GP surgery in Warwick
Chase Meadow Health Centre
The New Dispensary, 2 Alder Meadow, Warwick, CV34 6JY
Scores 81 out of 100, excellent for a GP surgery in England. 91% of patients say their experience is good and 57% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 74
- Easy to get through on the phone41
- Easy to contact online90
- Good experience of getting in touch68
- Did not wait too long for the appointment93
Quality of care 84
- Patients rate the surgery as good90
- Patients got what they needed86
- Doctors and nurses listen73
- Patients trust the staff59
- Inspection rating (Good)50
- Health checks and screening done66
- Meets NHS clinical targets50
- Children vaccinated on time45
What patients say
101 patients answered the 2026 NHS survey about this surgery.
57%
find the phone easy
about the England average (57%)
91%
say their experience is good
well above the England average (77%)
+4
change since last year
2025: 87% · 2026: 91%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 57% | 57% | 60% |
| Easy to contact via website | 78% | 58% | 39% |
| Easy to contact via NHS App | 69% | 54% | 31% |
| Reception staff helpful | 91% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 32% |
| Sees preferred clinician | 30% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 94% |
| Next steps within 2 days | 99% | 93% | 98% |
| Good experience of contacting | 81% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 62% | 57% | 50% |
| Waiting time was about right | 89% | 69% | 85% |
| Remote appointment | 36% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 95% |
| Treated with care and concern | 90% | 86% | 93% |
| Considered mental wellbeing | 75% | 75% | 80% |
| Had all the information needed | 95% | 92% | 95% |
| Confidence and trust | 95% | 93% | 96% |
| Involved in decisions | 97% | 92% | 95% |
| Needs were met | 96% | 90% | 95% |
| Overall | |||
| Overall experience good | 91% | 77% | 87% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 68% |
| Supported by local services | 76% | 70% | 57% |
| Discussed managing condition | 48% | 43% | 32% |
| Agreed a care plan | 31% | 46% | 57% |
Green means at least 2 points better than England, red at least 2 points worse. With about 101 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 October 2024. Bank holidays may differ.
- Address
- The New Dispensary, 2 Alder Meadow, Warwick, CV34 6JY
- Phone
- 01926 400010
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Kenilworth and Warwick PCN (a group of local surgeries that share services)
- NHS code
- M84063 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Parent and child parking
- Pram park
- Baby changing facility
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 5 December 2017
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.2% | 15.2% |
| Diabetes | 6.2% | 7.9% |
| Asthma | 6.2% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.1% | 3.0% |
| Depression | 17.6% | 14.3% |
| Obesity | 15.9% | 13.9% |
| Smoking | 8.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 81% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 75% | 78% |
| Asthma: annual review | 65% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Chase Meadow Health Centrethis surgery | – | 81 | 57% | 91% | Yes |
| Budbrooke Medical CentreWarwick, CV35 8SA | 1.1 miles | 99 | 98% | 100% | Yes |
| Priory Medical CentreWarwick, CV34 4NA | 1.4 miles | 40 | 51% | 76% | Yes |
| Avonside Health CentreWarwick, CV34 5GJ | 2.4 miles | 68 | 71% | 83% | Yes |
| Warwick Gates Fam.hth.ctrWarwick, CV34 6DZ | 3.0 miles | 42 | 63% | 73% | Yes |
| Waterside Medical CentreLeamington Spa, CV31 2BB | 3.4 miles | 85 | 80% | 89% | Yes |
| Whitnash Medical CentreLeamington Spa, CV31 2LT | 3.5 miles | 47 | 53% | 74% | Yes |
| Sherbourne Medical CentreLeamington Spa, CV32 4RA | 3.6 miles | 74 | 75% | 82% | Yes |
| Clarendon Lodge Medical CentreLeamington Spa, CV32 5SS | 3.7 miles | 79 | 63% | 88% | Yes |
| Spa Medical CentreLeamington Spa, CV31 1NE | 3.7 miles | 63 | 68% | 75% | Yes |
Budbrooke Medical Centre is 1.1 miles away, scores 99 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Chase Meadow Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Chase Meadow Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01926 400010.
How do patients rate Chase Meadow Health Centre?
In the 2026 NHS GP Patient Survey, 91% of patients at Chase Meadow Health Centre said their overall experience was good. The England average is 77%. 57% found it easy to get through by phone (England 57%). Its GPScore is 81 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Chase Meadow Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Chase Meadow Health Centre as Good at its last published inspection (report published 5 December 2017).
What are the opening times of Chase Meadow Health Centre?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 October 2024. Bank holidays may differ.
How do I contact Chase Meadow Health Centre?
Call 01926 400010. You can also book and order repeat prescriptions in the NHS App. The address is The New Dispensary, 2 Alder Meadow, Warwick, CV34 6JY.
How many patients are registered at Chase Meadow Health Centre?
Around 7,245 patients are registered (January 2025). The surgery is part of Kenilworth and Warwick PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.