GP surgery in Manchester
Cheetham Hill Medical Centre
244 Cheetham Hill Road, Manchester, M8 8AU
Scores 28 out of 100, below average for a GP surgery in England. 77% of patients say their experience is good and 58% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 38
- Easy to get through on the phone43
- Easy to contact online60
- Good experience of getting in touch31
- Did not wait too long for the appointment39
Quality of care 19
- Patients rate the surgery as good42
- Patients got what they needed17
- Doctors and nurses listen40
- Patients trust the staff25
- Inspection rating (Good)50
- Health checks and screening done5
- Meets NHS clinical targets22
- Children vaccinated on time11
What patients say
90 patients answered the 2026 NHS survey about this surgery.
58%
find the phone easy
about the England average (57%)
77%
say their experience is good
about the England average (77%)
+5
change since last year
2025: 72% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 58% | 57% | 37% |
| Easy to contact via website | 62% | 58% | 41% |
| Easy to contact via NHS App | 62% | 54% | 42% |
| Reception staff helpful | 91% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 46% | 31% | 30% |
| Sees preferred clinician | 35% | 42% | 4% |
| What happened when they got in touch | |||
| Knew what would happen next | 75% | 84% | 71% |
| Next steps within 2 days | 87% | 93% | 86% |
| Good experience of contacting | 69% | 73% | 59% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 51% |
| Waiting time was about right | 68% | 69% | 66% |
| Remote appointment | 24% | 26% | 30% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 85% |
| Treated with care and concern | 81% | 86% | 84% |
| Considered mental wellbeing | 80% | 75% | 65% |
| Had all the information needed | 89% | 92% | 92% |
| Confidence and trust | 90% | 93% | 95% |
| Involved in decisions | 92% | 92% | 91% |
| Needs were met | 85% | 90% | 81% |
| Overall | |||
| Overall experience good | 77% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 53% |
| Supported by local services | 72% | 70% | 66% |
| Discussed managing condition | 57% | 43% | 47% |
| Agreed a care plan | 60% | 46% | 72% |
Green means at least 2 points better than England, red at least 2 points worse. With about 90 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 May 2023. Bank holidays may differ.
- Address
- 244 Cheetham Hill Road, Manchester, M8 8AU
- Phone
- 0161 277 6939
- Website
- www.cheethamhillmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Cheetham Hill & Crumpsall PCN (a group of local surgeries that share services)
- NHS code
- P84046 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Bokhari
- The Surgery, 58 Rochdale Road, Manchester, M40 7GT
Access and facilities
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 9.2% | 15.2% |
| Diabetes | 9.9% | 7.9% |
| Asthma | 5.7% | 6.6% |
| COPD | 1.1% | 1.9% |
| Coronary heart disease | 2.2% | 3.0% |
| Depression | 9.5% | 14.3% |
| Obesity | 14.2% | 13.9% |
| Smoking | 13.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 50% | 67% |
| Cervical screening, women 50-64 | 68% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 75% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 46% | 57% |
| Diabetes: annual foot check | 74% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Cheetham Hill Medical Centrethis surgery | – | 28 | 58% | 77% | Yes |
| New Collegiate Medical CentreManchester, M8 0DA | 0.2 miles | 41 | 61% | 75% | Yes |
| Whitley Road Medical CentreManchester, M40 7QH | 0.7 miles | 82 | 74% | 86% | Yes |
| Wellfield Medical CentreManchester, M8 9JT | 0.8 miles | 25 | 63% | 70% | Yes |
| Fernclough SurgeryManchester, M9 5RD | 0.9 miles | 72 | 84% | 85% | Yes |
| Dr A Chaudhry & Dr I JeetSalford, M7 1RD | 1.1 miles | 48 | 65% | 77% | Yes |
| Newbury Green Medical PracticeSalford, M7 4NX | 1.1 miles | 51 | 64% | 83% | Yes |
| Reut Medical PracticeSalford, M7 4NX | 1.1 miles | 26 | 47% | 77% | Yes |
| MP Victoria MillManchester, M40 7LH | 1.2 miles | 72 | 77% | 92% | Yes |
| Church View Medical CentreManchester, M9 4BE | 1.2 miles | 82 | 69% | 87% | Yes |
New Collegiate Medical Centre is 0.2 miles away, scores 41 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Cheetham Hill Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Cheetham Hill Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0161 277 6939.
How do patients rate Cheetham Hill Medical Centre?
In the 2026 NHS GP Patient Survey, 77% of patients at Cheetham Hill Medical Centre said their overall experience was good. The England average is 77%. 58% found it easy to get through by phone (England 57%). Its GPScore is 28 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Cheetham Hill Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Cheetham Hill Medical Centre as Good at its last published inspection (report published 20 August 2026).
What are the opening times of Cheetham Hill Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 May 2023. Bank holidays may differ.
How do I contact Cheetham Hill Medical Centre?
Call 0161 277 6939 or visit its website, www.cheethamhillmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 244 Cheetham Hill Road, Manchester, M8 8AU.
Does Cheetham Hill Medical Centre have a branch surgery?
Yes. Cheetham Hill Medical Centre also runs Dr Bokhari (The Surgery, 58 Rochdale Road, Manchester, M40 7GT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Cheetham Hill Medical Centre?
Around 20,357 patients are registered (January 2025). The surgery is part of Cheetham Hill & Crumpsall PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.