GP surgery in Chapel Allerton
Diamond Medical Group
Rutland Lodge, Scott Hall Road, Leeds, LS7 3RA
Scores 14 out of 100, poor for a GP surgery in England. 70% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 12
- Easy to get through on the phone28
- Easy to contact online41
- Good experience of getting in touch13
- Did not wait too long for the appointment4
Quality of care 22
- Patients rate the surgery as good22
- Patients got what they needed37
- Doctors and nurses listen40
- Patients trust the staff46
- Inspection rating (Good)50
- Health checks and screening done29
- Meets NHS clinical targets17
- Children vaccinated on time18
What patients say
101 patients answered the 2026 NHS survey about this surgery.
50%
find the phone easy
below the England average (57%)
70%
say their experience is good
below the England average (77%)
-1
change since last year
2025: 72% · 2026: 70%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 50% | 57% | 44% |
| Easy to contact via website | 55% | 58% | 42% |
| Easy to contact via NHS App | 49% | 54% | 37% |
| Reception staff helpful | 77% | 85% | 77% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 30% |
| Sees preferred clinician | 12% | 42% | 25% |
| What happened when they got in touch | |||
| Knew what would happen next | 75% | 84% | 75% |
| Next steps within 2 days | 86% | 93% | 94% |
| Good experience of contacting | 60% | 73% | 64% |
| The appointment | |||
| Offered a choice of time or day | 50% | 57% | 50% |
| Waiting time was about right | 46% | 69% | 63% |
| Remote appointment | 27% | 26% | 29% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 85% |
| Treated with care and concern | 85% | 86% | 81% |
| Considered mental wellbeing | 76% | 75% | 67% |
| Had all the information needed | 88% | 92% | 89% |
| Confidence and trust | 93% | 93% | 93% |
| Involved in decisions | 94% | 92% | 89% |
| Needs were met | 89% | 90% | 93% |
| Overall | |||
| Overall experience good | 70% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 81% | 79% | 75% |
| Supported by local services | 73% | 70% | 73% |
| Discussed managing condition | 55% | 43% | 45% |
| Agreed a care plan | 42% | 46% | 52% |
Green means at least 2 points better than England, red at least 2 points worse. With about 101 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 7pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 November 2023. Bank holidays may differ.
- Address
- Rutland Lodge, Scott Hall Road, Leeds, LS7 3RA
- Phone
- 0113 203 4550
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Central North Leeds PCN (a group of local surgeries that share services)
- NHS code
- B86019 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Carlton Gardens Surgery
- 27 Carlton Gardens, Leeds, LS7 1JL
- Oakwood Surgery
- Gledhow Rise, Leeds, LS8 4AA
- Rutland Lodge Medical Practice
- Rutland Lodge, Scott Hall Road, Leeds, LS7 3RA
- Shadwell Medical Centre
- 137 Shadwell Lane, Leeds, LS17 8AE
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 24 August 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.3% | 15.2% |
| Diabetes | 8.1% | 7.9% |
| Asthma | 5.8% | 6.6% |
| COPD | 1.1% | 1.9% |
| Coronary heart disease | 2.3% | 3.0% |
| Depression | 10.4% | 14.3% |
| Obesity | 13.2% | 13.9% |
| Smoking | 12.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 66% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Diamond Medical Groupthis surgery | – | 14 | 50% | 70% | Yes |
| Allerton Medical CentreLeeds, LS7 4LF | 0.5 miles | 30 | 53% | 72% | Yes |
| Newton SurgeryLeeds, LS7 3JT | 0.7 miles | 40 | 63% | 71% | Yes |
| St Martins PracticeLeeds, LS7 4HZ | 0.7 miles | 34 | 47% | 76% | Yes |
| Meanwood Health CentreLeeds, LS6 4JN | 0.8 miles | 68 | 60% | 86% | Yes |
| Craven Road Medical PracticeLeeds, LS6 2RX | 0.9 miles | 80 | 76% | 87% | Yes |
| Woodhouse Medical PracticeLeeds, LS6 2SF | 1.0 miles | 71 | 78% | 80% | Yes |
| The North Leeds Medical PracticeLeeds, LS17 6PZ | 1.2 miles | 12 | 40% | 67% | Yes |
| Burton Croft SurgeryLeeds, LS6 2AF | 1.3 miles | 26 | 37% | 74% | Yes |
| Leeds Student Medical PracticeLeeds, LS2 9AE | 1.3 miles | 71 | 78% | 81% | Yes |
Allerton Medical Centre is 0.5 miles away, scores 30 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Diamond Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Diamond Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 0113 203 4550.
How do patients rate Diamond Medical Group?
In the 2026 NHS GP Patient Survey, 70% of patients at Diamond Medical Group said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 14 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Diamond Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Diamond Medical Group as Good at its last published inspection (report published 24 August 2016).
What are the opening times of Diamond Medical Group?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 7pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 November 2023. Bank holidays may differ.
How do I contact Diamond Medical Group?
Call 0113 203 4550. You can also book and order repeat prescriptions in the NHS App. The address is Rutland Lodge, Scott Hall Road, Leeds, LS7 3RA.
Does Diamond Medical Group have a branch surgery?
Yes. Diamond Medical Group also runs Carlton Gardens Surgery (27 Carlton Gardens, Leeds, LS7 1JL) and Oakwood Surgery (Gledhow Rise, Leeds, LS8 4AA) and Rutland Lodge Medical Practice (Rutland Lodge, Scott Hall Road, Leeds, LS7 3RA) and Shadwell Medical Centre (137 Shadwell Lane, Leeds, LS17 8AE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Diamond Medical Group?
Around 20,136 patients are registered (January 2025). The surgery is part of Central North Leeds PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.