GP surgery in Warwick
Priory Medical Centre
Priory Road, Warwick, CV34 4NA
Scores 40 out of 100, below average for a GP surgery in England. 76% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 38
- Easy to get through on the phone30
- Easy to contact online48
- Good experience of getting in touch25
- Did not wait too long for the appointment64
Quality of care 44
- Patients rate the surgery as good39
- Patients got what they needed44
- Doctors and nurses listen36
- Patients trust the staff35
- Inspection rating (Good)50
- Health checks and screening done46
- Meets NHS clinical targets93
- Children vaccinated on time83
What patients say
120 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
76%
say their experience is good
about the England average (77%)
-1
change since last year
2025: 77% · 2026: 76%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 35% |
| Easy to contact via website | 57% | 58% | 60% |
| Easy to contact via NHS App | 52% | 54% | 47% |
| Reception staff helpful | 85% | 85% | 77% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 31% |
| Sees preferred clinician | 46% | 42% | 42% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 88% |
| Next steps within 2 days | 93% | 93% | 98% |
| Good experience of contacting | 66% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 50% | 57% | 40% |
| Waiting time was about right | 76% | 69% | 84% |
| Remote appointment | 42% | 26% | 47% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 91% |
| Treated with care and concern | 86% | 86% | 92% |
| Considered mental wellbeing | 69% | 75% | 83% |
| Had all the information needed | 91% | 92% | 94% |
| Confidence and trust | 92% | 93% | 94% |
| Involved in decisions | 91% | 92% | 94% |
| Needs were met | 90% | 90% | 95% |
| Overall | |||
| Overall experience good | 76% | 77% | 77% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 86% |
| Supported by local services | 76% | 70% | 70% |
| Discussed managing condition | 41% | 43% | 44% |
| Agreed a care plan | 52% | 46% | 52% |
Green means at least 2 points better than England, red at least 2 points worse. With about 120 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 10 October 2025. Bank holidays may differ.
- Address
- Priory Road, Warwick, CV34 4NA
- Phone
- 01926 293711
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Kenilworth and Warwick PCN (a group of local surgeries that share services)
- NHS code
- M84028 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Surgery
- 1 Brese Avenue, Woodloes Park, Warwick, CV34 5TS · 01926 402882
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Lift
- Off-site car parking nearby
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.7% | 15.2% |
| Diabetes | 7.0% | 7.9% |
| Asthma | 6.3% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 2.6% | 3.0% |
| Depression | 15.5% | 14.3% |
| Obesity | 14.2% | 13.9% |
| Smoking | 11.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Priory Medical Centrethis surgery | – | 40 | 51% | 76% | Yes |
| Avonside Health CentreWarwick, CV34 5GJ | 1.1 miles | 68 | 71% | 83% | Yes |
| Chase Meadow Health CentreWarwick, CV34 6JY | 1.4 miles | 81 | 57% | 91% | Yes |
| Budbrooke Medical CentreWarwick, CV35 8SA | 1.6 miles | 99 | 98% | 100% | Yes |
| Warwick Gates Fam.hth.ctrWarwick, CV34 6DZ | 2.2 miles | 42 | 63% | 73% | Yes |
| Waterside Medical CentreLeamington Spa, CV31 2BB | 2.3 miles | 85 | 80% | 89% | Yes |
| Sherbourne Medical CentreLeamington Spa, CV32 4RA | 2.3 miles | 74 | 75% | 82% | Yes |
| Clarendon Lodge Medical CentreLeamington Spa, CV32 5SS | 2.4 miles | 79 | 63% | 88% | Yes |
| Spa Medical CentreLeamington Spa, CV31 1NE | 2.6 miles | 63 | 68% | 75% | Yes |
| Whitnash Medical CentreLeamington Spa, CV31 2LT | 2.9 miles | 47 | 53% | 74% | Yes |
Avonside Health Centre is 1.1 miles away, scores 68 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Priory Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Priory Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01926 293711.
How do patients rate Priory Medical Centre?
In the 2026 NHS GP Patient Survey, 76% of patients at Priory Medical Centre said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 40 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Priory Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Priory Medical Centre as Good at its last published inspection (report published 26 June 2026).
What are the opening times of Priory Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 October 2025. Bank holidays may differ.
How do I contact Priory Medical Centre?
Call 01926 293711. You can also book and order repeat prescriptions in the NHS App. The address is Priory Road, Warwick, CV34 4NA.
Does Priory Medical Centre have a branch surgery?
Yes. Priory Medical Centre also runs The Surgery (1 Brese Avenue, Woodloes Park, Warwick, CV34 5TS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Priory Medical Centre?
Around 18,911 patients are registered (January 2025). The surgery is part of Kenilworth and Warwick PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.