repeat prescriptions in the NHS App. The address is Station Road, Ditton Priors, Bridgnorth, WV16 6SS.
Does Brown Clee Medical Centre have a branch surgery?
Yes. Brown Clee Medical Centre also runs Stottesdon (The Surgery, Stottesdon, Kidderminster, DY14 8TY). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Brown Clee Medical Centre?
Around 3,889 patients are registered (January 2025). The surgery is part of SE Shropshire PCN, a group of local surgeries that share staff and services, in the Shropshire, Telford and Wrekin NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.