GP surgery in Bromley
Cator Medical Centre
Beckenham Beacon, 379 Croydon Road, Beckenham, BR3 3FD
Scores 72 out of 100, good for a GP surgery in England. 91% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%).
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 60
- Easy to get through on the phone28
- Easy to contact online76
- Good experience of getting in touch65
- Did not wait too long for the appointment73
Quality of care 85
- Patients rate the surgery as good90
- Patients got what they needed97
- Doctors and nurses listen72
- Patients trust the staff95
- Inspection rating (Not rated)–
- Health checks and screening done5
- Meets NHS clinical targets11
- Children vaccinated on time41
What patients say
57 patients answered the 2026 NHS survey about this surgery.
50%
find the phone easy
below the England average (57%)
91%
say their experience is good
well above the England average (77%)
+12
change since last year
2025: 80% · 2026: 91%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 50% | 57% | 39% |
| Easy to contact via website | 69% | 58% | 54% |
| Easy to contact via NHS App | 37% | 54% | 51% |
| Reception staff helpful | 93% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 8% | 31% | 20% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 91% |
| Next steps within 2 days | 100% | 93% | 91% |
| Good experience of contacting | 80% | 73% | 71% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 56% |
| Waiting time was about right | 79% | 69% | 70% |
| Remote appointment | 8% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 93% |
| Treated with care and concern | 93% | 86% | 89% |
| Considered mental wellbeing | 83% | 75% | 93% |
| Had all the information needed | 97% | 92% | 94% |
| Confidence and trust | 99% | 93% | 96% |
| Involved in decisions | 99% | 92% | 96% |
| Needs were met | 99% | 90% | 88% |
| Overall | |||
| Overall experience good | 91% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 83% |
| Supported by local services | 89% | 70% | 75% |
| Discussed managing condition | 49% | 43% | 41% |
| Agreed a care plan | 16% | 46% | 30% |
Green means at least 2 points better than England, red at least 2 points worse. With about 57 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
Opening times not collected yet.
- Address
- Beckenham Beacon, 379 Croydon Road, Beckenham, BR3 3FD
- Phone
- 020 89153100
- Works with
- Beckenham PCN (a group of local surgeries that share services)
- NHS code
- Y02811
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 10.0% | 15.2% |
| Diabetes | 5.9% | 7.9% |
| Asthma | 6.3% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 1.7% | 3.0% |
| Depression | 15.9% | 14.3% |
| Obesity | 12.2% | 13.9% |
| Smoking | 13.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 49% | 68% |
| Blood pressure checked in last 5 years (45+) | 82% | 87% |
| Diabetes: blood pressure on target | 64% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 42% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 51% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Cator Medical Centrethis surgery | – | 72 | 50% | 91% | – |
| Elm House SurgeryBeckenham, BR3 3FD | under 0.1 miles | 57 | 48% | 84% | Yes |
| Bromleag Care PracticeBeckenham, BR3 1DU | 0.4 miles | 43 | 62% | 77% | Yes |
| Manor Road SurgeryBeckenham, BR3 5LE | 0.5 miles | 58 | 86% | 83% | Yes |
| Eden Park SurgeryBeckenham, BR3 4DQ | 0.5 miles | 38 | 59% | 82% | Yes |
| Cornerways SurgeryBeckenham, BR3 5LG | 0.6 miles | 50 | 46% | 83% | Yes |
| St James' PracticeBeckenham, BR3 4DG | 0.6 miles | 60 | 62% | 85% | Yes |
| Robin Hood SurgeryLondon, SE20 7AB | 1.1 miles | 46 | 57% | 87% | Yes |
| Anerley SurgeryLondon, SE20 8TJ | 1.3 miles | 59 | 71% | 85% | Yes |
| Oakfield SurgeryLondon, SE20 8QA | 1.4 miles | 61 | 72% | 82% | Yes |
Common questions
How do patients rate Cator Medical Centre?
In the 2026 NHS GP Patient Survey, 91% of patients at Cator Medical Centre said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 72 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
How do I contact Cator Medical Centre?
Call 020 89153100. The address is Beckenham Beacon, 379 Croydon Road, Beckenham, BR3 3FD.
How many patients are registered at Cator Medical Centre?
Around 12,173 patients are registered (January 2025). The surgery is part of Beckenham PCN, a group of local surgeries that share staff and services, in the South East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.